iSDP Description

Introduction

The Center for Information Technology operates the Information Systems Designated Procurement (iSDP) to acquire and deliver brand-name software, hardware and services to NIH and DHHS personnel. The iSDP takes advantage of large volume purchasing agreements to provide significantly discounted prices to its customers. The iSDP also saves its participants time and money by eliminating the need to search for the best information systems deals.

iSDP provides major software titles and services to more than 81,000 customers, and to all HHS Operating Divisions and Staff Divisions. The iSDP provides annual cost avoidance of more than $12 million, when compared to GSA schedule purchases.

Enrollment Requirements

The enrollment fees for iSDP depend on several factors: manufacturer agreement, software requirements, and agency commitments. The enrollment fee is dependent upon the level of participation and determines which software and support is available (see list below). Please contact your IC/Agency Contact for specific product, pricing (login required), and information about additional rights of use. Fees are due at the time of enrollment/renewal. The fees are paid through the CIT account identified by the IC/Agency.

Software

The iSDP Desktop Subscription includes:

• Microsoft Pro Desktop Bundle
  • Windows Upgrade rights (the original Windows license must be purchased with a new system)
    • Windows XP Professional
    • Windows Vista Business
    • Windows Vista Enterprise
  • Office Professional Plus 2007
    • Access
    • Excel
    • InfoPath
    • Outlook
    • PowerPoint
    • Publisher
    • Word
  • Core Client Access License (CAL)
    • Windows Server
    • Exchange
    • Systems Management Server
    • SharePoint Standard
• Macintosh
  • Mac OS upgrade rights (the original Mac OS license must be purchased with a new system)
  • Microsoft Office 2008 for Mac
• Desktop antivirus software license (McAfee or Symantec)

Optional software:
In addition to the base software, there are optional software titles available at additional costs.

Citrix Software

• Presentation Server new license
• Conversion/Upgrade from previous versions

Microsoft Software

• BizTalk Server
• Content Management Server
• Exchange Server Enterprise Edition
• FrontPage
• Host Integration Server
• ISA Server
• MapPoint
• MOM
• MSDN
• OneNote
• Project
• SQL Standard or Enterprise Edition
• Microsoft Office Sharepoint Server (MOSS)
• Systems Management Server
• Visio
• Visual Studio Team Suites
• Windows Server (Standard and Enterprise)

Novell Master Licensing Agreement

• Patch Management

Statistical and Scientific Software

• MacVector
• Mathematica
• SAS, Enterprise Guide, JMP
• S-Plus, Enterprise Miner, ArrayAnalyzer
• SPSS, Amos
• SUDAAN

Technical Support

Microsoft Premier Support:

• Dedicated Technical Account Manager (DTAM);
• 150 incidents (total for all of DHHS); the IC/Agency may purchase additional blocks of incidents from Microsoft
• Premier ServiceDesk access;
• TechNet CD access (via http://www.microsoft.com/Technet/).

McAfee Technical Support

• Provided through CIT for NIH participants; provided through the named contacts for non-NIH participants

Note: All software licensing includes the right to remain current, except Corel WordPerfect Office (which cannot be upgraded beyond WordPerfect Office 2000) and Winzip (which cannot be upgraded beyond version 9, except through GSA's SmartBuy program). In addition, iSDP provides the right to remain current for the Microsoft Operating Systems and Apple Operating systems. iSDP also provides upgrade rights from 9x to Windows XP for all enrolled desktops.

CIT Commitments

CIT provides software licenses, maintenance and support for workstation and server products. The software license is amortized over the period of performance, following which the IC/Agency is granted irrevocable license to use the software in perpetuity. The software maintenance allows the participating IC/Agency to install the most recent version of the software throughout the period of performance. The software support includes Original Equipment Manufacturer (OEM) support mechanisms that are augmented by CIT-provided support.

IC/Agency Roles and Responsibilities

The IC/Agency names an IC/Agency contact, who will be responsible for program administration within the IC/Agency. The contact's primary role is to assign roles to IC/Agency staff for accessing and installing the available software.

Open License Agreements

Open License Agreements do not require enrollment or enrollment fees. Customers may purchase software directly by contacting the appropriate vendor.