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Volume 12(6);  December 2003
The cover of the journal
Editorials
Rewarding results: using financial incentives to improve quality
M Marshall and P Smith
Qual Saf Health Care. 2003 December; 12(6): 397–398. doi: 10.1136/qhc.12.6.397.
PMCID: PMC1758042
A crisis in maternity services: the courage to be wrong
R Youngson, T Wimbrow, and T Stacey
Qual Saf Health Care. 2003 December; 12(6): 398–400. doi: 10.1136/qhc.12.6.398.
PMCID: PMC1758046
Commentaries
Evaluating the culture of safety
J Firth-Cozens
Qual Saf Health Care. 2003 December; 12(6): 401. doi: 10.1136/qhc.12.6.401.
PMCID: PMC1758029
Reviewing case record review
W McL
Qual Saf Health Care. 2003 December; 12(6): 402–403. doi: 10.1136/qhc.12.6.402.
PMCID: PMC1758033
User responsiveness in health care
S Pickard
Qual Saf Health Care. 2003 December; 12(6): 403–404. doi: 10.1136/qhc.12.6.403.
PMCID: PMC1758039
Classifying and identifying errors
A Avery
Qual Saf Health Care. 2003 December; 12(6): 404. doi: 10.1136/qhc.12.6.404.
PMCID: PMC1758043
Original Articles
Evaluation of the culture of safety: survey of clinicians and managers in an academic medical center
P Pronovost, B Weast, C Holzmueller, B Rosenstein, R Kidwell, K Haller, E Feroli, J Sexton, and H Rubin
Qual Saf Health Care. 2003 December; 12(6): 405–410. doi: 10.1136/qhc.12.6.405.
PMCID: PMC1758025
Case record review of adverse events: a new approach
M Woloshynowych, G Neale, and C Vincent
Qual Saf Health Care. 2003 December; 12(6): 411–415. doi: 10.1136/qhc.12.6.411.
PMCID: PMC1758034
A pilot study in ophthalmology of inter-rater reliability in classifying diagnostic errors: an underinvestigated area of medical error
C Margo
Qual Saf Health Care. 2003 December; 12(6): 416–420. doi: 10.1136/qhc.12.6.416.
PMCID: PMC1758028
Assessing the quality of care of multiple conditions in general practice: practical and methodological problems
S Kirk, S Campbell, S Kennell-Webb, D Reeves, M Roland, and M Marshall
Qual Saf Health Care. 2003 December; 12(6): 421–427. doi: 10.1136/qhc.12.6.421.
PMCID: PMC1758041
Is the methodological quality of guidelines declining in the US? Comparison of the quality of US Agency for Health Care Policy and Research (AHCPR) guidelines with those published subsequently
R Hasenfeld and P Shekelle
Qual Saf Health Care. 2003 December; 12(6): 428–434. doi: 10.1136/qhc.12.6.428.
PMCID: PMC1758044
Public opinion on systems for feeding back views to the National Health Service
V Entwistle, J Andrew, M Emslie, K Walker, C Dorrian, V Angus, and A Conniff
Qual Saf Health Care. 2003 December; 12(6): 435–442. doi: 10.1136/qhc.12.6.435.
PMCID: PMC1758035
Errors in general practice: development of an error classification and pilot study of a method for detecting errors
G Rubin, A George, D Chinn, and C Richardson
Qual Saf Health Care. 2003 December; 12(6): 443–447. doi: 10.1136/qhc.12.6.443.
PMCID: PMC1758031
Organisational Matters
Improvement, trust, and the healthcare workforce*
D Berwick
Qual Saf Health Care. 2003 December; 12(6): 448–452. doi: 10.1136/qhc.12.6.448.
PMCID: PMC1758027
Psychological contribution to the understanding of adverse events in health care
D Parker and R Lawton
Qual Saf Health Care. 2003 December; 12(6): 453–457. doi: 10.1136/qhc.12.6.453.
PMCID: PMC1758037
Quality Improvement Research
Statistical process control as a tool for research and healthcare improvement
J Benneyan, R Lloyd, and P Plsek
Qual Saf Health Care. 2003 December; 12(6): 458–464. doi: 10.1136/qhc.12.6.458.
PMCID: PMC1758030
Classic Papers
Learning from samples of one or fewer*
J March, L Sproull, and M Tamuz
Qual Saf Health Care. 2003 December; 12(6): 465–472. doi: 10.1136/qhc.12.6.465.
PMCID: PMC1758026
Commentary
R Wears
Qual Saf Health Care. 2003 December; 12(6): 471–472. doi: 10.1136/qhc.12.6.471.
PMCID: PMC1758038
JournalScan
Can patient choice shape organisational behaviour to provide patients with what they want?
T. Smith
Qual Saf Health Care. 2003 December; 12(6): 473–476. doi: 10.1136/qhc.12.6.473.
PMCID: PMC1758024
Letter to the Editor
Healthcare leaders test a proven business strategy
K Goonan
Qual Saf Health Care. 2003 December; 12(6): 477. doi: 10.1136/qhc.12.6.477.
PMCID: PMC1758036
Reviewers
Volume 12 reviewers
Qual Saf Health Care. 2003 December; 12(6): 479–480.
PMCID: PMC1758045
Action Points
Action Points
T. Albert
Qual Saf Health Care. 2003 December; 12(6): 480. doi: 10.1136/qhc.12.6.480.
PMCID: PMC1758040
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