| | Quality Lines Qual Saf Health Care. 2004 August; 13(4): 241. doi: 10.1136/qhc.13.4.241.PMCID: PMC1743854 Editorials Analysis of clinical incidents: a window on the system not a search for root causes C Vincent PMCID: PMC1743862 Using statistical process control to improve the quality of health care M Mohammed PMCID: PMC1743874 Commentaries Waking up to chronic care L Gask PMCID: PMC1743872 Developing and implementing organisational practice that delivers better, safer care W Reid PMCID: PMC1743876 Developing quality indicators to assess quality of care A Clarke and M Rao PMCID: PMC1743861 FMEA and RCA: the mantras*; of modern risk management J Senders PMCID: PMC1743870 Original Articles Use of medical emergency team responses to reduce hospital cardiopulmonary arrests M DeVita, R Braithwaite, R Mahidhara, S Stuart, M Foraida, and R Simmons PMCID: PMC1743865 Use of medical emergency team (MET) responses to detect medical errors R Braithwaite, M DeVita, R Mahidhara, R Simmons, S Stuart, and M Foraida PMCID: PMC1743873 Developing quality indicators for older adults: transfer from the USA to the UK is feasible N Steel, D Melzer, P Shekelle, N Wenger, D Forsyth, and B McWilliams PMCID: PMC1743867 Design of a safer approach to intravenous drug infusions: failure mode effects analysis M Apkon, J Leonard, L Probst, L DeLizio, and R Vitale PMCID: PMC1743853 Sources of variability in uncertain medical decisions in the ICU: a process tracing study O Kostopoulou and M Wildman PMCID: PMC1743866 Electronic reporting to improve patient safety D Tuttle, R Holloway, T Baird, B Sheehan, and W Skelton PMCID: PMC1743869 Assessing organisational development in primary medical care using a group based assessment: the Maturity MatrixTM G Elwyn, M Rhydderch, A Edwards, H Hutchings, M Marshall, P Myres, and R Grol PMCID: PMC1743864 Quality Improvement Report Sustaining better diabetes care in remote indigenous Australian communities* R McDermott, F Tulip, and A Sinha PMCID: PMC1743857 Developing Research and Practice Improving the quality of health care for chronic conditions J Epping-Jordan, S Pruitt, R Bengoa, and E Wagner PMCID: PMC1743863 Error Management Adverse drug events and medication errors: detection and classification methods T Morimoto, T Gandhi, A Seger, T Hsieh, and D Bates PMCID: PMC1743868 Heroes and Martyrs of Quality and Safety Shuffle the deck, flip that coin: randomization comes to medicine D Neuhauser and M Diaz PMCID: PMC1743871 JournalScan Culture and incentives conducive to quality and safety in health care T Smith PMCID: PMC1743859 Echo Guidelines based on presenting problems cut invasive procedures in children with diarrhoea or seizures PMCID: PMC1743856 Patients value information about benefits and risks before cataract removal PMCID: PMC1743855 A unified approach to clinical testing in acute medical admissions may protect health resources PMCID: PMC1743860 Journal Matter Original table of contents page |
