eRA Help
eRA Commons Help Desk
eRA Commons Help Desk
Web: http://ithelpdesk.nih.gov/eRA/
(Preferred method of contact)
Toll-free: 1-866-504-9552
Phone: 301-402-7469
TTY: 301-451-5939
Hours: Mon-Fri, 7a.m. to 8 p.m. Eastern Time
For Questions About:
- The Commons registration process
- Status of the application
- Post-submission queries
Resources:
- Quick Reference Support – Common Questions & Answers (PDF - 53 KB)
- eRA Commons website: https//commons.era.nih.gov/commons/
Grants Info
Grants Info
Phone: 301-435-0714
TTY: 301-451-5936
Fax: 301-480-0525
Email: GrantsInfo@nih.gov
For Questions About:
- Finding grant-related resources and referrals
- Identifying research and research training programs
- Locating information and guidelines on the Internet
- Research grants; fellowship applications and the review and award process
- The forms transition from PHS398 to the SF424 (R&R)
- The overall NIH plan for electronic submission
Resources:
Check the resources available on the Electronic Submission website first (http://era.nih.gov/ElectronicReceipt/).
Grants.gov Contact Center
Grants.gov Contact Center
Toll-free: 1-800-518-4726
Hours: Mon-Fri, 7 a.m. to 9 p.m. Eastern Time (closed on Federal holidays)
Email: support@grants.gov
For Questions About:
- Downloading or navigating PureEdge forms
- Using PureEdge with a Macintosh computer
- Technical aspects of submitting to the Grants.gov system
Resources:
- Check the resources available on the Grants.gov website first (http://grants.gov/)
- http://www.grants.gov/contactus/contactus.jsp
This page last reviewed: August 18, 2008
