Who We Are; What We Do; How To Contact Us
CIVIL is a team of NIH experts which help to prevent workplace violence through:
- policy development;
- education;
- assessment of potentially violent incidents; and
- response to violent or potentially violent incidents.
Civil is not an acronym, but was chosen to represent the goal of "civil behavior in the workplace" and as the number to call from an NIH phone for assistance (301-40-CIVIL, which is 301-402-4845). Its advisory services and assistance are available to all individuals at NIH facilities. Callers may be helped directly or referred to other resources. CIVIL is not intended to be used as a substitute for calling 911 when an individual feels police or emergency help is needed.
The CIVIL Advisory Committee is an
advisory body which collaborates with the Response
Coordinator. The Advisory Committee develops and
recommends policies, practices, and educational tools
to prevent and respond to workplace violence. The
Advisory Committee prepares and distributes statistical
information on workplace violence, maintains this
web site, and documents and evaluates CIVILs
effectiveness.
The Response Coordinators (RC) are the first point
of contact for employees in the members of NIH
community who feel they may be experiencing threatening
situations which are not a crisis but if permitted
to continue without intervention may develop into
a crisis. The Response Coordinator organizes the
administrative aspects of responding to such a
circumstance.
The Response Coordinators will specifically:
- Answer initial calls
- Assess urgency and whether there is a need
for a Response Team intervention or assistance.
This includes answering questions, giving advice,
making referrals as needed, and determining
timing for convening a group if necessary
- Initiate call to Response Team members for
initial meeting and notify members of date,
time and place
- Keep Response Team/CIVIL members informed
as appropriate
- Serve as coordinator with police for emergency
calls made to 911
- Assure the Response Team makes appropriate
post-incident response
- Follow up with IC to ensure necessary steps,
action and closure
- Oversee and direct the development and management
of the CIVIL Intranet site
- Serve as primary professional support to the
Chair of CIVIL
- Serve as the initial contact point with external
organizations interested in NIHs response
to and prevention of violence
The Response Team which may be called upon will
consist of members of core organizations and auxiliary
resources such as the NIH Police Department, the
Center for Cooperative Resolution, the Employee Assistance
Program, Employee Relations and the Executive Officer
of the involved IC. Auxiliary members may be called
to represent other areas such as the Office of Equal
Opportunity, Office of the NIH Legal Advisor, Work
and Family Life Center, Center for Information Technology,
Office of Research Services (ORS), ORS Center for
Alternative Dispute Resolution, and Division of Engineering
Services. In addition, external (non-NIH) individuals
may be requested for certain cases, such as investigators,
forensic psychologists, and assessment experts.
Contact Information
To request the services of CIVIL call:
To ask questions or share concerns regarding CIVIL
or any topic relating to workplace violence contact:
Educating the NIH community, including NIH managers,
Scientific Directors, IC Directors, Executive Officers,
and the Human Resource community about CIVIL, is
a program priority. If you would like CIVIL to provide
more information to you, your office or team, about
its purpose, method of functioning, response capabilities,
services and how to access those services, please
contact Sharon
Steinberg to arrange
a presentation tailored to meet the needs of your
group.
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