Resource Center

Seniors

There are many resources available especially for senior citizens.  This section of my web page lists some of the sites I have found to be particularly useful.

PRESCRIPTION DRUG ASSISTANCE

NeedyMeds.com is a website that compiles information on prescription drug patient assistance programs.  These programs are offered by the drug manufacturers to help cover the cost of prescriptions for low-income individuals.  Drugs are listed alphabetically and are split into brand-name and generic groups.

If your drug is not covered under Iowa Priority's formulary,you may also contact the Pharmaceutical Research and Manufacturer's Association on their website to inquire if you are eligible for patient assistance offered by individual pharmaceutical companies.www.helpingpatients.org.

Iowa Priority is a prescription drug savings program available to all Medicare-eligible seniors and disabled Iowans.  For more information call toll free 1-866-282-5817, or visit their web site at www.iowapriority.org.

Diet & Nutrition

More than ever a good diet is essential to good health. You can evaluate your eating habits by writing down everything you eat for one week, then take your food diary to your doctor for help in modifying your eating habits for a happier future.  Contact your local Iowa State University Extension Service for basic nutrition information. Information on nutrition and food programs can be obtained by contacting your county health department, county extension office, state or local medical society, or a hospital outpatient clinic. The Area Agency on Aging for your region may also have information available on this topic.

Dental Assistance

A program called Iowa Dental Access implemented by the Iowa Dental Association and the Department of Elder Affairs will provide a wide range of dental services for a discount to older Iowans meeting certain income guidelines. Contact your local Agency on Aging for more information.

Exercise

Keeping active will help you feel better both physically and emotionally.  Daily exercise can strengthen muscles, increase your energy level, aid in weight control and help you sleep better. Consult your physician for an exercise plan to fit your needs.

Food Stamps

For questions about Food Stamps callthe Iowa Department of Human Servicesat:

Iowa Department of Human Services

Division of Economic Assistance

1305 East Walnut Street

Hoover State Office Building

Des Moines, Iowa 50319

1-800-972-2017

515-281-3163

FAX: 515-281-7791

Website:VIEW

GENERAL HEALTH RESOURCES

The National Institute on Aging has pamphlets on health matters affecting older persons. You can obtain free copies by writing to:

National Institute on Aging

Building 31, Room 5C27

31 Center Drive MSC 2292

Bethesda, MD 20892-2292

1-301-496-1752

Website:VIEW

The National Health Information Center provides data on prescription drugs and other health matters.

National Health Information Center

1-800-336-4797

Website:VIEW

email:info@nhic.org

If you have questions regarding other medical matters the following may be helpful:

Elder Abuse

200-10th Street, 3rdFloor

Des Moines, IA 50319

Domestic elder abuse:1-800-362-2178

Institutional elder abuse:515-242-3321

Website:VIEW

LONG TERM CARE

Nursing Homes

Nursing homes are medical facilities in which high intensity, comprehensive and planned 24-hour nursing care is provided with maximum efficiency by registered and licensed nurses. Rehabilitation is also provided as required by the individual's plan of care. These types of homes serve convalescent residents and those with long term illness and also provide services for persons who, because of their physical or mental limitations, require 24-hour care but do not require the degree of care and treatment a hospital provides.

If you decide a nursing home suits your family member's needs, it is wise to visit several facilities to determine the one that best fits your situation. The administrator, the person managing day-to-day operations, will be glad to show you and your family the facility if you make an appointment.  Among the many questions you might ask at that initial meeting are:

  • Is the nursing home Medicare and/or Medicaid certified?
  • Are other insurance plans accepted?
  • Is there a staff physician who assists in policy making and answers emergency calls?
  • What facilities and staff are available for rehabilitation and physical therapy?
  • How well is the home able to meet my specific needs?

These are just examples of the types of questions you might want to ask. It is important that the facility offer you services that will not needlessly restrict your normal lifestyle.

 

Nursing Home Care Review

The Area Agencies on Aging coordinate "Care Review Committees" that are set up to serve as advocates for residents of Iowa nursing homes. They assist in answering questions and deal with the concerns and complaints residents often have. This should be your first recourse should a problem arise. Contact your Agency on Aging or ask the nursing home for a list of Care Review Committee members.

Long-Term Advocate for Care Facility Residents

1-800-532-3213

515-242-3333

Website:VIEW

If your complaint concerns a county care facility, and not a long-term care facility, you should contact theIowa Citizen's Aide/Ombudsman Officeat:

1-888-426-6283

515-281-3592

TTY: 515-242-5065

FAX: 515-242-6007

If your complaint involves the quality of care at a facility, aid, or filing an appeal or complaint contact thePeer Review Organization at: 1-800-752-7014 or 515-223-2900.

Iowa Department of Elder Affairs

This agency coordinates several programs through the Area Agencies including the Care Review Committees for nursing homes, the Assurance Network for Easing Widowhood, telephone reassurance, Homemaker Health Aides, Eldercare and chore services.

Iowa Department of Elder Affairs

Clemens Building

200 10thSt. 3rdFloor

Des Moines, IA 50309-3609

515-242-3333

Long term care complaint hotline: 1-800-532-3213

TTY: 515-242-3302

Website:VIEW

Hill Burton Hospital Law

Under the Hill-Burton law, many hospitals must allow some free to reduced charges for care to low-income persons.  For more information call1-800-638-0742.

Respite & Hospice Care

Supervised temporary care for frail older adults in a facility or in the home to provide relief for the primary care giver.  Some nursing home facilities may offer this service when space is available.

Iowa Hospice Organization

100 East Grand Avenue, suite 120

Des Moines, IA 50309

515-243-1046

Fax: 515-283-9366

Website:VIEW

Link Associates

Offers support services to people age 55 and older with mental retardation.

Link Associates

4301 Northeast 14thStreet

Des Moines, IA 50313

515-262-8888

MEDICAID - MEDICARE

Medicaid

Medicaid is a state program providing health care coverage to low-income people.  This program is also referred to as Title XIX (19).  Medicaid involves several different programs and covers more medical services than Medicare or any insurance program.  To learn about and apply for these programs contact either your county Department of Human Services (DHS) or theIowa DHSat:

1-800-972-2017

Health Insurance for Children: 515-281-8621

Website:VIEW

Medicare

Medicare is a federal health insurance program for people 65 or older, as well as for disabled people under 65.  It is most often associated with Social Security.  Medicare programs are separate and unrelated to those of Medicaid.  For general questions about Medicare contact theMedicare Hotlineat:1-800-633-4227

Website:VIEW

If you lost your Medicare card or need to replace it contact:

1-800-772-1213

Centers for Medicare and Medicaid Services Regional Office (CMORO)

Answers questions on local seminars and health fairs on medicare health plan choices, or to report a complaint directly toCMOROat:

1-816-426-2866

Website:VIEW

Fighting Fraud, Waste & Abuse in Medicare

Fraud, waste & abuse in Medicare is a serious problem affecting many older Iowans.Operation Restore Trust of Iowa (ORT)is a program supported by a grant that I personally helped to secure for the State of Iowa.  The main focus of ORT is to educate volunteers to assist in investigating suspected incidents of Medicare waste, fraud, and abuse.  ORT utilizes individuals and agencies who deal with Medicare recipients on a daily basis.  If you see fraud, waste or abuse in the Medicare system, or would just like more information contactORTat:1-800-423-2449.

Has Medicare incorrectly billed you for services?

Contact theSTOP! Medicare Fraud line at 1-800-532-1285or the Complaints Unit at:

Medicare Part B

Att: Complaints Unit

P.O. Box 6706

Fargo, North Dakota 58103-3309

1-800-477-8477

TTY: 1-800-377-4950

Have your rights concerning Medicare been abused?

Confused by Medicare/Health Insurance?

Contact the Medicare Rights Hotline at:1-800-433-4958

Insurance Resources

If you would like any information on senior insurance programs or just want more coverage, need medicare supplements, managed care plans, long term plans or claim assistance contact:

Senior Health Insurance Information Program

1-800-351-4664

515-281-6867

Website:VIEW

email:shiip@iid.state.ia.us

Long Term Care Insurance

As Iowa's older population increases, the interest in developing insurance plans to protect against the rising costs of long-term health care has intensified.  Nationally, more than half of all nursing home expenses are paid out-of-pocket by individuals and their families, and somewhat less than half are paid by state Medicaid programs.  Neither Medicare, Medicare supplement insurance, nor the health insurance provided by your employer will pay for all long-term care expenses.  Long-term care insurance helps to ease the financial burden if you require either the services of a nursing facility or care in your own home.

Before buying insurance to supplement Medicare, ask yourself whether you need private health insurance in addition to Medicare.  Each person should carefully examine his or her needs and resources to decide whether long-term care insurance is appropriate.

If you decide long-term care insurance is for you, help is available.  The Iowa Insurance Division's Senior Health Insurance Information Program (SHIIP) can help answer your long-term care insurance questions.  The Insurance Division also has available a booklet entitled 'Iowa Guide to Long Term Care Insurance'.  For more information about theSHIIPcounselor nearest you or to request a copy of the free booklet, call1-800-351-4664or your local area agency on aging.

In addition, Medicaid can often assist those who meet federal guidelines in meeting nursing home costs.  To learn about Medicaid eligibility contact the Department of Human Services (DHS)at:

Iowa Department of Human Services

1305 East Walnut Street

Hoover State Office Building

Des Moines, IA 50319

1-800-972-2017

515-281-8621

Legal & Financial Services

Drake Legal Clinic

The Drake Legal Clinic's Elderly Services Division provides free legal services for persons 60 years and older.  Call515-271-3851or go to theirWebsitefor more information.

Legal Hotline for Older Iowans

Legal Hotline for Older Iowans is a free and confidential service for Iowans 60 years and older who have questions about non-criminal legal matters.

Legal Hotline for Older Iowans

Legal Services Corporation of Iowa

1111 9thStreet, Suite 230

Des Moines, IA 50314

1-800-992-8161

515-282-8161

Website:VIEW

The National Senior Citizens Law Center (NSCLC)

The NSCLC was established in 1972 to help older individuals through legal work in support of elderly poor clients, client groups, and Elder Law attorneys. The NSCLC responds to 4,000 requests for assistance annually.  Requests may be made by telephone, by mail or by e-mail. NSCLC is available to serve in a purely supportive or advisory capacity, as active co-counsel, or as lead counsel in litigation and administrative aging matters.

National Senior Citizens Law Center

1101 14th Street NW, Suite 400

Washington, DC 20005

202-289-6976

FAX: 202-289-7224

Website:VIEW

National Academy of Elder Law Attorneys, Inc.

1604 North Country Club Road

Tucson, AZ 85716

520-881-4005

FAX: 520-325-7925

Website:VIEW

TheIowa Senior Citizens' Handbookis a wonderful in-depth handbook that contains legal and resource information. It was produced by the Young Lawyers Section of the Iowa State Bar Association. It is available free by writing to:

Iowa State Bar Association

Office of the Secretary

521 E. Locust

Des Moines, IA 50309

Financial Resources

Credit Resources

Many newly widowed or divorced women find themselves unable to get credit. The Federal Trade Commission (FTC) enforces the Equal Credit Opportunity Act that says creditors must report the credit history of jointly held accounts in the names of each spouse.  In addition, the FTC has a variety of pamphlets available on their web site concerning consumer credit:VIEW

How to contact the three major credit bureaus:

Equifax-  Website:VIEW
To order your report, call: 800-685-1111 or write:
P.O. Box 740241, Atlanta, GA 30374-0241

To report fraud, call: 800-525-6285 and write:
P.O. Box 740241, Atlanta, GA 30374-0241
Hearing impaired call 1-800-255-0056 and ask the operator to call the Auto Disclosure Line at 1-800-685-1111 to request a copy of your report.

Experian- Website:VIEW
To order your report, call: 888-EXPERIAN (397-3742) or write:
P.O. Box 2002, Allen TX 75013

To report fraud, call: 888-EXPERIAN (397-3742) and write:
P.O. Box 9530, Allen TX 75013
TDD: 1-800-972-0322

Trans Union- Website:VIEW
To order your report, call: 800-888-4213 or write:
P.O. Box 1000, Chester, PA 19022

To report fraud, call: 800-680-7289 and write:
Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92634
TDD: 1-877-553-7803

Business Investments

Many retired people looking for ways to supplement their income end up losing their savings in fraudulent or misrepresented schemes. TheFTChas acted to make wise investing easier by requiring companies to give potential buyers a prospectus containing critical financial information about the franchise and its earning potential. Consumers considering investing in a franchise business should ask for the prospectus before making a decision.

Tax Resources

Numerous changes are made each year with the tax laws that affect the payment of income taxes. There are many tax advantages to benefit elderly persons.  Many exemptions and itemized deductions exist for those 65 and over, such as blindness, medical/dental expenses, etc.IRSassistance is available to answer questions about these advantages at1-800-829-1040or515-284-4240.

The IRS in Iowa also offers "Tax Counseling for the Elderly" and "Volunteer Income Tax Assistance." These programs are available for all older, low-income taxpayers and those with disabilities. Contact theStatewide IRS officeat1-800-829-1040or 1-877-777-4778 for more information.

If you are not satisfied with the way a local IRS office handles the resolution of the problem, report it to:

Problem Resolution Office

Internal Revenue Service

210 Walnut Street

Des Moines, IA 50305

515-284-4240

Iowa Department of Revenue

If you have questions concerning state taxes you can call the Department of Revenue.  Additionally, if you meet necessary guidelines, the department can provide you information on your property tax credit or rent reimbursement. Call1-800-367-3388for more information.Websute:VIEW

Property Taxes

If you have questions about property tax, your county assessor can help.  If you need help locating your county assessor visitiowaaccess.org.

Social Security/Veterans/Railroad Retirement/Black Lung Benefits

The Social Security Act and related laws established a number of programs which have the basic objectives of providing for the material needs of individuals and families, protecting aged and disabled persons against the expenses of illnesses that could otherwise exhaust their savings, keeping families together, and giving children the opportunity to grow up in health and security.Social Security Hotline

1-800-772-1213

TTY: 1-800-325-0778

Website:VIEW

Depending upon your circumstances, you may be eligible for retirement benefits from the Veterans Administration or the Railroad Retirement Board.

Veterans Affairs Regional Office

Federal Building

210 Walnut Street

Des Moines, IA 50309-9825

1-800-827-1000

Fax: 515-323-7407

Website:VIEW

Railroad Retirement Board

Federal Building

210 Walnut Street, Room 921

Des Moines, IA 50309-9825

1-800-808-0772

515-284-4344

FAX: 515-284-4616

email:desmoines@rrb.gov

Website:VIEW

Eligibility for Social Security Benefits depends on how long you have monetarily contributed as a worker. In order to qualify for retirement, disability or survivors' benefits for your family, you must have a certain number of years of coverage.  Because of longer life expectancies, full retirement age varies with your date of birth. Please see the chart below to determine the age at which you may retire with full benefits. You may retire as early as age 62, but the amount you receive will be less than at your full retirement age.

Age To Receive Full Social Security Benefits

Year of BirthRetirement Age
1937 or earlier65
193865 and 2 months
193965 and 4 months
194065 and 6 months
194165 and 8 months
194265 and 10 months
1943-195466
195566 and 2 months
195666 and 4 months
195766 and 6 months
195866 and 8 months
195966 and 10 months
1960 or later67

How much should I expect?

Being covered or insured only means that you and your family can receive benefits. The amount you receive in monthly paychecks depends on the average yearly earnings of your working career under Social Security. These basic benefits are now automatically adjusted upward every January to keep pace with the cost of living.

If you are nearing retirement, and would like an estimate of your retirement benefits you should contact your local  Social Security Administration office and request a copy of the leaflet: Estimating Your Social Security Retirement Check.  You may also call theSocial Security Hotlineat1-800-772-1213to request a benefits estimate.

When should I contact my Social Security office?

Sometimes a person is uncertain whether he or she qualifies for Social Security. In many cases, that doubt causes a person to lose those benefits to which he is entitled. Therefore, it is important that you contact your Social Security Office if:

  • You are unable to work because of an illness or injury that is expected to last a year or longer.
  • You are 62 or older and plan to retire.
  • You are within three months of 65 even if you do not plan to retire.
  • Someone in your family dies.
  • You, your wife or husband or your dependent children suffer permanent kidney failure.

What about Supplemental Security Income (SSI)?

The SSI program is also administered by the Social Security Administration. SSI's aim is to provide a basic monthly income to persons who are blind or disabled, or to senior citizens (age 65 or older) who are in special need of financial assistance and who meet the income requirements. Because income requirements change often, contact your local Social Security Office to determine your eligibility. Your home or personal property is not considered as a limitation.  Unlike Social Security, you can get SSI benefits even if you have never worked or for other reasons do not qualify for Social Security benefits.

SSI defines a person as disabled if he/she is unable to engage in any gainful employment due to a physical or mental impairment which has lasted or is expected to last for at least 12 months or is expected to result in death.

How can I appeal if I am denied benefits?

If your application for Social Security or SSI benefits is denied, or if any of your benefits are reduced or terminated, you certainly may appeal the decision.  Appeal forms are available from any Social Security Administration Office. You are allowed to have a friend or relative assist you in any appeal proceeding. You may also want to contact an attorney to help you with an appeal or any other matter concerning the Social Security and Supplemental Security Income programs. It is important to remember that before an attorney can charge you a fee, he or she must petition the Social Security Administration for approval of the fee.

Black Lung

Inquiries regarding Black Lung claims may be made at your local Social Security Office. Billing problems should be referred to theDepartment of Labor, Coal Mine Workers' Compensation Division.

Department of Labor

ESA/OWCP/DCMWC

1999 Broadway, Suite 690

P.O. Box 46550

Denver, Co. 80201

1-800-366-4612

720-264-3100

 

Website:VIEW

 

Volunteer Programs, Employment, & Further Education

Many older Americans have spent the bulk of their working years expecting to retire and live comfortably. Older Americans are better educated, better trained and are healthier than past generations. Today, older Americans can create second career opportunities or share with others their experience and knowledge.

VOLUNTEER OPPORTUNITIES

Understandably, most organized volunteer activities are concentrated in urban areas, but many more opportunities are likely available in local areas just waiting to be found.  Iowa has more small towns than any state other than Illinois and Texas, which means endless opportunities to volunteer and make a difference. Your local community needs your expertise! Consider volunteering at your local economic development group, library, historical society, school, nursing home.... the possibilities are endless.

For those in the Des Moines area, a helpful reference is available from the Iowa Methodist Medical Center entitled, A Guide to Community Services for Older Adults and Their Families.  For a copy contact LifePlus at515-241-2442.

A list several organizations seeking volunteers is provided below:

Iowa Aging Coalition

Works to unify and strengthen organizations and individuals in their efforts to improve the quality of life for older Iowans.

Aging Resources of Central Iowa

1-800-747-5352

515-255-1310

FAX: 515-255-9442

Iowa Commission on Volunteer Service
200 East Grand Avenue

Des Moines, IA 50309

515-242-4799

1-800-308-5987

Website:VIEW

Corporation for National Service (CNS)

When faced with challenges, our nation has always relied on the dedication and action of citizens.  The CNS carries on a long tradition of citizen involvement by providing opportunities for Americans of all ages to improve their communities through service.

Corporation for National Service

Federal Building Room 917

210 Walnut Street

Des Moines, IA 50309-2195

515-284-4816

Fax: 515-284-6640

Website:VIEW

The some of programs administered by the CNS are:

  • Foster Grandparent Program

Provides meaningful part-time volunteer opportunities for the low income adult, over 60, working on a one-to-one basis with children who have special or exceptional needs.515-246-6539

  • Retired and Senior Volunteer Program (R.S.V.P.)

Provides a variety of interesting volunteer opportunities enabling persons age 55 and older to be active and use their skills.515-246-6544

  • Senior Community Service Program

This program provides on-the-job training and employment services for Iowans over the age of 55. Participants must be able to work and their income must fall within certain guidelines.

CNS Regional Offices:

Des Moines: 515-281-8924

Ottumwa: 641-682-8173

Dubuque: 563-582-0902

Operation Restore Trust (ORT)

Operation Restore Trust educates volunteers to assist in investigating suspected incidents of Medicare waste, fraud and abuse.  If you are a retired healthcare professional, educator, accountant, billing clerk, or are otherwise interested in assisting seniors with problems with their Medicare bills contact theIowa Department of Elder Affairs at: 1-800-532-3213or515-242-3333

Service Corps of Retired Executives (SCORE)

SCORE is a nonprofit association dedicated to entrepreneur education and the formation, growth and success of small businesses nation wide.  Working and retired executives and business owners donate their time and expertise as volunteer business counselors and provide confidential counseling and mentoring to small businesses, free of charge.  SCORE is a resource partner with theSmall Business Administration (SBA).  For more information contact theSBA at 319-362-6405or515-284-4422.

 

National Weather Service

The National Weather Service accepts paid and volunteer weather observers.

National Weather Service

National Oceanic and Atmospheric Administration

1325 East West Highway

Silver Spring, MD 20910

Website:VIEW

EMPLOYMENT OPPORTUNITIES

 

In addition to volunteer work, many employment opportunities exist throughout the state for older Iowans.  In order to aid your search, a list of employment resources is provided below.

 

American Association of Retired Persons (AARP)

Provides on the job training and employment services for Iowans age 55 and older.  Participants must be able to work, and their income must fall within certain guidelines.

Des Moines - 515-244-2272

Ottumwa - 641-682-8173

Dubuque - 563-582-0902

1-800-424-3410

Website:VIEW

Experience Works

Orientation and job placement for part-time employment in non-profit agencies.

Experience Works

3720 2ndAvenue

Des Moines, IA 50333-4040

1-800-782-7519

515-243-2430

Website:VIEW

J.T.P.A. Older Individual Program

Training, orientation, and job placement of economically disadvantaged people 55 or older.  To find out which of the 16 Iowa offices serves your area contact your local Workforce Development Center or theIowa Division of Workforce Development at 1-800-JOB-IOWAor515-281-4799.

 

Self-Employment

Self employment is a good way for retired individuals to keep active. Make the most of hobbies and interests that you may have such as woodworking, flower arranging, gardening, antique collecting, baking, babysitting and even raising livestock if you live on a farm. These options allow you to work at your pace while living a productive life in your retirement.

Age Discrimination

If you feel that you have been a victim of age discrimination please contact either the Iowa Civil Rights Commission or the Equal Employment Opportunity Commission:

Iowa Civil Rights Commission

211 Maple Street

Des Moines, IA 50309-1858

1-800-457-4416

515-281-4121

FAX: 515-281-4311

Website:VIEW

Equal Employment Opportunity Commission

310 West Wisconsin Avenue

Milwaukee, WI 53203

1-800-669-4000

TTY: 1-800-669-6820

EDUCATION OPPORTUNITIES

Iowa Elderhostel

The Iowa Elderhostel is a non-profit educational organization for persons 60 or older.  The group offers inexpensive short term academic programs hosted by educational institutions around the world.  Whether abroad or in the United States, participants often stay or study in universities and colleges, cultural and research institutions.

Iowa Elderhostel

116 International Center

University of Iowa

Iowa City, IA 52242

1-319-335-2533

1-877-426-8056

Website:VIEW

Area Community Colleges

There are 15 area community colleges in Iowa. Contact your local community college for more information on services in your area. Don't forget to check if they offer educational programs for older Americans at reduced rates.

Transportation and Travel Resources

Travelers 50 years and more (though more commonly 65 and up) can expect to receive cut rates at such places as hotels, museums and restaurants.  Usually all you have to do is ask, if you don't ask about prices and discounts you will not receive them.  There is no reason to be embarrassed.  On the contrary, asking shows sophistication and will disclose an appreciation of your good business sense.

To learn about local transportation services, contact your Agency on Aging or the Iowa Department of Transportation Office (DOT) for your area. DOT phone numbers are located in your telephone book under State Government or you can go to theirWebsite:VIEW

Handicapped Parking Permits

Iowa law provides for issuance of such permits that may be used to identify motor vehicles operated by or being used to transport physically handicapped persons. An application requires a physician's signature. To apply, contact your local Iowa Driver's License Bureau.

Trip Planning

The American Association of Retired Persons (AARP) is a national advocacy group that can help those fifty years or older in planning their travels. For more information, contact the AARP at:

American Association of Retired Persons

600 East Court Avenue #C

Des Moines, IA 50309

1-800-424-3410

515-224-2272

Fax: 515-244-7767

Website:VIEW

Airlines

Many airlines offer senior discounts on a number of different flights.  For more information, contact the individual airline.

Should you have a complaint about an airline you can contact:

Aviation Consumer Protection Division

Department of Transportation

400 7thStreet SW

Washington, DC 20590

202-366-2220

1-800-255-1111

Bus Travel

Many bus companies offer discounts to seniors. Contact your local bus company for details.

Federal Parks

The National Park Service offers Golden Age and Golden Access Passports to seniors.  Golden Age Passports allow senior citizens to get a discount for federal park entrance and campground fees, while Golden Access Passports allow disabled people free access to federal park sites and a discount for campground fees.

Reduced Rates in Federal Parks

Golden Eagle Passports

National Park Service

U.S. Department of the Interior

1849 C Street NW

Washington, DC 20240

Website:VIEW

Community Action Agencies, Area Agencies on Aging and other Senior Organizations

Community Action Agencies (CAAs)

CAAs and local neighborhood centers provide several programs for low income and older persons. Examples include: heating assistance programs, weatherization assistance, food banks and chore services for the elderly. CAAs also use funds to trigger new development in economically depressed areas.

City of Des Moines Community Development Department
602 E. First St.
Des Moines, IA 50309
Barbara J. Ashton, Community Service Administrator
Phone: 515-283-4180
Fax: 515-237-1687
E-mail:bjashton@ci.des-moines.ia.us
Website:VIEW

Community Opportunities, Inc.
603 W. 8th St., PO Box 427
Carroll, IA 51401
Lloyd DeMoss, CEO
Phone: 712-792-9266
Fax: 712-792-5723
E-mail:ldemoss@commopp.org
Website:VIEW

Hawkeye Area Community Action Program
PO Box 490
1515 Hawkeye Drive
Hiawatha, IA 52233
Don W. Maniccia, Executive Director
Phone: 319-393-7811 Ext. 1003
Fax: 319-393-6263
Email:dmaniccia@hacap.org
Website:VIEW

Iowa East Central T.R.A.I.N.
2804 Eastern Ave.
Davenport, IA 52803
Patricia A. Steiger, Executive Director
Phone: 563-324-3236
Fax: 563-324-0843
E-mail:psteiger@iowatrain.org
Website:VIEW

MATURA Action Corp.
203 W. Adams
Creston, IA 50801
Jerry Smith, Executive Director
Phone: 641-782-8431
Fax: 641-782-6287
E-mail:matura1@iowatelecom.net
Website:VIEW

Mid-Iowa Community Action
1001 S. 18th Ave.
Marshalltown, IA 50158
Magi York, Executive Director
Phone: 641-752-7162
Fax: 641-752-9724
E-mail:magi@midiaca.org
Website:VIEW

Mid-Sioux Opportunity
418 Marion St., PO Box 390
Remsen, IA 51050
Dick Sievers, Executive Director
Phone: 712-786-2001
Fax: 712-786-3250
E-mail:dsievers@mid-siouxopportunity.org
Website:VIEW

North Iowa Community Action Organization
PO Box 1627, 202 First St. SE
Mason City, IA 50402
Dick Goerdt, Executive Director
Phone: 641-423-8993
Fax: 641-423-9046
E-mail:rgoerdt@NICAO-ONLINE.ORG
Website:VIEW

Northeast Iowa Community Action Corp.
PO Box 487, 305 Montgomery St.
Decorah, IA 52101
Mary Ann Humpal, Executive Director
Phone: 563-382-8436
Fax: 563-382-9854
E-mail:maryann@neicac.org
Website:VIEW

Operation: New View Community Action Agency
1473 Central Ave.
Dubuque, IA 52001
Tom Stovall, Executive Director
Phone: 563-556-5130
Fax: 563-556-4402
E-mail:tomstov@aol.com
Website:VIEW

Operation Threshold
300 W. Third St.
Waterloo, IA 50701
Barb Grant, Executive Director
Phone: 319-291-2065
Fax: 319-235-1518
E-mail:bgrant@operationthreshold.org
Website:VIEW

Red Rock Area Community Action Program
305 S. Jefferson
Indianola, IA 50125
Linda Keller, Executive Director
Phone: 515-961-6271
Fax: 515-961-6274
E-mail:redrock@dwx.com
Website:VIEW

South Central Iowa Community Action Program
1403 NW Church St.
Leon, IA 50144
Jim Smith, Executive Director
Phone: 641-446-4155
Fax: 641-446-3392
E-mail:jimsmith948@hotmail.com
Website:VIEW

Southeast Iowa Community Action Organization
2850 Mt. Pleasant St., Suite 108
Burlington, IA 52601
Sharon Ford, Executive Director
Phone: 319-753-0193
Fax: 319-753-0687
E-mail:sfordcao@interl.net
Website:VIEW

Southern Iowa Economic Development Assoc.
PO Box 658, 226 W. Main
Ottumwa, IA 52501
Phyllis Runnells, Executive Director
Phone: 641-682-8741
Fax: 641-682-2026
E-mail:phyllis@pcsia.com
Website:VIEW

Upper Des Moines Opportunity
PO Box 519, 101 Robbins Ave.
Graettinger, IA 51342-0328
Larry Rohret, Executive Director
Phone: 712-859-3885
Fax: 712-859-3892
E-mail:lrohret@udmo.com
Website:VIEW

West Central Development Corp.
PO Box 709
Harlan, IA 51537
Tom Lawlor, Executive Director
Phone: 712-755-5135
Fax: 712-755-3235
E-mail:tlawlor@wcdc-caa.com
Website:VIEW

Woodbury County Community Action Agency
2700 Leech Ave.
Sioux City, IA 51106
Jean Logan, Executive Director
Phone: 712-274-1610
Fax: 712-274-0368
E-mail:jlogan@wccaa.com
Website:VIEW

Iowa Area Agencies on Aging

Area and local Agencies on Aging can often help older persons with consumer problems.Services may vary from area to area, but most offer "advocacy" programs that generally provideinformation on congregate meal programs, transportation, insurance, employment, nutritioneducation, health screening and emergency services for older persons.

Northland Agency on Aging

808 River Street

Decorah, IA 52101

1-800-233-4603

563-382-2941

FAX: 563-382-6248

Website:VIEW

Elderbridge Agency on Aging

22 North Georgia

Suite 216

Mason City, IA 50401

1-800-243-0678

FAX: 641-424-2927

Northwest Aging Association

2 Grand Avenue

Box 7840

Spencer, IA 51301

1-800-242-5033

712-262-1775

FAX: 712-262-7520

Website:VIEW

Siouxland Aging Services

915 Pierce Street

Sioux City, IA 51101

1-800-242-5033

712-279-6900

FAX: 712-233-3415

Hawkeye Valley Area

2101 Kimball Avenue #320

Waterloo, IA 50702

1-800-779-8707

319-272-2244

FAX: 319-272-2455

Website:VIEW

Scenic Valley Area VII

3505 Stoneman Road, Suite 4

Dubuque, IA 52001

563-588-3970

FAX: 563-588-1952

Great River Bend

P.O. Box 3788

736 Federal Street

Davenport, IA 52808-3788

1-800-892-9085

563-324-9085

FAX: 563-324-9384

Website:VIEW

Heritage Area Agency on Aging

6301 Kirkwood Boulevard, SW

P.O. Box 2068

Cedar Rapids, IA 52406

1-800-332-5934

319-398-5559

FAX: 319-398-5533

Website:VIEW

Aging Resources of Central Iowa

5835 Grand Avenue

Suite106

Des Moines, IA 50312-1439

1-800-747-5352

515-255-1310

FAX: 515-255-9442

Southwest 8 Senior Services, Inc.

3319 Nebraska Avenue

Council Bluffs, IA 51501

1-800-432-9209

712-328-2540

FAX: 712-328-6899

Area XIV Agency on Aging

210 Russell Street

Creston, IA 50801

641-782-4040

FAX: 641-782-4519

SENECA Area Agency on Aging

228 East 2ndStreet

Ottumwa, IA 52501

1-800-642-6522

641-682-2270

FAX: 641-682-2445

Website:VIEW

Southeast Iowa Agency on Aging, Inc.

509 Jefferson Street

Burlington, IA 52601

1-800-292-1268

319-752-5433

FAX: 319-754-7030

Website:VIEW

The American Association of Retired Persons

The American Association of Retired Persons is an organization that provides advice toAmericans living on a limited income and keeps citizens informed on issues important to olderAmericans.

American Association of Retired Persons

600 East Court Avenue #C

Des Moines, IA 50309

1-800-424-3410

515-224-2272

Fax: 515-244-7767

Website:VIEW

The National Committee to Preserve Social Security and Medicare

The National Committee to Preserve Social Security and Medicare was formed in 1982 to serve as an advocate on Social and Medicare on behalf of all seniors.

National Committee to Preserve Social Security and Medicare

10 G Street Ne, Suite 600

Washington, DC 20002

1-800-966-1935

Website:VIEW

National Association of Retired Federal Employees

An organization for retired federal employees.

National Association of Retired Federal Employees

606 North Washington Street

Alexandria, VA 22314

1-800-456-8410

Website:VIEW

Internet Resources

The Internet offers a wealth of information for seniors on just about any topic you could imagine, and through Internet features like electronic mail, it is also a great way to stay in touch with family and friends.  Below are just a few of the many resources available for older Iowans on the Internet.

SeniorNet- A Non-profit organization that offers chat rooms and discussions on politics, travel and health, among others, as well as links to senior organizations and publications on the Web.

The Senior Center- information on travel bargains, free books, and health news for senior citizens.

SeniorCom- An easy to navigate site containing information on multiple topics including travel, health, Social Security and legal services.

The Senior Circle- interactive community of active senior citizens with discussion groups, travel opportunities, health information, and more.

Interactive Aging Network- IAN provides senior citizens with health, legal/financial and entertainment resources, and offers vital information on fund-raising and program development to assist providers of aging services.

National Council of Senior Citizens- a nonprofit activist organization dedicated to senior and retirement issues such as Medicare, Medicaid, and Social Security

National Senior Citizens Law Center- advocates, litigates and publishes on low-income elderly and disability issues including Medicare, Medicaid, SSI, nursing homes, age discrimination, pensions.