Originally established to administer the Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) program, the role of the Health Administration Center (HAC) has been expanded to include administration of the Department's Foreign Medical Program, Spina Bifida Healthcare Program and VHA's Mail Management Office. The CHAMPVA program has also expanded to include a medication by mail program and reimbursements to VA medical facilities that see CHAMPVA beneficiaries. Additionally, the Center employs an EDI Project Office that is actively engaged in development of electronic commerce applications for healthcare claims processing. The Center also operates a phone center for beneficiaries and providers.
Having one of the only Federal health benefits programs directly involved in claims processing (Medicare and Tricare both utilize commercial claims processors), the Center has acquired technical expertise available only in the private sector. Through the use of imaging technology and EDI (Electronic Data Interchange) applications, the Center has developed a state-of-the-art claims processing system that is among the most advanced in the industry. Recognizing that unique expertise, additional program assignments have been made to the Center such as the transfer of the Foreign Medical Program, Spina Bifida, Persian Gulf War exam payments.
Phone Center: Monday-Friday 8:05 a.m. to 6:45 p.m. EST (800)733-8387
Phone: 303-331-7500
Fax: 303-331-7800
Mailing address:
VA Health Administration Center
3773 Cherry Creek North Drive Denver CO 80209
CHAMPVA claims can be sent to:
New claims:
VA Health Administration Center
CHAMPVA Claims
PO Box 469064
Denver CO 80246-9064
Applications, other:
CHAMPVA
PO Box 469063
Denver CO 80246-9063
Appeals:
CHAMPVA
Attn Appeals
PO Box 460948
Denver CO 80246-0948
Foreign Medical Claims can be sent to:
FMP
PO Box 469061
Denver CO 80246-9061
Spina Bifida Claims can be sent to:
Spina Bifida
PO Box 469065
Denver CO 80246-9065
For general questions, contact us via the Inquiry Routing & Information System (IRIS). IRIS is a tool that allows us to communicate in a secure format and will be used instead of our traditional email links. For specific guidance when using IRIS for your inquiry click here.
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