As your U.S. Senator, one of my most important roles is to assist you with any matter pertaining to a federal agency. If you are experiencing a problem with a federal agency, allow me to intervene on your behalf. Members of my staff are specially trained to address and help resolve these types of matters.
Here are some of the most frequently asked questions. I hope you find this information helpful.
My office does not have the authority to overturn a decision already given by a federal agency.
return to topThe Privacy Act of 1974 protects your personal information and prohibits a federal agency from distributing your personal information to a third party without your written consent. A federal agency will not release to my office any of your confidential case information without proof of consent.
return to topMost importantly, you will need to sign the form. Please remember to include any identifying information that is needed such as a social security number, date of birth, alien number, military rank and unit, VA claim number or agency application number.
Please also include a brief explanation of the problem you are having and specify the federal agency with which you are experiencing the problem. Also, please note how you would like my office to assist you. Federal agencies require that all information be written in English.
| By mail: |
Office of U.S. Senator Mel Martinez |
| By Fax: | (407) 423-0941 |
| Phone: | (866) 630-7106 |
It is the Senate's long-standing tradition that we afford the senator of your home state the opportunity to assist you. If you are not a resident of the state of Florida, we will forward your inquiry to a senator representing your state.
Non-Florida residents may locate their U.S. Senator by visiting, www.senate.gov
return to topWhile my office welcomes the opportunity to assist you, it is a long-standing tradition that state and local matters be directed to the appropriate official for investigation. Please contact the Office of the Governor or your state senator, representative, or local official for assistance with these types of matters.
Florida residents may find their state representative by visiting, www.myflorida.com
Non-Florida residents may locate their U.S. Senator by visiting, www.senate.gov
return to topMy office cannot offer legal advice and cannot intervene on matters that are pending before the courts. If you need to find a lawyer, you should call the Lawyer Referral Service of the Florida Bar Association at (800) 342-8011.
return to topTo request assistance from my office, please complete the Privacy Act Consent Form.
return to topDue to the Privacy Act of 1974, the person needing assistance is required to provide written consent before releasing any confidential case information.. Those seeking assistance are required to complete a Privacy Act Consent Form and specify whether or not my office has the permission to contact the federal agency and share any case information with you.
If you are the parent of a child under the age of 18, you may submit an inquiry on your child's behalf. If you are an authorized guardian or have power of attorney for an adult individual, please enclose a copy of that evidence with your completed Privacy Act Consent Form.
If you would like to speak with a member of my casework staff, call (407) 254-2573 or toll-free in Florida at (866) 630-7106. Additionally, some of your questions may be answered by visiting the 'How Can I Help You' section.
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