Resource Center
Seniors
There are many resources available especially for senior citizens. This section of my web page lists some of the sites I have found to be particularly useful.
PRESCRIPTION DRUG ASSISTANCE
NeedyMeds.com is a website that compiles information on prescription drug patient assistance programs. These programs are offered by the drug manufacturers to help cover the cost of prescriptions for low-income individuals. Drugs are listed alphabetically and are split into brand-name and generic groups.
If your drug is not covered under Iowa Priority's formulary,you may also contact the Pharmaceutical Research and Manufacturer's Association on their website to inquire if you are eligible for patient assistance offered by individual pharmaceutical companies.www.helpingpatients.org.
Iowa Priority is a prescription drug savings program available to all Medicare-eligible seniors and disabled Iowans. For more information call toll free 1-866-282-5817, or visit their web site at www.iowapriority.org.
Diet & Nutrition
More than ever a good diet is essential to good health. You can evaluate your eating habits by writing down everything you eat for one week, then take your food diary to your doctor for help in modifying your eating habits for a happier future. Contact your local Iowa State University Extension Service for basic nutrition information. Information on nutrition and food programs can be obtained by contacting your county health department, county extension office, state or local medical society, or a hospital outpatient clinic. The Area Agency on Aging for your region may also have information available on this topic.
Dental Assistance
A program called Iowa Dental Access implemented by the Iowa Dental Association and the Department of Elder Affairs will provide a wide range of dental services for a discount to older Iowans meeting certain income guidelines. Contact your local Agency on Aging for more information.
Exercise
Keeping active will help you feel better both physically and emotionally. Daily exercise can strengthen muscles, increase your energy level, aid in weight control and help you sleep better. Consult your physician for an exercise plan to fit your needs.
Food Stamps
For questions about Food Stamps callthe Iowa Department of Human Servicesat:
Iowa Department of Human Services
Division of Economic Assistance
1305 East Walnut Street
Hoover State Office Building
Des Moines, Iowa 50319
1-800-972-2017
515-281-3163
FAX: 515-281-7791
Website:VIEW
GENERAL HEALTH RESOURCES
The National Institute on Aging has pamphlets on health matters affecting older persons. You can obtain free copies by writing to:
National Institute on Aging
Building 31, Room 5C27
31 Center Drive MSC 2292
Bethesda, MD 20892-2292
1-301-496-1752
Website:VIEW
The National Health Information Center provides data on prescription drugs and other health matters.
National Health Information Center
1-800-336-4797
Website:VIEW
email:info@nhic.org
If you have questions regarding other medical matters the following may be helpful:
Elder Abuse
200-10th Street, 3rdFloor
Des Moines, IA 50319
Domestic elder abuse:1-800-362-2178
Institutional elder abuse:515-242-3321
Website:VIEW
LONG TERM CARE
Nursing Homes
Nursing homes are medical facilities in which high intensity, comprehensive and planned 24-hour nursing care is provided with maximum efficiency by registered and licensed nurses. Rehabilitation is also provided as required by the individual's plan of care. These types of homes serve convalescent residents and those with long term illness and also provide services for persons who, because of their physical or mental limitations, require 24-hour care but do not require the degree of care and treatment a hospital provides.
If you decide a nursing home suits your family member's needs, it is wise to visit several facilities to determine the one that best fits your situation. The administrator, the person managing day-to-day operations, will be glad to show you and your family the facility if you make an appointment. Among the many questions you might ask at that initial meeting are:
- Is the nursing home Medicare and/or Medicaid certified?
- Are other insurance plans accepted?
- Is there a staff physician who assists in policy making and answers emergency calls?
- What facilities and staff are available for rehabilitation and physical therapy?
- How well is the home able to meet my specific needs?
These are just examples of the types of questions you might want to ask. It is important that the facility offer you services that will not needlessly restrict your normal lifestyle.
Nursing Home Care Review
The Area Agencies on Aging coordinate "Care Review Committees" that are set up to serve as advocates for residents of Iowa nursing homes. They assist in answering questions and deal with the concerns and complaints residents often have. This should be your first recourse should a problem arise. Contact your Agency on Aging or ask the nursing home for a list of Care Review Committee members.
Long-Term Advocate for Care Facility Residents
1-800-532-3213
515-242-3333
Website:VIEW
If your complaint concerns a county care facility, and not a long-term care facility, you should contact theIowa Citizen's Aide/Ombudsman Officeat:
1-888-426-6283
515-281-3592
TTY: 515-242-5065
FAX: 515-242-6007
If your complaint involves the quality of care at a facility, aid, or filing an appeal or complaint contact thePeer Review Organization at: 1-800-752-7014 or 515-223-2900.
Iowa Department of Elder Affairs
This agency coordinates several programs through the Area Agencies including the Care Review Committees for nursing homes, the Assurance Network for Easing Widowhood, telephone reassurance, Homemaker Health Aides, Eldercare and chore services.
Iowa Department of Elder Affairs
Clemens Building
200 10thSt. 3rdFloor
Des Moines, IA 50309-3609
515-242-3333
Long term care complaint hotline: 1-800-532-3213
TTY: 515-242-3302
Website:VIEW
Hill Burton Hospital Law
Under the Hill-Burton law, many hospitals must allow some free to reduced charges for care to low-income persons. For more information call1-800-638-0742.
Respite & Hospice Care
Supervised temporary care for frail older adults in a facility or in the home to provide relief for the primary care giver. Some nursing home facilities may offer this service when space is available.
Iowa Hospice Organization
100 East Grand Avenue, suite 120
Des Moines, IA 50309
515-243-1046
Fax: 515-283-9366
Website:VIEW
Link Associates
Offers support services to people age 55 and older with mental retardation.
Link Associates
4301 Northeast 14thStreet
Des Moines, IA 50313
515-262-8888
MEDICAID - MEDICARE
Medicaid
Medicaid is a state program providing health care coverage to low-income people. This program is also referred to as Title XIX (19). Medicaid involves several different programs and covers more medical services than Medicare or any insurance program. To learn about and apply for these programs contact either your county Department of Human Services (DHS) or theIowa DHSat:
1-800-972-2017
Health Insurance for Children: 515-281-8621
Website:VIEW
Medicare is a federal health insurance program for people 65 or older, as well as for disabled people under 65. It is most often associated with Social Security. Medicare programs are separate and unrelated to those of Medicaid. For general questions about Medicare contact theMedicare Hotlineat:1-800-633-4227
Website:VIEW
If you lost your Medicare card or need to replace it contact:
1-800-772-1213
Centers for Medicare and Medicaid Services Regional Office (CMORO)
Answers questions on local seminars and health fairs on medicare health plan choices, or to report a complaint directly toCMOROat:
1-816-426-2866
Website:VIEW
Fighting Fraud, Waste & Abuse in Medicare
Fraud, waste & abuse in Medicare is a serious problem affecting many older Iowans.Operation Restore Trust of Iowa (ORT)is a program supported by a grant that I personally helped to secure for the State of Iowa. The main focus of ORT is to educate volunteers to assist in investigating suspected incidents of Medicare waste, fraud, and abuse. ORT utilizes individuals and agencies who deal with Medicare recipients on a daily basis. If you see fraud, waste or abuse in the Medicare system, or would just like more information contactORTat:1-800-423-2449.
Has Medicare incorrectly billed you for services?
Contact theSTOP! Medicare Fraud line at 1-800-532-1285or the Complaints Unit at:
Medicare Part B
Att: Complaints Unit
P.O. Box 6706
Fargo, North Dakota 58103-3309
1-800-477-8477
TTY: 1-800-377-4950
Have your rights concerning Medicare been abused?
Confused by Medicare/Health Insurance?
Contact the Medicare Rights Hotline at:1-800-433-4958
Insurance Resources
If you would like any information on senior insurance programs or just want more coverage, need medicare supplements, managed care plans, long term plans or claim assistance contact:
Senior Health Insurance Information Program
1-800-351-4664
515-281-6867
Website:VIEW
email:shiip@iid.state.ia.us
Long Term Care Insurance
As Iowa's older population increases, the interest in developing insurance plans to protect against the rising costs of long-term health care has intensified. Nationally, more than half of all nursing home expenses are paid out-of-pocket by individuals and their families, and somewhat less than half are paid by state Medicaid programs. Neither Medicare, Medicare supplement insurance, nor the health insurance provided by your employer will pay for all long-term care expenses. Long-term care insurance helps to ease the financial burden if you require either the services of a nursing facility or care in your own home.
Before buying insurance to supplement Medicare, ask yourself whether you need private health insurance in addition to Medicare. Each person should carefully examine his or her needs and resources to decide whether long-term care insurance is appropriate.
If you decide long-term care insurance is for you, help is available. The Iowa Insurance Division's Senior Health Insurance Information Program (SHIIP) can help answer your long-term care insurance questions. The Insurance Division also has available a booklet entitled 'Iowa Guide to Long Term Care Insurance'. For more information about theSHIIPcounselor nearest you or to request a copy of the free booklet, call1-800-351-4664or your local area agency on aging.
In addition, Medicaid can often assist those who meet federal guidelines in meeting nursing home costs. To learn about Medicaid eligibility contact the Department of Human Services (DHS)at:
Iowa Department of Human Services
1305 East Walnut Street
Hoover State Office Building
Des Moines, IA 50319
1-800-972-2017
515-281-8621
Legal & Financial Services
Drake Legal Clinic
The Drake Legal Clinic's Elderly Services Division provides free legal services for persons 60 years and older. Call515-271-3851or go to theirWebsitefor more information.
Legal Hotline for Older Iowans
Legal Hotline for Older Iowans is a free and confidential service for Iowans 60 years and older who have questions about non-criminal legal matters.
Legal Hotline for Older Iowans
Legal Services Corporation of Iowa
1111 9thStreet, Suite 230
Des Moines, IA 50314
1-800-992-8161
515-282-8161
Website:VIEW
The National Senior Citizens Law Center (NSCLC)
The NSCLC was established in 1972 to help older individuals through legal work in support of elderly poor clients, client groups, and Elder Law attorneys. The NSCLC responds to 4,000 requests for assistance annually. Requests may be made by telephone, by mail or by e-mail. NSCLC is available to serve in a purely supportive or advisory capacity, as active co-counsel, or as lead counsel in litigation and administrative aging matters.
National Senior Citizens Law Center
1101 14th Street NW, Suite 400
Washington, DC 20005
202-289-6976
FAX: 202-289-7224
Website:VIEW
National Academy of Elder Law Attorneys, Inc.
1604 North Country Club Road
Tucson, AZ 85716
520-881-4005
FAX: 520-325-7925
Website:VIEW
TheIowa Senior Citizens' Handbookis a wonderful in-depth handbook that contains legal and resource information. It was produced by the Young Lawyers Section of the Iowa State Bar Association. It is available free by writing to:
Iowa State Bar Association
Office of the Secretary
521 E. Locust
Des Moines, IA 50309
Financial Resources
Many newly widowed or divorced women find themselves unable to get credit. The Federal Trade Commission (FTC) enforces the Equal Credit Opportunity Act that says creditors must report the credit history of jointly held accounts in the names of each spouse. In addition, the FTC has a variety of pamphlets available on their web site concerning consumer credit:VIEW
How to contact the three major credit bureaus:
Equifax- Website:VIEW
To order your report, call: 800-685-1111 or write:
P.O. Box 740241, Atlanta, GA 30374-0241
To report fraud, call: 800-525-6285 and write:
P.O. Box 740241, Atlanta, GA 30374-0241
Hearing
impaired call 1-800-255-0056 and ask the operator to call the Auto
Disclosure Line at 1-800-685-1111 to request a copy of your report.
Experian- Website:VIEW
To order your report, call: 888-EXPERIAN (397-3742) or write:
P.O. Box 2002, Allen TX 75013
To report fraud, call: 888-EXPERIAN (397-3742) and write:
P.O. Box 9530, Allen TX 75013
TDD: 1-800-972-0322
Trans Union- Website:VIEW
To order your report, call: 800-888-4213 or write:
P.O. Box 1000, Chester, PA 19022
To report fraud, call: 800-680-7289 and write:
Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92634
TDD: 1-877-553-7803
Business Investments
Many retired people looking for ways to supplement their income end up losing their savings in fraudulent or misrepresented schemes. TheFTChas acted to make wise investing easier by requiring companies to give potential buyers a prospectus containing critical financial information about the franchise and its earning potential. Consumers considering investing in a franchise business should ask for the prospectus before making a decision.
Tax Resources
Numerous changes are made each year with the tax laws that affect the payment of income taxes. There are many tax advantages to benefit elderly persons. Many exemptions and itemized deductions exist for those 65 and over, such as blindness, medical/dental expenses, etc.IRSassistance is available to answer questions about these advantages at1-800-829-1040or515-284-4240.
The IRS in Iowa also offers "Tax Counseling for the Elderly" and "Volunteer Income Tax Assistance." These programs are available for all older, low-income taxpayers and those with disabilities. Contact theStatewide IRS officeat1-800-829-1040or 1-877-777-4778 for more information.
If you are not satisfied with the way a local IRS office handles the resolution of the problem, report it to:
Problem Resolution Office
Internal Revenue Service
210 Walnut Street
Des Moines, IA 50305
515-284-4240
Iowa Department of Revenue
If you have questions concerning state taxes you can call the Department of Revenue. Additionally, if you meet necessary guidelines, the department can provide you information on your property tax credit or rent reimbursement. Call1-800-367-3388for more information.Websute:VIEW
Property Taxes
If you have questions about property tax, your county assessor can help. If you need help locating your county assessor visitiowaaccess.org.
Social Security/Veterans/Railroad Retirement/Black Lung Benefits
The Social Security Act and related laws established a number of programs which have the basic objectives of providing for the material needs of individuals and families, protecting aged and disabled persons against the expenses of illnesses that could otherwise exhaust their savings, keeping families together, and giving children the opportunity to grow up in health and security.Social Security Hotline
1-800-772-1213
TTY: 1-800-325-0778
Website:VIEW
Depending upon your circumstances, you may be eligible for retirement benefits from the Veterans Administration or the Railroad Retirement Board.
Veterans Affairs Regional Office
Federal Building
210 Walnut Street
Des Moines, IA 50309-9825
1-800-827-1000
Fax: 515-323-7407
Website:VIEW
Railroad Retirement Board
Federal Building
210 Walnut Street, Room 921
Des Moines, IA 50309-9825
1-800-808-0772
515-284-4344
FAX: 515-284-4616
email:desmoines@rrb.gov
Website:VIEW
Eligibility for Social Security Benefits depends on how long you have monetarily contributed as a worker. In order to qualify for retirement, disability or survivors' benefits for your family, you must have a certain number of years of coverage. Because of longer life expectancies, full retirement age varies with your date of birth. Please see the chart below to determine the age at which you may retire with full benefits. You may retire as early as age 62, but the amount you receive will be less than at your full retirement age.
Age To Receive Full Social Security Benefits
Year of Birth | Retirement Age |
1937 or earlier | 65 |
1938 | 65 and 2 months |
1939 | 65 and 4 months |
1940 | 65 and 6 months |
1941 | 65 and 8 months |
1942 | 65 and 10 months |
1943-1954 | 66 |
1955 | 66 and 2 months |
1956 | 66 and 4 months |
1957 | 66 and 6 months |
1958 | 66 and 8 months |
1959 | 66 and 10 months |
1960 or later | 67 |
How much should I expect?
Being covered or insured only means that you and your family can receive benefits. The amount you receive in monthly paychecks depends on the average yearly earnings of your working career under Social Security. These basic benefits are now automatically adjusted upward every January to keep pace with the cost of living.
If you are nearing retirement, and would like an estimate of your retirement benefits you should contact your local Social Security Administration office and request a copy of the leaflet: Estimating Your Social Security Retirement Check. You may also call theSocial Security Hotlineat1-800-772-1213to request a benefits estimate.
When should I contact my Social Security office?
Sometimes a person is uncertain whether he or she qualifies for Social Security. In many cases, that doubt causes a person to lose those benefits to which he is entitled. Therefore, it is important that you contact your Social Security Office if:
- You are unable to work because of an illness or injury that is expected to last a year or longer.
- You are 62 or older and plan to retire.
- You are within three months of 65 even if you do not plan to retire.
- Someone in your family dies.
- You, your wife or husband or your dependent children suffer permanent kidney failure.
What about Supplemental Security Income (SSI)?
The SSI program is also administered by the Social Security Administration. SSI's aim is to provide a basic monthly income to persons who are blind or disabled, or to senior citizens (age 65 or older) who are in special need of financial assistance and who meet the income requirements. Because income requirements change often, contact your local Social Security Office to determine your eligibility. Your home or personal property is not considered as a limitation. Unlike Social Security, you can get SSI benefits even if you have never worked or for other reasons do not qualify for Social Security benefits.
SSI defines a person as disabled if he/she is unable to engage in any gainful employment due to a physical or mental impairment which has lasted or is expected to last for at least 12 months or is expected to result in death.
How can I appeal if I am denied benefits?
If your application for Social Security or SSI benefits is denied, or if any of your benefits are reduced or terminated, you certainly may appeal the decision. Appeal forms are available from any Social Security Administration Office. You are allowed to have a friend or relative assist you in any appeal proceeding. You may also want to contact an attorney to help you with an appeal or any other matter concerning the Social Security and Supplemental Security Income programs. It is important to remember that before an attorney can charge you a fee, he or she must petition the Social Security Administration for approval of the fee.
Black Lung
Inquiries regarding Black Lung claims may be made at your local Social Security Office. Billing problems should be referred to theDepartment of Labor, Coal Mine Workers' Compensation Division.
Department of Labor
ESA/OWCP/DCMWC
1999 Broadway, Suite 690
P.O. Box 46550
Denver, Co. 80201
1-800-366-4612
720-264-3100
Volunteer Programs, Employment, & Further Education
Many older Americans have spent the bulk of their working years expecting to retire and live comfortably. Older Americans are better educated, better trained and are healthier than past generations. Today, older Americans can create second career opportunities or share with others their experience and knowledge.
VOLUNTEER OPPORTUNITIES
Understandably, most organized volunteer activities are concentrated in urban areas, but many more opportunities are likely available in local areas just waiting to be found. Iowa has more small towns than any state other than Illinois and Texas, which means endless opportunities to volunteer and make a difference. Your local community needs your expertise! Consider volunteering at your local economic development group, library, historical society, school, nursing home.... the possibilities are endless.
For those in the Des Moines area, a helpful reference is available from the Iowa Methodist Medical Center entitled, A Guide to Community Services for Older Adults and Their Families. For a copy contact LifePlus at515-241-2442.
A list several organizations seeking volunteers is provided below:
Iowa Aging Coalition
Works to unify and strengthen organizations and individuals in their efforts to improve the quality of life for older Iowans.
Aging Resources of Central Iowa
1-800-747-5352
515-255-1310
FAX: 515-255-9442
Des Moines, IA 50309
515-242-4799
1-800-308-5987
Website:VIEW
Corporation for National Service (CNS)
When faced with challenges, our nation has always relied on the dedication and action of citizens. The CNS carries on a long tradition of citizen involvement by providing opportunities for Americans of all ages to improve their communities through service.
Corporation for National Service
Federal Building Room 917
210 Walnut Street
Des Moines, IA 50309-2195
515-284-4816
Fax: 515-284-6640
Website:VIEW
The some of programs administered by the CNS are:
- Foster Grandparent Program
Provides meaningful part-time volunteer opportunities for the low income adult, over 60, working on a one-to-one basis with children who have special or exceptional needs.515-246-6539
- Retired and Senior Volunteer Program (R.S.V.P.)
Provides a variety of interesting volunteer opportunities enabling persons age 55 and older to be active and use their skills.515-246-6544
- Senior Community Service Program
This program provides on-the-job training and employment services for Iowans over the age of 55. Participants must be able to work and their income must fall within certain guidelines.
CNS Regional Offices:
Des Moines: 515-281-8924
Ottumwa: 641-682-8173
Dubuque: 563-582-0902
Operation Restore Trust (ORT)
Operation Restore Trust educates volunteers to assist in investigating suspected incidents of Medicare waste, fraud and abuse. If you are a retired healthcare professional, educator, accountant, billing clerk, or are otherwise interested in assisting seniors with problems with their Medicare bills contact theIowa Department of Elder Affairs at: 1-800-532-3213or515-242-3333
Service Corps of Retired Executives (SCORE)
SCORE is a nonprofit association dedicated to entrepreneur education and the formation, growth and success of small businesses nation wide. Working and retired executives and business owners donate their time and expertise as volunteer business counselors and provide confidential counseling and mentoring to small businesses, free of charge. SCORE is a resource partner with theSmall Business Administration (SBA). For more information contact theSBA at 319-362-6405or515-284-4422.
National Weather Service
The National Weather Service accepts paid and volunteer weather observers.
National Weather Service
National Oceanic and Atmospheric Administration
1325 East West Highway
Silver Spring, MD 20910
Website:VIEW
EMPLOYMENT OPPORTUNITIES
In addition to volunteer work, many employment opportunities exist throughout the state for older Iowans. In order to aid your search, a list of employment resources is provided below.
American Association of Retired Persons (AARP)
Provides on the job training and employment services for Iowans age 55 and older. Participants must be able to work, and their income must fall within certain guidelines.
Des Moines - 515-244-2272
Ottumwa - 641-682-8173
Dubuque - 563-582-0902
1-800-424-3410
Website:VIEW
Experience Works
Orientation and job placement for part-time employment in non-profit agencies.
Experience Works
3720 2ndAvenue
Des Moines, IA 50333-4040
1-800-782-7519
515-243-2430
Website:VIEW
J.T.P.A. Older Individual Program
Training, orientation, and job placement of economically disadvantaged people 55 or older. To find out which of the 16 Iowa offices serves your area contact your local Workforce Development Center or theIowa Division of Workforce Development at 1-800-JOB-IOWAor515-281-4799.
Self-Employment
Self employment is a good way for retired individuals to keep active. Make the most of hobbies and interests that you may have such as woodworking, flower arranging, gardening, antique collecting, baking, babysitting and even raising livestock if you live on a farm. These options allow you to work at your pace while living a productive life in your retirement.
Age Discrimination
If you feel that you have been a victim of age discrimination please contact either the Iowa Civil Rights Commission or the Equal Employment Opportunity Commission:
Iowa Civil Rights Commission
211 Maple Street
Des Moines, IA 50309-1858
1-800-457-4416
515-281-4121
FAX: 515-281-4311
Website:VIEW
Equal Employment Opportunity Commission
310 West Wisconsin Avenue
Milwaukee, WI 53203
1-800-669-4000
TTY: 1-800-669-6820
EDUCATION OPPORTUNITIES
Iowa Elderhostel
The Iowa Elderhostel is a non-profit educational organization for persons 60 or older. The group offers inexpensive short term academic programs hosted by educational institutions around the world. Whether abroad or in the United States, participants often stay or study in universities and colleges, cultural and research institutions.
Iowa Elderhostel
116 International Center
University of Iowa
Iowa City, IA 52242
1-319-335-2533
1-877-426-8056
Website:VIEW
Area Community Colleges
There are 15 area community colleges in Iowa. Contact your local community college for more information on services in your area. Don't forget to check if they offer educational programs for older Americans at reduced rates.
Transportation and Travel Resources
Travelers 50 years and more (though more commonly 65 and up) can expect to receive cut rates at such places as hotels, museums and restaurants. Usually all you have to do is ask, if you don't ask about prices and discounts you will not receive them. There is no reason to be embarrassed. On the contrary, asking shows sophistication and will disclose an appreciation of your good business sense.
To learn about local transportation services, contact your Agency on Aging or the Iowa Department of Transportation Office (DOT) for your area. DOT phone numbers are located in your telephone book under State Government or you can go to theirWebsite:VIEW
Handicapped Parking Permits
Iowa law provides for issuance of such permits that may be used to identify motor vehicles operated by or being used to transport physically handicapped persons. An application requires a physician's signature. To apply, contact your local Iowa Driver's License Bureau.
Trip Planning
The American Association of Retired Persons (AARP) is a national advocacy group that can help those fifty years or older in planning their travels. For more information, contact the AARP at:
American Association of Retired Persons
600 East Court Avenue #C
Des Moines, IA 50309
1-800-424-3410
515-224-2272
Fax: 515-244-7767
Website:VIEW
Airlines
Many airlines offer senior discounts on a number of different flights. For more information, contact the individual airline.
Should you have a complaint about an airline you can contact:
Aviation Consumer Protection Division
Department of Transportation
400 7thStreet SW
Washington, DC 20590
202-366-2220
1-800-255-1111
Bus Travel
Many bus companies offer discounts to seniors. Contact your local bus company for details.
Federal Parks
The National Park Service offers Golden Age and Golden Access Passports to seniors. Golden Age Passports allow senior citizens to get a discount for federal park entrance and campground fees, while Golden Access Passports allow disabled people free access to federal park sites and a discount for campground fees.
Reduced Rates in Federal Parks
Golden Eagle Passports
National Park Service
U.S. Department of the Interior
1849 C Street NW
Washington, DC 20240
Website:VIEW
Community Action Agencies, Area Agencies on Aging and other Senior Organizations
Community Action Agencies (CAAs)
CAAs and local neighborhood centers provide several programs for low income and older persons. Examples include: heating assistance programs, weatherization assistance, food banks and chore services for the elderly. CAAs also use funds to trigger new development in economically depressed areas.
City of Des Moines Community Development Department
602 E. First St.
Des Moines, IA 50309
Barbara J. Ashton, Community Service Administrator
Phone: 515-283-4180
Fax: 515-237-1687
E-mail:bjashton@ci.des-moines.ia.us
Website:VIEW
Community Opportunities, Inc.
603 W. 8th St., PO Box 427
Carroll, IA 51401
Lloyd DeMoss, CEO
Phone: 712-792-9266
Fax: 712-792-5723
E-mail:ldemoss@commopp.org
Website:VIEW
Hawkeye Area Community Action Program
PO Box 490
1515 Hawkeye Drive
Hiawatha, IA 52233
Don W. Maniccia, Executive Director
Phone: 319-393-7811 Ext. 1003
Fax: 319-393-6263
Email:dmaniccia@hacap.org
Website:VIEW
Iowa East Central T.R.A.I.N.
2804 Eastern Ave.
Davenport, IA 52803
Patricia A. Steiger, Executive Director
Phone: 563-324-3236
Fax: 563-324-0843
E-mail:psteiger@iowatrain.org
Website:VIEW
MATURA Action Corp.
203 W. Adams
Creston, IA 50801
Jerry Smith, Executive Director
Phone: 641-782-8431
Fax: 641-782-6287
E-mail:matura1@iowatelecom.net
Website:VIEW
Mid-Iowa Community Action
1001 S. 18th Ave.
Marshalltown, IA 50158
Magi York, Executive Director
Phone: 641-752-7162
Fax: 641-752-9724
E-mail:magi@midiaca.org
Website:VIEW
Mid-Sioux Opportunity
418 Marion St., PO Box 390
Remsen, IA 51050
Dick Sievers, Executive Director
Phone: 712-786-2001
Fax: 712-786-3250
E-mail:dsievers@mid-siouxopportunity.org
Website:VIEW
North Iowa Community Action Organization
PO Box 1627, 202 First St. SE
Mason City, IA 50402
Dick Goerdt, Executive Director
Phone: 641-423-8993
Fax: 641-423-9046
E-mail:rgoerdt@NICAO-ONLINE.ORG
Website:VIEW
Northeast Iowa Community Action Corp.
PO Box 487, 305 Montgomery St.
Decorah, IA 52101
Mary Ann Humpal, Executive Director
Phone: 563-382-8436
Fax: 563-382-9854
E-mail:maryann@neicac.org
Website:VIEW
Operation: New View Community Action Agency
1473 Central Ave.
Dubuque, IA 52001
Tom Stovall, Executive Director
Phone: 563-556-5130
Fax: 563-556-4402
E-mail:tomstov@aol.com
Website:VIEW
Operation Threshold
300 W. Third St.
Waterloo, IA 50701
Barb Grant, Executive Director
Phone: 319-291-2065
Fax: 319-235-1518
E-mail:bgrant@operationthreshold.org
Website:VIEW
Red Rock Area Community Action Program
305 S. Jefferson
Indianola, IA 50125
Linda Keller, Executive Director
Phone: 515-961-6271
Fax: 515-961-6274
E-mail:redrock@dwx.com
Website:VIEW
South Central Iowa Community Action Program
1403 NW Church St.
Leon, IA 50144
Jim Smith, Executive Director
Phone: 641-446-4155
Fax: 641-446-3392
E-mail:jimsmith948@hotmail.com
Website:VIEW
Southeast Iowa Community Action Organization
2850 Mt. Pleasant St., Suite 108
Burlington, IA 52601
Sharon Ford, Executive Director
Phone: 319-753-0193
Fax: 319-753-0687
E-mail:sfordcao@interl.net
Website:VIEW
Southern Iowa Economic Development Assoc.
PO Box 658, 226 W. Main
Ottumwa, IA 52501
Phyllis Runnells, Executive Director
Phone: 641-682-8741
Fax: 641-682-2026
E-mail:phyllis@pcsia.com
Website:VIEW
Upper Des Moines Opportunity
PO Box 519, 101 Robbins Ave.
Graettinger, IA 51342-0328
Larry Rohret, Executive Director
Phone: 712-859-3885
Fax: 712-859-3892
E-mail:lrohret@udmo.com
Website:VIEW
West Central Development Corp.
PO Box 709
Harlan, IA 51537
Tom Lawlor, Executive Director
Phone: 712-755-5135
Fax: 712-755-3235
E-mail:tlawlor@wcdc-caa.com
Website:VIEW
Woodbury County Community Action Agency
2700 Leech Ave.
Sioux City, IA 51106
Jean Logan, Executive Director
Phone: 712-274-1610
Fax: 712-274-0368
E-mail:jlogan@wccaa.com
Website:VIEW
Iowa Area Agencies on Aging
Area and local Agencies on Aging can often help older persons with consumer problems.Services may vary from area to area, but most offer "advocacy" programs that generally provideinformation on congregate meal programs, transportation, insurance, employment, nutritioneducation, health screening and emergency services for older persons.
Northland Agency on Aging
808 River Street
Decorah, IA 52101
1-800-233-4603
563-382-2941
FAX: 563-382-6248
Website:VIEW
Elderbridge Agency on Aging
22 North Georgia
Suite 216
Mason City, IA 50401
1-800-243-0678
FAX: 641-424-2927
Northwest Aging Association
2 Grand Avenue
Box 7840
Spencer, IA 51301
1-800-242-5033
712-262-1775
FAX: 712-262-7520
Website:VIEW
Siouxland Aging Services
915 Pierce Street
Sioux City, IA 51101
1-800-242-5033
712-279-6900
FAX: 712-233-3415
Hawkeye Valley Area
2101 Kimball Avenue #320
Waterloo, IA 50702
1-800-779-8707
319-272-2244
FAX: 319-272-2455
Website:VIEW
Scenic Valley Area VII
3505 Stoneman Road, Suite 4
Dubuque, IA 52001
563-588-3970
FAX: 563-588-1952
Great River Bend
P.O. Box 3788
736 Federal Street
Davenport, IA 52808-3788
1-800-892-9085
563-324-9085
FAX: 563-324-9384
Website:VIEW
Heritage Area Agency on Aging
6301 Kirkwood Boulevard, SW
P.O. Box 2068
Cedar Rapids, IA 52406
1-800-332-5934
319-398-5559
FAX: 319-398-5533
Website:VIEW
Aging Resources of Central Iowa
5835 Grand Avenue
Suite106
Des Moines, IA 50312-1439
1-800-747-5352
515-255-1310
FAX: 515-255-9442
Southwest 8 Senior Services, Inc.
3319 Nebraska Avenue
Council Bluffs, IA 51501
1-800-432-9209
712-328-2540
FAX: 712-328-6899
Area XIV Agency on Aging
210 Russell Street
Creston, IA 50801
641-782-4040
FAX: 641-782-4519
SENECA Area Agency on Aging
228 East 2ndStreet
Ottumwa, IA 52501
1-800-642-6522
641-682-2270
FAX: 641-682-2445
Website:VIEW
Southeast Iowa Agency on Aging, Inc.
509 Jefferson Street
Burlington, IA 52601
1-800-292-1268
319-752-5433
FAX: 319-754-7030
Website:VIEW
The American Association of Retired Persons
The American Association of Retired Persons is an organization that provides advice toAmericans living on a limited income and keeps citizens informed on issues important to olderAmericans.
American Association of Retired Persons
600 East Court Avenue #C
Des Moines, IA 50309
1-800-424-3410
515-224-2272
Fax: 515-244-7767
Website:VIEW
The National Committee to Preserve Social Security and Medicare
The National Committee to Preserve Social Security and Medicare was formed in 1982 to serve as an advocate on Social and Medicare on behalf of all seniors.
National Committee to Preserve Social Security and Medicare
10 G Street Ne, Suite 600
Washington, DC 20002
1-800-966-1935
Website:VIEW
National Association of Retired Federal Employees
An organization for retired federal employees.
National Association of Retired Federal Employees
606 North Washington Street
Alexandria, VA 22314
1-800-456-8410
Website:VIEW
Internet Resources
The Internet offers a wealth of information for seniors on just about any topic you could imagine, and through Internet features like electronic mail, it is also a great way to stay in touch with family and friends. Below are just a few of the many resources available for older Iowans on the Internet.
SeniorNet- A Non-profit organization that offers chat rooms and discussions on politics, travel and health, among others, as well as links to senior organizations and publications on the Web.
The Senior Center- information on travel bargains, free books, and health news for senior citizens.
SeniorCom- An easy to navigate site containing information on multiple topics including travel, health, Social Security and legal services.
The Senior Circle- interactive community of active senior citizens with discussion groups, travel opportunities, health information, and more.
Interactive Aging Network- IAN provides senior citizens with health, legal/financial and entertainment resources, and offers vital information on fund-raising and program development to assist providers of aging services.
National Council of Senior Citizens- a nonprofit activist organization dedicated to senior and retirement issues such as Medicare, Medicaid, and Social Security
National Senior Citizens Law Center- advocates, litigates and publishes on low-income elderly and disability issues including Medicare, Medicaid, SSI, nursing homes, age discrimination, pensions.