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Inquiry Routing & Information System (IRIS)
Our goal is to respond to your inquiry within 5 business days. If you are experiencing a
medical emergency or in need of immediate crisis counseling, please go to your nearest medical facility
Emergency Room or call 911.
you
begin, please try to be as accurate as possible in deciding which one of topics below is most closely
related to the issue you want VA to address. This is for your benefit.
Proper selection will prevent lost time for VA to re-route your message to the appropriate office.
You will find listed as a topic at this web site. You should immediately go to the Education Benefits web site: for any education related issues such as eligibility, payment, or certification.
If this is a request to submit a , please return to select "Change of Address", and follow the instructions accordingly.
Thank you.
VA Form
0873
DEC2005
OMB Number: 2900-0619
Estimated Burden: 10 minutes
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The Paperwork Reduction Act of 1995 requires us to notify you that this
information collection is in accordance with the clearance requirements of section 3507 of
the Paperwork Reduction Act of 1995. We may not conduct or sponsor, and you are not required
to respond to, a collection of information unless it displays a valid OMB number. We anticipate
that the time expended by all individuals who must complete this form will average ten (10)
minutes. This includes the time it will take to read instructions, gather the necessary facts
and fill out the form. This collection of information is intended to fulfill the need identified
by the Department of Veterans Affairs (VA) to categorize your question, complaint, compliment,
or suggestion and collect the necessary information to respond to it. Results will be used to
automatically route your inquiry to the appropriate person in the VA, which will help ensure
that you receive a response in a timely manner. Use of this form is voluntary and failure to
participate will have no adverse effect of benefits to which you might otherwise be entitled.
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