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white arrow Overview: Green Book

white arrow Introduction

white arrow Chapter 1:
    Enrollment

white arrow Chapter 2:
    Payment Processing

white arrow Chapter 3:
    Nonreceipt

white arrow Chapter 4:
    Returns

white arrow Chapter 5:
    Reclamations

white arrow Chapter 6:
    Notification of Change

white arrow Chapter 7:
    Collections

white arrow Chapter 8:
    Contacts

white arrow Chapter 9:
    Glossary

white arrow All PDF Downloads

Green Book

Downloads

Download the Green Book

Introduction and Table of ContentsPDF logo - 156 kb (revised August 2007)

  1. Enrollment for Federal PaymentsPDF logo - 1.7 mb (revised May 2008)
  2. ACH Payment ProcessingPDF logo - 84 kb (revised February 2008)
  3. NonreceiptPDF logo - 205 kb (revised May 2007)
  4. ReturnsPDF logo - 91 kb (revised June 2007)
  5. ReclamationsPDF logo - 96 kb
  6. Federal Government Notification of ChangePDF logo - 66 kb (revised September 2007)
  7. CollectionsPDF logo - 110 kb (revised May 2007)
  8. ContactsPDF logo - 43 kb (revised July 2007)
  9. GlossaryPDF logo - 49 kb (revised October 2007)

Full Copy - Green BookPDF logo - 3.2 mb

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   Last Updated:  Wednesday May 28, 2008

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