Skip to main content
 
  • Click to open or close the program search boxShow Me Programs
    • Show me the programs that are
      performing Go
    • Show me the programs that are
      not performing Go
ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

View Assessment Details

Transportation Security Administration: Transportation Security Officer Workforce

The program protects the flying public by preventing deadly or dangerous items from entering aircraft through pre-boarding security screening of persons, carry-on and checked baggage. As part of its operations, the program certifies security screening personnel stationed at more than 450 airports in the U.S.

Rating

What This Rating Means

PERFORMING
Moderately Effective

In general, a program rated Moderately Effective has set ambitious goals and is well-managed. Moderately Effective programs likely need to improve their efficiency or address other problems in the programs' design or management in order to achieve better results.
  • Overall, the program was found to be moderately effective in preventing any deadly or dangerous objects from being transported onto a commercial aircraft.
  • The agency has made notable improvements in its management of the Screener Workforce since 2004, but more needs to be done to increase operational efficiency and screening effectiveness by improving the allocation of the workforce, including the methods used to determine the allocations, and developing more robust testing.
  • The agency's concept of operations for screening passengers and baggage was found to be adequate and generally well functioning, but remaining system vulnerabilities need to be eliminated in the near future.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

Learn More
The content on ExpectMore.gov is developed by the U.S. Office of Management and Budget and Federal agencies.