Introducing the New FAI Trouble Ticket System

The Federal Acquisition Institute has replaced its email service with an online customer service ticket system. The ticket will provide FAI.gov users with an efficient service to send their inquiries to FAI. The ticket also allows FAI customer service agents to promptly identify concerns and expedite responses.

To access the FAI Online Customer Service Ticket, please visit the Contact Us Page or click here.

Training

FAI provides resources to acquisition professionals at every stage of their career.

Acquisition Career Managers (ACMs)

Resources for the Acquisition Career Manager on how to recruit and retain your agency's acquisition personnel.

Partnerships

FAI has partnerships with government, private, and public-sector entities, as well as educational institutions.

Certification and Career Development

Federal Certification Programs are designed to establish consistent competencies and standards for those performing acquisition-related work in civilian agencies.

Become and Acquisition Professional

Acquisition professionals are in high demand. They may be involved in one or many aspects of procuring goods and services for the Federal Government. Find out more about becoming an Acquisition Professional.

Vendor Resources

FAI uses vendors to provide training courses. Vendor Days are held regularly to provide updates to curriculum and information on FAI’s activities and needs to interested vendors.