Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
SE0748 | 2007 - 2008 Influenza (Flu) Season Resources for Health Care Professionals | N/A | N/A |
R1400CP | 2008 Annual Update for Clinical Laboratory Fee Schedule and Laboratory Services Subject to Reasonable Charge Payment | 5813 | N/A |
R1320CP | 2008 Annual Update for the Health Professional Shortage Area (HPSA) Bonus Payment | 5698 | N/A |
R1404CP | 2008 Annual Update for the Health Professional Shortage Area (HPSA) Bonus Payment | 5698 | N/A |
R1317CP | 2008 Annual Update of HCPCS Codes for Skilled Nursing Facility (SNF) Consolidated Billing (CB) for the Common Working File (CWF), Medicare Carriers and Fiscal Intermediaries (FIs) | 5696 | N/A |
R1377CP | 2008 Annual Update to the Therapy Code List | 5810 | N/A |
R1370CP | 2008 Healthcare Common Procedure Coding System (HCPCS) Annual Update | 5775 | N/A |
R120FM | Accounts Receivable Trending Analysis Procedures | 5506 | N/A |
R188PI | Accrediation Quality Standards for Suppliers of Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) | 5415 | N/A |
SE0713 | Accreditation Information for Suppliers of Durable Medical Equipment, Orthotics, Prosthetics, and Supplies (DMEPOS) | N/A | JA0713 |