Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search

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Transmittal #	Subject	CR #	Job Aid #
R17GI	Review of Contractor Implementation of Change Requests (Replacement for expired CR 944).	2884	N/A
R15GI	Review of Contractor Implementation of Change Requests (Replacement for expired CR 944).	2884	N/A
R432CP	Adding an Indicator to the National Claims History (NCH) to Indicate that DMERCs, Carriers, and FIs have Reviewed a Potentially Duplicate Clai	2965	N/A
R492CP	Adding an Indicator to the National Claims History (NCH) to Indicate that DMERCs, Carriers, and FIs have Reviewed a Potentially Duplicate Claim	2965	N/A
R105PI	The Medically Unbelievable Edits	2987	N/A
R8GI	Standard Terminology for Claims Processing Systems	3086	N/A
R25MSP	Update Medicare Secondary Payer (MSP) Manual Publication 100-05 to reflect statutory changes included in the Medicare Modernization Act (MMA)	3219	N/A
R483CP	Hospital Partial Hospitalization Services Billing Requirements	3297	N/A
R18NCD	Islet Cell Transplantation	3385	N/A
R606CP	Medicare Program-Update to the Hospice Payment Rates, Hospice Cap, Hospice Wage Index and the Hospice Pricer for FY 2005	3386	JA3386

Data Last Updated : 01/09/2009
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