Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
R655CP | Update To The Hospice Payment Rates, Hospice Cap, Hospice Wage Index and the Hospice Pricer For FY 2006 | 3977 | N/A |
R669CP | Schedule for Completing the Calendar Year 2006 Fee Updates and the Participating Physician Enrollment Procedures. | 4013 | N/A |
R730CP | Calendar Year (CY) 2006 Participation Enrollment and Medicare Participating Physicians and Suppliers Directory (MEDPARD) Procedures | 4051 | N/A |
R14COM | Provider Inquiry Reporting Standardization | 4048 | N/A |
R13COM | Provider Contact Centers Training Program | 3951 | N/A |
R134PI | Change in Provider Enrollment Timeliness Standards | 4213 | N/A |
R12SOM | SOM Appendix PP - Guidance to Surveyors for Long Term Care Facilities | N/A | N/A |
R84FM | Revised Instructions on Contractor Procedures for Provider Audit, and Clarification of CET Requirements for Medicare Auditors. | 4060 | N/A |
R85FM | Expansion of Form 5 of the Contractor Reporting of Operational and Workload Data (CROWD) | 3864 | N/A |
R15SOMA | Medical Director Guidance | N/A | N/A |