Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search

Sort by: Transmittal # Ascending Transmittal # Descending Subject Ascending Subject Descending CR # Ascending CR # Descending Job Aid # Ascending Job Aid # Descending

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Transmittal #	Subject	CR #	Job Aid #
R204PI	Comprehensive Error Rate Testing (CERT) Program Changes	4120	N/A
R119FM	Contractor CROWD Form 5 Completion Changes	4274	N/A
R123FM	Contractor CROWD Form 5 Completion Changes	4274	N/A
R119FM	Contractor CROWD Form 5 Completion Changes	4274	N/A
R121FM	Contractor CROWD Form 5 Completion Changes	4274	N/A
R123FM	Contractor CROWD Form 5 Completion Changes	4274	N/A
R185PI	Updating Financial Reporting Requirements for Workload and Cost Associated With the Return of Demand Bills.	4378	N/A
R1363CP	Analysis and Design Only - Processing All Diagnosis Codes Reported on Claims Submitted to Durable Medical Equipment Medicare Administrative Contractors (DME MACs)	5030	N/A
R224PI	Revise the Fiscal Intermediary Shared System (FISS) to Expand Files to Include a National Provider Identifier (NPI) for Each Legacy Provider Identifier	5043	N/A
R201PI	Revise the Fiscal Intermediary Shared System (FISS) to Expand Files to Include a National Provider Identifier (NPI) for Each Legacy Provider Identifier	5043	N/A

Data Last Updated : 01/09/2009
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