Miami

      Functioning In Business, FIB 9F-8

      FIB VOA Jingle

FIB           9F – 8

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FIB          Opening 

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Gary’s Tips:      Asking a favor 

Larry:      Gary’s Tips.

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UPBEAT MUSIC

Eliz:      Now it’s time for Gary’s Tips with Gary Engleton!

Gary:      Hello, Elizabeth!   Today I’ll be talking about asking a favor.

                  When you ask a favor, you usually include some form of apology, because you are asking someone to do something special.

                  In today’s Business Dialog, Ms. Palmer calls Bill Martin at home to ask a favor.

                  Before Ms. Palmer asks her favor, she apologizes for calling Bill at home, using the expression, “Sorry.”

                  Bill accepts the apology by saying “No problem.”

Martin:      Hello.

Palmer:      Hello, Bill.  Sorry to call you at home.

Martin:     No problem.  What can I do for you?

Palmer:     I’m afraid I’ve got a problem.

Gary:      When Ms. Palmer asks her favor, she uses very polite language, and includes the expression “I hate to ask, but ...”

Palmer:     My mother is quite ill, and I have to fly to Miami today.

                  I hate to ask, but would you mind meeting Bob Myers of Dover, Ltd. tomorrow?

Martin:     I’m sorry to hear about your mother.

                  I’d be happy to help out.

Gary:      Bill shows that he understands and shares Ms. Palmer’s feelings when he says, “I’m sorry to hear about your mother.”

                  In this case, “I’m sorry” is an expression of sympathy; it is not an apology.

                  Let’s listen again:

Palmer:     I hate to ask, but would you mind meeting Bob Myers of Dover, Ltd. tomorrow?

Martin:     I’m sorry to hear about your mother.

                  I’d be happy to help out.

Gary:         The expression “I’d be happy to help out” is a good way to agree to do a favor for someone.

                  As the conversation continues, Ms. Palmer thanks Bill several times and again apologizes for the trouble.

Palmer:      Thanks!

                  Again, I’d like to apologize for this inconvenience.

Martin:      Don’t worry about it.

                  I’ll take care of everything here.

                  And I certainly hope your mother is feeling better.

Palmer:      Thank you.

Gary:      Bill uses the expression “Don’t worry about it” to reassure Ms. Palmer.

                  When you ask a favor, you will use several of the language functions we have been studying:  requesting, apologizing, and thanking.

                  Thanks for joining us today for Gary’s Tips.

Eliz:      Thanks, Gary!

MUSIC

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Gary:      Hello, Elizabeth!   Today I’ll be talking about asking a favor.

                  When you ask a favor, you usually include some form of apology, because you are asking someone to do something special.

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Palmer:     I hate to ask, but would you mind meeting Bob Myers of Dover, Ltd. tomorrow?

FIB Closing

Eliz:      Well, our time is up.  Tune in again next time for Functioning in Business.  See you then!

FIB MUSIC lead-in and then dips for voice over