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SHIP Contact Information

The State Health Insurance Assistance Program (SHIP) has counselors in every State and several Territories that are available to provide free one-on-one help with your Medicare questions or problems. See below for how to contact a SHIP counselor in your area.

State Toll Free Number Local Number Español Teléfono
Alabama
Toll Free: 1-800-243-5463
  1-800-AGELINE
Local: 1-334-242-5743
Local TTY: 1-334-242-0995
 
Alaska
Toll Free: 1-800-478-6065
In-State Calls Only
Local: 1-907-269-3680
Local TTY: 1-907-269-3691
 
Arizona
Toll Free: 1-800-432-4040
Local: 1-602-542-6595
Local TTY: 1-602-542-6366
 
Arkansas
Toll Free: 1-800-224-6330
Local: 1-501-371-2782
 
California
Toll Free: 1-800-434-0222
In-State Calls Only
 
Colorado
Toll Free: 1-888-696-7213
Local: 1-303-629-4940
Local TTY: 1-303-894-7880
1-866-665-9668
Connecticut
Toll Free: 1-800-994-9422
In-State Calls Only
Local: 1-860-424-5274
 
Delaware
Toll Free: 1-800-336-9500
In-State Calls Only
Local: 1-302-674-7364
 
Florida
Toll Free: 1-800-963-5337
Local: 1-850-414-2060
 
Georgia
Toll Free: 1-800-669-8387
Local TTY: 1-404-657-1929
 
Guam
Local: 1-671-735-7388
  or (671) 735-7390
Local TTY: 1-671-734-7415
 
Hawaii
Toll Free: 1-888-875-9229
Local: 1-808-586-7299
 
Idaho
Toll Free: 1-800-247-4422
In-State Calls Only
 
Illinois
Toll Free: 1-800-548-9034
In-State Calls Only
Local: 1-217-785-9021
Local TTY: 1-217-524-4872
 
Indiana
Toll Free: 1-800-452-4800
Local: 1-765-608-2318
 
Iowa
Toll Free: 1-800-351-4664
Local: 1-515-281-5705
 
Kansas
Toll Free: 1-800-860-5260
Local: 1-316-337-7386
Local TTY: 1-785-291-3167
 
Kentucky
Toll Free: 1-877-293-7447
Local: 1-502-564-6930
 
Louisiana
Toll Free: 1-800-259-5301
In-State Calls Only
Local: 1-225-342-5301
 
Maine
Toll Free: 1-877-353-3771
In-State Calls Only
Local: 1-207-621-0087
 
Maryland
Toll Free: 1-800-243-3425
In-State Calls Only
Local: 1-410-767-1100
Local TTY: 1-410-767-1083
 
Massachusetts
Toll Free: 1-800-243-4636
  (800) AGE-INFO
Local: 1-617-727-7750
 
Michigan
Toll Free: 1-800-803-7174
Local: 1-517-886-1242
 
Minnesota
Toll Free: 1-800-333-2433
  TDD/TYTY - 711
 
Mississippi
Toll Free: 1-800-948-3090
Local: 1-601-359-4956
 
Missouri
Toll Free: 1-800-390-3330
Local: 1-573-817-8320
 
Montana
Toll Free: 1-800-551-3191
In-State Calls Only
 
Nebraska
Toll Free: 1-800-234-7119
Local: 1-402-471-2201
 
Nevada
Toll Free: 1-800-307-4444
Local: 1-702-486-3478
1-702-759-0874
New Hampshire
Toll Free: 1-866-634-9412
 
New Jersey
Toll Free: 1-800-792-8820
In-State Calls Only
Local: 1-877-222-3737
 
New Mexico
Toll Free: 1-800-432-2080
In-State Calls Only
Local: 1-505-476-4799
 
New York
Toll Free: 1-800-701-0501
Local: 1-800-342-9871
 
North Carolina
Toll Free: 1-800-443-9354
In-State Calls Only
Local: 1-919-807-6900
Local TTY: 1-919-715-0319
 
North Dakota
Toll Free: 1-888-575-6611
Local: 1-701-328-2440
 
Ohio
Toll Free: 1-800-686-1578
Local: 1-614-644-3458
Local TTY: 1-614-644-3745
 
Oklahoma
Toll Free: 1-800-763-2828
In-State Calls Only
Local: 1-405-521-6628
 
Oregon
Toll Free: 1-800-722-4134
In-State Calls Only
Local: 1-503-378-2014
Local TTY: 1-503-947-7280
 
Pennsylvania
Toll Free: 1-800-783-7067
Local TTY: 1-717-782-2240
1-717-783-7096
Puerto Rico
Toll Free: 1-877-725-4300
Local: 1-787-721-6121
  San Juan (800) 981-7735
 
Rhode Island
Local: 1-401-462-4444
Local TTY: 1-401-462-0740
 
South Carolina
Toll Free: 1-800-868-9095
Local: 1-803-734-9900
 
South Dakota
Toll Free: 1-800-536-8197
  TDD/TTY - 711 (In-State Only)
Local: 1-605-331-3314
 
Tennessee
Toll Free: 1-877-801-0044
Local: 1-615-741-2056
Local TTY: 1-615-532-3893
 
Texas
Toll Free: 1-800-252-9240
Local: 1-512-438-4205
 
Utah
Toll Free: 1-800-541-7735
In-State Calls Only
Local: 1-801-538-3910
 
Vermont
Toll Free: 1-800-642-5119
In-State Calls Only
Local: 1-802-748-5182
 
US Virgin Islands
Local: 1-340-772-7368
  340.714.4354 (St. Thomas)
 
Virginia
Toll Free: 1-800-552-3402
Local: 1-804-662-9333
  or 804.662.9334
 
Washington
Toll Free: 1-800-562-6900
Local TTY: 1-360-586-0241
1-800-562-6900
District of Columbia
Local: 1-202-739-0668
Local TTY: 1-202-973-1079
1-202-739-0668
West Virgina
Toll Free: 1-877-987-4463
Local: 1-304-558-3317
 
Wisconsin
Toll Free: 1-800-242-1060
  or 866.456.8211 or 800.926.4862
Local: 1-608-267-3201
1-888-701-1255
Wyoming
Toll Free: 1-800-856-4398
Local: 1-307-856-6880
 

Disclaimer: The pages in this section contain external links that are not the responsibility nor under the control of the Centers for Medicare & Medicaid Services (CMS) or the U.S. Department of Health and Human Services (DHHS). Neither CMS nor DHHS can attest to the accuracy, currency, or comprehensiveness of the information on any other site pages--such data are entirely the responsibility of the Webmaster of the site visited. Furthermore, CMS and DHHS do not endorse any commercial products or services that might be mentioned on these sites.


Page Last Updated: April 20, 2007

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