Postal Issues | |||
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No. You can file a change of address form on-line. Please note: this form can also be used for a temporary relocation.
When First-Class Mail does not arrive, the post office has no sure way of knowing what may have happened to the item. Only Registered Mail and Express Mail items are accounted for during their entire journey through the mail system. However, you can file a complaint of your non-received mail with the USPS. If expected mail has not arrived after sufficient time has elapsed (please wait 14 days from its date of mailing), please fill out PS Form 1510, Mail Loss/Rifling Report. This form is available at your local post office. Another option you have is to contact your local Consumer Affairs Claims and Inquiry office. Whichever way you choose, a postal employee will assist you in completing your inquiry. Specifics will be directed to the Inspection Service Operation Support (ISOS) office for the state in which the article was mailed.
The USPS is currently using a method of capturing customer complaints and eliminating the complaint card used at Post Office facilities. This new and expanding program will permit you to submit complaints in one of three ways:
To locate a post office, schedule a pick-up, calculate postage or obtain USPS forms, go to the United States Postal Service website. To get answers to frequently asked questions, click contact us at the bottom of the USPS home page.
If you need immediate assistance, please give USPS a call.
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Last Updated ( October 18, 2005 ) |