[NIFL-HEALTH:4819] Re: Response to Archie Willard's thoughts

From: Audrey Riffenburgh (ar@plainlanguageworks.com)
Date: Mon Sep 26 2005 - 10:05:03 EDT


Return-Path: <nifl-health@literacy.nifl.gov>
Received: from literacy (localhost [127.0.0.1]) by literacy.nifl.gov (8.10.2/8.10.2) with SMTP id j8QE53G21879; Mon, 26 Sep 2005 10:05:03 -0400 (EDT)
Date: Mon, 26 Sep 2005 10:05:03 -0400 (EDT)
Message-Id: <002601c5c2a2$c7342120$6401a8c0@D5NPYT31>
Errors-To: listowner@literacy.nifl.gov
Reply-To: nifl-health@literacy.nifl.gov
Originator: nifl-health@literacy.nifl.gov
Sender: nifl-health@literacy.nifl.gov
Precedence: bulk
From: "Audrey Riffenburgh" <ar@plainlanguageworks.com>
To: Multiple recipients of list <nifl-health@literacy.nifl.gov>
Subject: [NIFL-HEALTH:4819] Re: Response to Archie Willard's thoughts 
X-Listprocessor-Version: 6.0c -- ListProcessor by Anastasios Kotsikonas
X-Mailer: Microsoft Outlook Express 6.00.2900.2180
Content-Transfer-Encoding: 8bit
Content-Type: text/plain;
Status: O
Content-Length: 6574
Lines: 131

Greetings:

I also attended the Pfizer Health Literacy conference Archie Willard wrote 
about. Archie, you are so "right on" with your insights. I really appreciate 
you coming to the conference and I thank Pfizer for inviting you! Your 
perspective was much needed.

Newt Gingerich illustrated to us all how out of touch many people are with 
the reality of life for millions of Americans--those who cannot or simply do 
not use print to gain information. No matter how much we want to pretend 
that ALL adult Americans can use information on the Internet or use the kind 
of technology Mr. Gingerich talked about, it simply isn't true. There are 
millions of people in our great country for whom using text of any kind is 
just too much work. It's not worth the effort. And even great technology 
requires some reading to use it.

Those of us who create printed materials, forms, signs, web sites, etc. must 
keep in mind that our message won't get across if our audiences don't access 
it and then read it. If a reader's first try at using a website or reading a 
brochure is too tough, he or she most likely won't come back to it.

Archie is right. We need a "war" on illiteracy at least as much as we need a 
war on other social ills. If people can't access information or can't use it 
when they get it, they are disenfranchised once again. Let's all take time 
to help the educated elite among us understand the reality of life for many 
of our citizens!

Toward health and knowledge for all!

Audrey Riffenburgh, M.A.
President, Riffenburgh & Associates
Specialists in Plain Language & Health Literacy since 1994
Albuquerque, New Mexico, US
Phone: (505) 345-1107
E-mail: ar@plainlanguageworks.com
Faculty, Health Literacy Institute, www.healthliteracyinstitute.net
Principal, The Clear Language Group, www.clearlanguagegroup.com


----- Original Message ----- 
From: "Archie Willard" <millard@goldfieldaccess.net>
To: "Multiple recipients of list" <nifl-health@literacy.nifl.gov>
Sent: Saturday, September 24, 2005 3:27 PM
Subject: [NIFL-HEALTH:4816] Literacy thoughts


I recently attended the Pfizer 8th National Health Literacy Conference
in DC. There were many good discussions, panels, and speakers and much
was learned at this conference. With their Health Literacy Conferences,
Pfizer is bringing awareness and a better understanding about literacy
throughout our country, not only to physicians and health professionals,
but to the rest of society. To my knowledge I was the only person at
this conference with a literacy problem so my viewpoints may be a little
different. I think my voice was needed at the conference. I said some
things at the conference that needed to be said by someone who has lived
these things.

One of the speakers was Newt Gingrich, former Speaker of the US House of
Representatives. He is chairman of the Gingrich Group, a communications
and consulting firm and spoke to us about some state of the art medical
care that will be coming in the future and how useful it will be. He
told us about how cell phones can be a part of better health care if you
can afford the technology. This sounds great and it will bring better
health care to many. But, because of lack of skills and/or money this
new medical technology will not benefit all people. As I look at the gap
between the haves and have-nots in this country and envision the skills
and money that people will need to use technology, I feel a lot of
people will be left out. I think we have a lot of things to do before
everyone can access this technology. What happened in New Orleans’s is a
big reminder of how some people have been left behind. Our country can
do better and it should because it is the right thing to do.

A lady from New York who teaches adults to read challenged Mr. Gingrich
about his plan. She asked how she would be able to keep her reading
students at a level to use this new technology or to keep up with it
when reading programs are under funded and have been on the cutting
blocks by the government. Mr. Gingrich told us he knows of a reading
program that people could learn to read by if only they would try. He
did not name this program or tell how to access it. I have struggled
with reading all my life and have been looking for a magical reading
program. I would like to ask him to please share this program with all
of us. I want to assure Mr. Gingrich that I have tried hard to learn to
read and I have worked with others to learn to read and I can tell you
it is not easy to learn to read as an adult. When I was in an adult
literacy program in the past, there were good literacy programs, but
Congress has changed them. Now literacy programs spend about 40% of
their time doing paper work and reporting to the government.
Consequently, fewer people are benefiting.

Knowledge and information are power in a person’s life. People who don’t
read lack knowledge and information and they become powerless. If there
are no opportunities to learn to read and write people become slaves to
society. Many organizations, volunteers, and people who have given time
and money have helped adult literacy across the country, but literacy is
too big a problem in this country. Our government needs to get involved
in literacy and to help. If government wants to give freedom to the
millions of people with reading problems they will need to declare war
on illiteracy. Government needs to make sure that there are good
literacy programs for everyone who needs literacy help. This country has
done some good things when it wants to.

One of the best things to happen in health literacy is the video “Help
Your Patients Understand”. This video has real people with literacy
problems talking to real doctors about real medical problems. It has
brought awareness about literacy problems to many physicians and to the
medical field that just didn’t realize what a problem there is with
literacy in our country. There has been better understanding between
physicians and patients as a result of this video.

When we make improvements in literacy and in health literacy we help
both causes at the same time. In a democracy, being able to learn to
read and write should be a right for all and people should have that
opportunity to learn to read and write throughout their lifetime. When
Congress looks to make cuts in the budget, literacy programs should not
be looked at as old programs that have served their purposes and then
cut. There will always be a need for them.

Archie Willard

-- 
Archie Willard
URL - http://www.readiowa.org/archiew.html



This archive was generated by hypermail 2b30 : Mon Oct 31 2005 - 09:49:41 EST