Hello Jackie.  We just published a textbook last April called Workplace
English and there is a customer service chapter dedicated to food service.
We have been using it to teach kitchen workers and fast food employees.  I'd
be happy to send you some sample pages of the materials specifically for
food service workers.  My email is ronna at workplaceesl.com 

Also, if you want to get certified to be a workplace ESL instructor, check
out our website below.  The second seminar for existing teachers isn't on
the website yet, but it is scheduled for Jan 20/21 2005 in Las Vegas.  Feel
free to call with questions: 702.873.3520 - either about the seminars or how
we teach food service workers (low level)

Best regards,

Ronna Timpa
Workplace ESL Solutions
www.WorkplaceESL.com 

-----Original Message-----
From: nifl-workplace-bounces at nifl.gov
[mailto:nifl-workplace-bounces at nifl.gov] On Behalf Of Jackie McCabe
Sent: Tuesday, October 26, 2004 4:19 PM
To: Workplace Literacy Discussion List
Subject: [NIFL-WORKPLACE] looking for material for entry level ESL
forrestaurant workers

I am putting together an ESL program for mostly beginner native Spanish 
speaking immigrants who work in a Mexican restaurant.  We are looking to 
teach them how to treat customers/customer service skills as well as 
English.  Do you have any textbook suggestions or website suggestions.  All 
feedback will be much appreciated.

Many thanks
Jackie McCabe
Omaha, NE 

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