Department of Veteran's Affairs

Here are a few of the most commonly asked questions concerning the Veterans Administration:

How can I get the medals I was awarded during my service but never received?

Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis. In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, just fill out this Privacy Authorization Form and fax or mail it to my Moline office. Once I receive this information from you, I will be back in touch with you regarding any other paperwork that might be required to send the request to the proper officials. Questions? Call my office.

How can I get my VA claim processed faster?

The Veterans Administration currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly. I am always glad to help in these situations. At my request, the VA will "flag" a particular case and keep me updated throughout the process. However, it is important to know that I cannot act as the "representative" on a person's VA claim. You may still want an attorney or veterans representative to help you with this. Questions? Call my office.