Abstract

This hands-on class will cover the information seeking behaviors of consumers. It will also address the recommended core reference collection, as well as databases and newsletters/ periodicals. It will cover the reference interview, disclaimers, and privacy as well as networking with medical librarians. The class will introduce the students to the Medical Library Association and its local chapters. It will describe possible ways to market this service in a community.

Objectives

The objectives in this course are to cover some of the steps involved in providing patrons health information in a public library setting. The following steps will be covered:

• Background information on health-seeking behavior
• The Health Reference Interview
• Collection Development
• Networking and Marketing Ideas

Course Materials

• Beyond an Apple a Day Course Script
• Beyond an Apple a Day Course Handout
• Beyond an Apple a Day Course Powerpoint Presentation
• Beyond an Apple a Day Course Web Links

Continuing Education

This course has been approved for 2, 3 or 4 hours (depending on the class length) of Medical Library Association Continuing Education Units.

Greater Midwest Region

Samanthi Hewakapuge, Consumer Health Coordinator, samanthi@uic.edu, 312-996-7791

Jacqueline Leskovec, Outreach and Evaluation Coordinator, leskovec@uic.edu, 312-996-7634

Midcontinental Region

Dana Abbey, Consumer Health and Colorado Liaison, dana.abbey@uchsc.edu, 303-315-4875

Siobhan Champ-Blackwell, Community Outreach Liaison, siobhan@creighton.edu, 402-280-4156

Barbara Jones, Network Membership and Missouri Liaison, jonesbarb@health.missouri.edu, 573-884-5042

Marty Magee, Nebraska and Education Liaison, mmagee@unmc.edu, 402-559-7076

Middle Atlantic Region

Arpita Bose, Acting Associate Director; Outreach and Communications Coordinator, arpita.bose@med.nyu.edu, 212-263-4176

Sue Hunter, Planning & Evaluation Coordinator, sue.hunter@med.nyu.edu, 212-263-4179

New England Region

Michelle Eberle, Consumer Health Information Coordinator, Michelle.Eberle@umassmed.edu, 508-856-2435

Pacific Northwest Region

Maryanne Blake, Outreach/Evaluation Coordinator, blakema@u.washington.edu, 206-221-3405

Nikki Dettmar, Acting Education and Assessment Coordinator, snydern@u.washington.edu, 206-543-3409

Gail Kouame, Consumer Health Coordinator, gmarie@u.washington.edu, 206-221-3449

Linda Milgrom, Outreach Coordinator, lmilgrom@u.washington.edu, 206-221-3400

Pacific Southwest Region

Kay Deeney, Education Coordinator, kdeeney@library.ucla.edu, 310-206-0525

Kelli Ham, Consumer Health Coordinator, kkham@library.ucla.edu, 310-825-1984

South Central Region

Karen Vargas, Consumer Health Outreach Coordinator, karen.vargas@exch.library.tmc.edu, 713-799-7198

Southeastern Atlantic Region

Mandy Bayer Meloy, Community Outreach Coordinator, mbayerme@hshsl.umaryland.edu, 410-706-2855

Terri Ottosen, Consumer Health Coordinator, tottosen@hshsl.umaryland.edu, 410-706-2855

Sheila Snow-Croft, Outreach Education Coordinator, ssnowcro@hshsl.umaryland.edu, 410-706-2855

Beth Wescott, Network Access Coordinator, bwescott@hshsl.umaryland.edu, 410-706-2855

Toni Yancey, Outreach Exhibits Coordinator, tyancey@hshsl.umaryland.edu, 410-706-2855

Author

Jo-Ann Benedetti MA, MLS, AHIP, Manager of Information and Outreach Services at the Upper Hudson Library System in Albany, NY.

Editors: Michelle Eberle and Terri Ottosen