Return-Path: <nifl-health@literacy.nifl.gov> Received: from literacy (localhost [127.0.0.1]) by literacy.nifl.gov (8.10.2/8.10.2) with SMTP id j18E9wC13664; Tue, 8 Feb 2005 09:09:58 -0500 (EST) Date: Tue, 8 Feb 2005 09:09:58 -0500 (EST) Message-Id: <005d01c50de7$399d6530$2d8e2344@D5NPYT31> Errors-To: listowner@literacy.nifl.gov Reply-To: nifl-health@literacy.nifl.gov Originator: nifl-health@literacy.nifl.gov Sender: nifl-health@literacy.nifl.gov Precedence: bulk From: "Audrey Riffenburgh" <ar@plainlanguageworks.com> To: Multiple recipients of list <nifl-health@literacy.nifl.gov> Subject: [NIFL-HEALTH:4642] Re: Firstfind.info resources on the web? X-Listprocessor-Version: 6.0c -- ListProcessor by Anastasios Kotsikonas X-Mailer: Microsoft Outlook Express 6.00.2900.2180 Content-Transfer-Encoding: 7bit Content-Type: text/plain; Status: O Content-Length: 9399 Lines: 288 Hello, I've heard from three people now who have had no problem with firstfind.info so it must be on my end. Thank you for letting me know. I do hope to see the site. It sounds like it would be very useful. Audrey Riffenburgh, M.A. President, Riffenburgh & Associates P.O. Box 6670, Albuquerque, NM 87197 Phone: (505) 345-1107 Fax: (505) 345-1104 E-mail: ar@plainlanguageworks.com Specialists in Plain Language and Health Literacy since 1994 and Principal & Founding Member, The Clear Language Group www.clearlanguagegroup.com ----- Original Message ----- From: "David Rosen" <DJRosen@TheWorld.com> To: "Multiple recipients of list" <nifl-health@literacy.nifl.gov> Sent: Monday, February 07, 2005 7:59 PM Subject: [NIFL-HEALTH:4641] Re: Firstfind.info resources on the web? > Hello Audrey, Andrew and others, > > I have just tried accessing firstfind.info using a PC and Mac and several > different browsers. It works on all -- except for some reason Internet > explorer 5.2 for a Mac running OS X. I'll bring this to the attention of > Robin Osborne at the Westchester Library System to see if there is > something which can be done. > > It might be helpful to Robin, Audrey, to know what system (PC or MAC, what > operating system) and browser (type and version) you are using. > > firstfind.info is a great resource, which I certainly hope you will be > able to see. > > All the best, > > David > > David J. Rosen > djrosen@comcast.net > On Feb 7, 2005, at 8:52 PM, Andrew Pleasant wrote: > >> Seems to be working well on my system. >> >> Andrew Pleasant >> Assistant Professor >> Rutgers University >> >> >>> Greetings, again, >>> >>> Bruce Carmel told us about a resource called firstfind.info which I am >>> eager >>> to see but we can't get the site to work. Has anyone else tried? The >>> only >>> item in the menu that worked today or on Saturday is the Local >>> Resources. >>> Can anyone fill us in on what's up? >>> >>> Audrey Riffenburgh, M.A. >>> President, Riffenburgh & Associates >>> P.O. Box 6670, Albuquerque, NM 87197 >>> Phone: (505) 345-1107 Fax: (505) 345-1104 >>> E-mail: ar@plainlanguageworks.com >>> Specialists in Plain Language and Health Literacy since 1994 >>> and >>> Principal & Founding Member, The Clear Language Group >>> www.clearlanguagegroup.com >>> >>> ----- Original Message ----- >>> From: "Bruce Carmel" <bcarmel@rocketmail.com> >>> To: "Multiple recipients of list" <nifl-health@literacy.nifl.gov> >>> Sent: Saturday, February 05, 2005 7:18 PM >>> Subject: [NIFL-HEALTH:4633] Re: "Easy-to-read" resources on the web >>> >>> >>>> firstfind.info is probably worth a look for anyone >>>> looking for >>>> "easy-to-read" web info. It's a library of >>>> non-commercial web sites selected by librarians. David >>>> Rosen, Susan Cowles, Maura Donnelly, Robin Osborne, >>>> and I helped train them to use more than grade level >>>> as a selection criterion. In fact we did not use grade >>>> level, but were more holistic. >>>> Bruce Carmel >>>> http://firstfind.info >>>> >>>> >>>> --- Audrey Riffenburgh <ar@plainlanguageworks.com> >>>> wrote: >>>> >>>>> Greetings, all, >>>>> >>>>> >>>>> >>>>> In my ten years working in health literacy, I have >>>>> seen a huge increase in >>>>> materials on the web which are labeled as easy. >>>>> There are SOME easy-to-read >>>>> health resources on the web but many of the >>>>> materials labeled as >>>>> easy-to-read are still far too difficult for most of >>>>> the general public. As >>>>> you probably know, the average U.S. adult reads at >>>>> about 8th "grade" level. >>>>> Much of the material on the web that is labeled >>>>> "easy" or "plain language" >>>>> is written at much higher levels. (There are >>>>> inherent problems in using >>>>> grade levels to label adult readers but this gives >>>>> you a general idea of the >>>>> level of functioning vs. the literacy demands of >>>>> printed materials.) >>>>> >>>>> >>>>> >>>>> I recently analyzed the reading level of seven >>>>> materials on, or linked to, >>>>> MedlinePlus' "Easy-to-Read" area. The average >>>>> reading level was 11 and the >>>>> range was from 8 to 16. The results were similar for >>>>> the FDA's website where >>>>> they offer "easy" resources. >>>>> >>>>> >>>>> >>>>> The problem is in defining "easy." What is easy to >>>>> an average or lower >>>>> skilled reader is entirely different from what is >>>>> easy for those doing the >>>>> labeling. So I suggest great caution in using >>>>> materials labeled this way. >>>>> They may not achieve what you are hoping for or >>>>> assuming they will achieve. >>>>> >>>>> >>>>> >>>>> Plus, keep in mind that there are dozens of factors >>>>> beyond reading level >>>>> that affect a document's appropriateness. These >>>>> include organization, amount >>>>> of information, whether the information is what the >>>>> reader is looking for, >>>>> approach, tone, design, layout, cultural >>>>> appropriateness, and more. So even >>>>> if the reading level is at 7th or 8th "grade" level, >>>>> you cannot >>>>> automatically assume the piece is going to work for >>>>> the general public or >>>>> readers with limited literacy skills. >>>>> >>>>> >>>>> >>>>> Yours for better health in the U.S., >>>>> >>>>> >>>>> >>>>> Audrey Riffenburgh, M.A. >>>>> President, Riffenburgh & Associates >>>>> P.O. Box 6670, Albuquerque, NM 87197 >>>>> Phone: (505) 345-1107 Fax: (505) 345-1104 >>>>> E-mail: ar@plainlanguageworks.com >>>>> Specialists in Plain Language and Health Literacy >>>>> since 1994 >>>>> and >>>>> Principal & Founding Member, The Clear Language >>>>> Group >>>>> www.clearlanguagegroup.com >>>>> >>>>> ----- Original Message ----- >>>>> From: "Elizabeth Horvath" <Mhrsemh@omh.state.ny.us> >>>>> To: "Multiple recipients of list" >>>>> <nifl-health@literacy.nifl.gov> >>>>> Sent: Friday, February 04, 2005 8:52 AM >>>>> Subject: [NIFL-HEALTH:4629] Re: Patient resources >>> >> for phone >>>>> >>>>> >>>>> > One place to start might be MedlinePlus, they have >>>>> a topic called Talking >>>>> > with your Doctor: >>>>> > >>>>> > >>>>> >>>> http://www.nlm.nih.gov/medlineplus/talkingwithyourdoctor.html >>>>> > >>>>> > I did not review the materials listed there for >>>>> reading level, but you can >>>>> > check the links and see if they have easy-to-read >>>>> materials on the >>>>> > individual websites. >>>>> > >>>>> > If you don't currently use MedlinePlus, do some >>>>> exploring. If you click on >>>>> > "health topics, there will be a button that takes >>>>> you to "Easy to Read," >>>>> > and you can check out the easy materials by topic. >>>>> Unfortunately, "Talking >>>>> > with your Doctor" is not among to choices. >>>>> > >>>>> > Beti >>>>> >>>> mburton@nmdp.org 02/03/05 02:37PM >>> >>>>> > Hi all - >>>>> > >>>>> > I am having a difficult time locating general >>>>> information that helps >>>>> > patients advocate for themselves over the phone. >>>>> Getting the resource >>>>> > information to patients is the relatively easy >>>>> part. It's getting them >>>>> > to actually *call* and connect with the suggested >>>>> resource that is the >>>>> > real challenge. >>>>> > >>>>> > I've found lots and lots of stuff to help >>>>> healthcare providers >>>>> > communicate with their patients over the phone, >>>>> but nothing to help >>>>> > patients communicate with their providers. I do >>>>> have a material that >>>>> > lists specific questions for patients to ask their >>>>> health insurance to >>>>> > determine their coverage limits and what they need >>>>> to write down, but it >>>>> > isn't generalizable to a broader context. >>>>> > >>>>> > Does anyone have something that could essentially >>>>> "coach" patients with >>>>> > how to make an effective phone call to a >>>>> resource/organization and how >>>>> > to document that conversation? Maybe something >>>>> similar to the "AskMe3" >>>>> > brochure? >>>>> > >>>>> > Thanks, >>>>> > >>>>> > Martha Burton Santibanez >>>>> > Outreach Specialist, Office of Patient Advocacy >>>>> > National Marow Donor Program >>>>> > www.marrow.org >>>>> > 1 (888) 999-6743 x8336 >>>>> > 1 (612) 627-8195 fax >>>>> > >>>>> > Beti Horvath, MLS >>>>> > Library Services >>>>> > Mid-Hudson Forensic Psychiatric Center >>>>> > New Hampton NY 10958 >>>>> > mhrsemh@omh.state.ny.us >>>>> > 845-374-3171x3625 >>>>> > Fax 845-374-3171x4625 >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > IMPORTANT NOTICE: This e-mail is meant only for >>>>> the use of the intended >>>>> > recipient. It may contain confidential >>>>> information which is legally >>>>> > privileged or otherwise protected by law. If you >>>>> received this e-mail >>>>> > in error or from someone who was not authorized to >>>>> send it to you, you >>>>> > are strictly prohibited from reviewing, using, >>>>> disseminating, >>>>> > distributing or copying the e-mail. PLEASE NOTIFY >>>>> US IMMEDIATELY OF THE >>>>> > ERROR BY RETURN E-MAIL AND DELETE THIS MESSAGE >>>>> FROM YOUR SYSTEM. Thank >>>>> > you for your cooperation. >>>>> > >>>>> >>>>> >>>>> >>>> >>>> >>>> >>>> >>>> __________________________________ >>>> Do you Yahoo!? >>>> Take Yahoo! Mail with you! Get it on your mobile phone. >>>> http://mobile.yahoo.com/maildemo >>>> >> >
This archive was generated by hypermail 2b30 : Mon Oct 31 2005 - 09:49:37 EST