DOCLINE® is the National Library of Medicine's automated interlibrary loan request routing and referral system. The purpose of the system is to provide efficient document delivery service among libraries in the National Network of Libraries of Medicine.

Getting Started With DOCLINE

1. Is your library eligible for DOCLINE? See the DOCLINE Eligibility Guidelines.
   Note: Commercial document delivery vendors are not eligible for participation in DOCLINE.
2. If your library is not a member of the NN/LM, submit a New Member Application and indicate your interest in DOCLINE
3. Read the DOCLINE Fact Sheet
4. Read the Pacific Southwest Regional Document Delivery Plan 44.5 KB
5. Contact Regional Medical Library staff to arrange for training: call 1-800-338-7657
6. Sign up for EFTS, DOCLINE's electronic billing system
7. Sign up for DOCLINE-L, the email discussion list for all DOCLINE libraries
8. Enter your serial holdings in DOCLINE.

Using DOCLINE

• Keep your DOCLINE institutional record up-to-date
• Keep your serials holdings in DOCLINE up-to-date
• Going on vacation? Submit a DOCLINE Hold request to stop requests from coming to your library
• Manage your copyright responsibilities
• Refer to the DOCLINE Manual (Online Help)
• Need help with DOCLINE? We can help you using Adobe Connect, the NIH web conferencing tool. Call the NN/LM PSR office at 800-338-7657; have your LIBID, your DOCLINE user name and password, and when directed, click on https://webmeeting.nih.gov/docline4psr. You may also call direct - contact Julie at 310-825-5342 or Marco at 310-206-5633.
• If you are having a technical problem with DOCLINE, perhaps these links on the Especially for IT Personnel page will help.

Serial Holdings

DOCLINE routes requests according to the serial holdings of participating libraries.

• SERHOLD® Fact Sheet
• FAQ on Serials Holdings
• Batch Update FAQ
• Once your library's holdings have been added to Serial Holdings, they can be accessible to users searching PubMed. Read "Jump Right In! Hospital Libraries Link PubMed to Print Holdings", a Latitudes article, for instructions on getting this set up for your library.
• Policy Statement on the Addition of Non-NLM Titles to the NLM LocatorPlus™ Database for DOCLINE Reporting

DOCLINE Training

• DOCLINE Without Coupons Web teleconference (June 12, 2008)
• DOCLINE Without Coupons: Using EFTS Web teleconference (September 30, 2008)

DOCLINE Routing Tables

• Instructions for Completing or Revising your DOCLINE Routing Table in the Pacific Southwest Region
• DOCLINE Library Groups in the Pacific Southwest Region

DOCLINE Resources

• DOCLINE System Page
• DOCLINE Login Page - this is where you log on every day
• DOCLINE Frequently Asked Questions
• Electronic Document Delivery
• DOCLINE presentations at MLA