About Us

As a leader in citizen communication, GSA's Office of Citizen Services is dedicated to delivering accurate, timely and consistent government information to citizens, both directly and on behalf of Federal agencies government-wide.

We maximize information technology to serve the public and serve as a forum for agencies to collaborate in developing government-wide best practices, research, standards and solutions for citizen communication.

» What we do

We strive to provide Americans with the best information we can about their government, serving as a single point of reference for citizens. Our direct services and our extensive range of time- and money- saving services to Federal customers are designed to make serving the public easier and more efficient.

» Events and Presentations

We host and attend many conferences and meetings in order to reach out to other agencies and governments about our products and services. Our presentations can be found here.

 

» Case Studies

Our case studies demonstrate the services we have provided to help numerous agencies communicate with citizens, everyday and in times of crisis.

» Awards

The Office of Citizen Services has been widely recognized for its outstanding work by a number of private and public entities. We have received awards for our efforts to improve the exchange of information between the Federal government and the public.

» Frequently Asked Questions (FAQs)

Check out of FAQs to learn more about USA Services.

 

» Contact Us

To serve you better, we invite you to contact us if you are looking for more information about our services, mission or products, or if you have any feedback or suggestions about our website.