Calculators
Valuing Library Services Calculator
Determining the value of resources and services provided by a library can be complicated and time consuming. Use this calculator to find out what a user would pay to get the same resources or services elsewhere in the event the library is no longer an option.
CBA/ROI Calculator
How much benefit does your institution, your user, receive for every dollar spent by the library? What's the annual return your institution realizes on what you spend on your collection? Use this calculator to deteremine the Cost/Benefit ratio and Return on Investment of your services and collections.
Online Survey Tools
Survey Monkey
Short surveys can be created and conducted at no charge on Survey Monkey. The site provides tools for managing lists of individuals who can take the survey and to analyze the results during and after the survey closes. More complex surveys and analyses are available for a reasonable monthly fee, payable only for the duration needed to conduct the survey and collect and analyze responses. Good help is available.
Conducting Research Surveys via E-mail and the Web
http://www.rand.org/publications/MR/MR1480/
From the summary:
"Internet-based surveys, although still in their infancy, are becoming increasingly popular because they are believed to be faster, better, cheaper, and easier to conduct than surveys using more-traditional telephone or mail methods. Based on evidence in the literature and real-life case studies, this book examines the validity of those claims. The authors discuss the advantages and disadvantages of using e-mail and the Web to conduct research surveys, and also offer practical suggestions for designing and implementing Internet surveys most effectively."
Contact Betsy Kelly, Liaison for Assessment and Evaluation, with questions or comments about the program or for assistance in designing evaluation criteria for outreach projects and activities.
