National Visitor Use Monitoring Results

 

June 2004

 

USDA Forest Service

Region 9

 

 

MIDEWIN NATIONAL TALLGRASS PRAIRIE

(Midewin NTP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Prepared by:

 

Susan M. Kocis

Donald B.K. English

Stanley J. Zarnoch

Ross Arnold

Larry Warren


Catherine Ruka

 

 


Table of Contents

 

 

INTRODUCTION.. 1

Scope and purpose of the National Visitor Use Monitoring project 1

Definition of Terms. 2

CHAPTER 1:  SAMPLE DESIGN AND IMPLEMENTATION.. 3

The NVUM Process and Definition of Terms. 3

Constraints on Uses of the Results. 4

The Forest Stratification Results. 5

Table 1.  Population of available site days for sampling and percentage of days sampled by stratum on the Midewin National Tallgrass Prairie (2003). 5

CHAPTER 2:  VISITATION ESTIMATES. 6

Visitor Use Estimates. 6

Table 2.  Annual Midewin National Tallgrass Prairie recreation use estimate. 6

Table 3.  Number of last-exiting recreation visitors on Midewin National Tallgrass Prairie. 6

by site type and form type 1/ 6

Description of Visitors. 7

Table 4.  Gender distribution of Midewin National Tallgrass Prairie recreation visitors. 7

Table 5.  Age distribution of Midewin National Tallgrass Prairie recreation visitors. 7

Table 6.  Race/ethnicity of Midewin National Tallgrass Prairie recreation visitors. 7

Table 7.  Zip codes of Midewin National Tallgrass Prairie recreation visitors. 8

Average number of people per vehicle and average axle count per vehicle in survey. 9

CHAPTER 3:  WILDERNESS VISITORS. 10

CHAPTER 4:  DESCRIPTION OF THE VISIT. 11

Table 12.  Site visit length of stay (in hours) by site/type on Midewin National Tallgrass Prairie. 11

Table 13.  Midewin National Tallgrass Prairie visitor activity participation and primary activity. 12

Use of constructed facilities and designated areas. 13

Table 14.  Percentage use of facilities and specially designated areas on Midewin National Tallgrass         Prairie. 13

Economic Information. 14

This trip away from home. 14

Table 15.  Substitute behavior choices of recreation visitors on Midewin NTP. 14

Average annual outdoor recreation activity. 14

Table 16.  Annual recreation spending for visitors to the Midewin National Tallgrass Prairie. 15

Visitor Satisfaction Information. 16

Table 19.  Satisfaction of Midewin National Tallgrass Prairie recreation visitors in General Forest Areas. 17

Crowding. 18

Table 20.  Perception of crowding by Midewin National Tallgrass Prairie recreation visitors by site type (percent site visits) 18

Other comments from visitors. 19

Table 21.  List of comments received from Midewin National Tallgrass Prairie recreation visitors. 19


INTRODUCTION             

Scope and purpose of the National Visitor Use Monitoring project

 

The National Visitor Use Monitoring (NVUM) project was implemented as a response to the need to better understand the use and importance of and satisfaction with national forest system recreation opportunities.  This level of understanding is required by national forest plans, Executive Order 12862 (Setting Customer Service Standards), and implementation of the National Recreation Agenda.  To improve public service, the agency’s Strategic and Annual Performance Plans require measuring trends in user satisfaction and use levels.  It will assist Congress, Forest Service leaders, and program managers in making sound decisions that best serve the public and protect valuable natural resources by providing science based, reliable information about the type, quantity, quality and location of recreation use on public lands.  The information collected is also important to external customers including state agencies and private industry.  NVUM methodology and analysis is explained in detail in the research paper entitled: Forest Service National Visitor Use Monitoring Process: Research Method Documentation; English, Kocis, Zarnoch, and Arnold; Southern Research Station; May 2002 (http://www.fs.fed.us/recreation/programs/nvum).

 

In conjunction with guidelines and recommendations from the Outdoor Recreation Review Commission, the USDA-Forest Service has estimated recreation use and maintained records since the 1950s.  Many publications on preferred techniques for estimating recreation use at developed and dispersed recreation sites were sponsored by Forest Service Research Stations and Universities.  Implementation of these recommended methodologies takes specific skills, a dedicated work force, and strict adherence to an appropriate sampling plan.  The earliest estimates were designed to estimate use at developed fee recreation facilities such as campgrounds.  These estimates have always been fairly reliable because they are based upon readily observable, objective counts of items such as a fee envelope. 

 

Prior to the mid-1990s, the Forest Service used its Recreation Information Management (RIM) system to store and analyze recreation use information.  Forest managers often found they lacked the resources to simultaneously manage the recreation facilities and monitor visitor use following the established protocols.  In 1996, the RIM monitoring protocols were no longer required to be used. 

 

In 1998 a group of research and forest staff were appointed to investigate and pilot a recreation sampling system that would be cost effective and provide statistical recreation use information at the forest, regional, and national level.  Since that time, a permanent sampling system (NVUM) has been developed.  Several Forest Service staff areas including Recreation, Wilderness, Ecosystem Management, Research and Strategic Planning and Resource Assessment are involved in implementing the program.  A four-year timeframe of data collection was established for the first sampling cycle, and a five-year timeframe for succeeding cycles.  The first sampling cycle was completed in September 2003.  The second sampling cycle begins October 2004.  This ongoing monitoring effort will provide quality recreation information needed for improving citizen centered recreation services.


 

This data can be very useful for forest planning and decision making.  The information provided can be used in economic efficiency analysis that requires providing a value per National Forest Visit.  This can then be compared to other resource values.  The description of visitor characteristics (age, race, zip code, activity participation) can help the forest identify the type of recreation niche they fill.  The satisfaction information can help management decide where best to place limited resources that would result in improved visitor satisfaction.  The economic expenditure information can help forests show local communities the employment and income effects of tourism from forest visitors.  In addition, the credible use statistics can be helpful in considering visitor capacity issues.

Definition of Terms

 

NVUM has standardized definitions of visitor use measurement to ensure that all national forest visitor measurements are comparable.  These definitions are basically the same as established by the Forest Service since the 1970s, however the application of the definition is stricter.  Visitors must pursue a recreation activity physically located “on” Forest Service managed land in order to be counted.  They cannot be passing through; viewing from non-Forest Service managed roads, or just using restroom facilities.  The NVUM basic use measurements are national forest visits and site visits.   Along with these use measurements basic statistics, which indicate the precision of the estimate, are given.  These statistics include the error rate and associated confidence intervals at the 80 percent confidence level.   The definitions of these terms follow.

 

 National forest visit - the entry of one person upon a national forest to participate in recreation activities for an unspecified period of time.  A national forest visit can be composed of multiple site visits.

 

Site visit - the entry of one person onto a national forest site or area to participate in recreation activities for an unspecified period of time.

 

Recreation trip the duration of time beginning when the visitor left their home and ending when they got back to their home.

 

Confidence level  -- defines the degree of certainty that a range of values contains the true value of what is being estimated.  For example, an 80% confidence level refers to the range of values within which the true value will fall 80% of the time.  Higher confidence levels necessarily cover a larger range of values.

 

Confidence interval width (also called error rate) - these terms define the reliability of the visit estimates.  The confidence level defines the desired level of certainty.  The size of the interval that is needed to reach that level of certainty is the confidence interval width.  The confidence interval width is expressed as a percent of the estimate and defines the upper and lower bounds of the confidence interval.  The smaller the confidence interval, the more precise is the estimate.  An 80 percent confidence level is very acceptable for social science applications at a broad national or forest scale.    For example:  There are 205 million national forest visits plus or minus 3 percent at the 80 percent confidence level.  In other words we are 80 percent certain that the true number of national forest visits lies between 198.85 million and 211.15 million.

 

 

 

 

 

 


 

 

CHAPTER 1:  SAMPLE DESIGN AND IMPLEMENTATION

The NVUM Process and Definition of Terms

 

To participate in the NVUM process, forests first categorized all recreation sites and areas into five basic categories called “site types”:  Day Use Developed Sites (DUDS), Overnight Use Developed Sites (OUDS), Wilderness, General Forest Areas (GFA), and View Corridors (VC).  Only the first four categories are considered “true” national forest visits and were included in the estimate provided.  Within these broad categories (called site types) every open day of the year for each site/area was rated as high, medium or low last exiting recreation use.  Sites/areas that are scheduled to be closed or would have “0” use were also identified.  Each day on which a site or area is open is called a site day and is the basic sampling unit for the survey.  Results of this forest categorization are shown in Table 1.  

 

A map showing all General Forest Exit locations and View Corridors was prepared and archived with the NVUM data for use in future sample years.  NVUM also provided training materials, equipment, survey forms, funding, and the protocol necessary for the forest to gather visitor use information.

 

NVUM terms used in the site categorization framework are defined below:

 

Site day - a day that a recreation site or area is open to the public for recreation purposes.

 

Site types -- stratification of a forest recreation site or area into one of five broad categories as defined in the paper: Forest Service National Visitor Use Monitoring Process: Research Method Documentation, May 2002, English et al.  The categories are Day Use Developed sites (DUDS), Overnight Use Developed Sites (OUDS), General Forest Areas (GFA), Wilderness (WILD), and View Corridors (VC).  Another category called Off-Forest Recreation Activities (OFRA) was categorized but not sampled. 

 

Proxy – information collected at a recreation site or area that is related to the amount of recreation visitation received.  The proxy information must pertain to all users of the site, it must be an exact tally of use and it must be one of the proxy types allowed in the NVUM pre-work directions (fee receipts, fee envelopes, mandatory permits, permanent traffic counters, ticket sales, and daily use records).

 

Nonproxy – a recreation site or area that does not have proxy information.  At these sites a 24-hour traffic count is taken to measure total use for one site day at the sample site.

 

Use level strata - for either proxy or nonproxy sites, each day that a recreation site or area was open for recreation, the site day was categorized as either high, medium or low last exiting recreation traffic, or closed.  Closed was defined as either administratively closed or “0” use.  For example Sabino Picnic Area (a DUDS nonproxy site) is closed for 120 days, has high last exiting recreation use on open weekends (70 days) and medium last exiting recreation use on open midweek days (175 days).  This accounts for all 365 days of the year at Sabino Picnic area.  This process was repeated for every developed site and area on the forest.   

 

 

Constraints on Uses of the Results

 

The information presented here is valid and applicable at the forest level.  It is not designed to be accurate at the district or site level.  The quality of the visitation estimate is dependent on the preliminary sample design development, sampling unit selection, sample size and variability, and survey implementation.  First, preliminary work conducted by forests to classify sites consistently according to the type and amount of visitation influences the quality of the estimate.  Second, visitors sampled must be representative of the population of all visitors.  Third, the number of visitors sampled must be large enough to adequately control variability.  Finally, the success of the forest in accomplishing its assigned sample days, correctly filling out the interview forms, and following the sample protocol influence the error rate.  The error rate will reflect all these factors.  The smaller the error rate, the better the estimate.  Interviewer error in asking the questions is not necessarily reflected in this error rate.

 

Large error rates (i.e. high variability) in the national forest visit (NFV), site visit (SV) and Wilderness visit estimates is primarily caused by a small sample size in a given stratum (for example General Forest Area low use days) where the use observed was beyond that stratum’s normal range.  For example, on the Clearwater National Forest in the General Forest Area low stratum, there were 14 sample days.  Of these 14 sample days, 13 days had visitation estimates between 0-20.  One observation had a visitation estimate of 440.  Therefore, the stratum mean was about 37 with a standard error of 116.  The 80% confidence interval width is then 400% of the mean, a very high error rate (variability).   Whether these types of odd observations are due to unusual weather, malfunctioning traffic counters, or a misclassification of the day (a sampled low use day that should have been categorized as a high use day) is unknown.  Eliminating the unusual observation from data analyis could reduce the error rate.  However, the NVUM team had no reason to suspect the data was incorrect and did not eliminate these unusual cases.  

 

The descriptive information about national forest visitors is based upon only those visitors that were interviewed.  If a forest has distinct seasonal use patterns and activities that vary greatly by season, these patterns may or may not be adequately captured in this study.  This study was designed to estimate total number of people during a year.  Sample days were distributed based upon high, medium, and low exiting use days, not seasons.  When applying these results in forest analysis, items such as activity participation should be carefully scrutinized.  For example, although the Routt National Forest had over 1 million skier visits, no sample days occurred during the main ski season; they occurred at the ski area but during their high use summer season.  Therefore, activity participation based upon interviews did not adequately capture downhill skiers.  This particular issue was adjusted.  However, the same issue- seasonal use patterns- may still occur to a lesser degree on other forests.   Future sample design will attempt to incorporate seasonal variation in use. 

Some forest visitors were counted and included in the total forest use estimate but were not surveyed.  This included visitors to recreation special events and organization camps. 

 


The Forest Stratification Results

 

The results of the recreation site/area stratification and sample days accomplished by this forest are displayed in Table 1.  This table describes the population of available site days open for sampling based on forest pre-work completed prior to the actual surveys.  Every site and area on the forest was categorized as high, medium, low, or closed last exiting recreation use.  This stratification was then used to randomly select sampling days for this forest.  The project methods paper listed on page one describes the sampling process and sample allocation formulas in detail.  Basically, at least eight sample days per stratum are randomly selected for sampling and more days are added if the stratum is very large.  Also displayed on the table is the percentage of sample days per stratum accomplished by the forest. 

 

Table 1.  Population of available site days for sampling and percentage of days sampled by stratum on the Midewin National Tallgrass Prairie (2003).

 

Site type

TYPE

SAMPLING STRATUM

# DAYS SAMPLED

# DAYS IN POPULATION

SAMPLING RATE

DUDS

NONPROXY

HIGH

11

48

22.92

DUDS

NONPROXY

MEDIUM

19

89

21.35

DUDS

NONPROXY

LOW

3

54

5.56

GFA

NONPROXY

HIGH

11

47

23.40

GFA

NONPROXY

MEDIUM

10

195

5.13

GFA

NONPROXY

LOW

10

633

1.58

GFA

PROXY

FR1

7

543

1.29

GFA

PROXY

TB1

5

40

12.50


CHAPTER 2:  VISITATION ESTIMATES

Visitor Use Estimates

 

Visitor use estimates are available at the national, regional, and forest level.  Only forest level data is provided here.  For national and regional reports visit the following web site: (http://www.fs.fed.us/recreation/programs/nvum).

 

                           Table 2.  Annual Midewin National Tallgrass Prairie recreation use estimate

 

VISIT TYPE

VISITS

80 % CONFIDENCE INTERVAL

SITE VISITS

29,590

37.4

NATL FOREST VISITS

28,898

37.9

 

 

The Midewin National Tallgrass Prairie participated in the National Visitor Use Monitoring (NVUM) project from October 2002 through September 2003.  The forest coordinator was Rick Short.  He reported no unusual weather or fire circumstances that may affect recreation use during the sample year.

 

Recreation use on the forest for fiscal year 2003 at the 80 percent confidence level was 28,898 national forest visits +/- 37.9 percent.  There were 29,590 site visits, an average of 1.00 site visits per national forest visit. 

 

A total of 90 visitors were contacted on the forest during the sample year.  Of these, 10 percent refused to be interviewed.  Of the 81 people who agreed to be interviewed, zero percent were not recreating.  100 percent of those interviewed said their primary purpose on the forest was recreation and 98.8 percent of them were exiting for the last time.  Of the visitors leaving the forest agreeing to be interviewed, about 86 percent were last exiting recreation visitors (the target interview population).  Table 3 displays the number of last-exiting recreation visitors interviewed at each site type and the type of interview form they answered.

 

Table 3.  Number of last-exiting recreation visitors on Midewin National Tallgrass Prairie

by site type and form type 1/

FORM TYPE

DEVELOPED DAY USE

DEVELOPED OVERNIGHT

GENERAL FOREST AREA

WILDERNESS

BASIC

7

.

20

.

ECON

3

.

23

.

SATIS

5

.

22

.

 

 

1/  Form type means the type of interview form administered to the visitor.  The basic form did not ask either economic or satisfaction questions.  The Satisfaction form did not ask economic questions and the economic form did not ask satisfaction questions. 


     Description of Visitors

 

Descriptions of forest visitors were developed based upon the characteristics of interviewed visitors and expanding to the national forest visitor population.  Tables 4 and 5 display the gender and age distributions for national forest visits.

 

               Table 4.  Gender distribution of Midewin National Tallgrass Prairie recreation visitors

 

MALE

FEMALE

88.5

11.5

 

                 Table 5.  Age distribution of Midewin National Tallgrass Prairie recreation visitors

 

AGECLASS

PERCENT

UNDER 16

5.17

16 TO 19

4.49

20 TO 29

4.46

30 TO 39

16.70

40 TO 49

35.20

50 TO 59

22.20

60 TO 69

11.26

70 PLUS

0.52

 

 

Visitors categorized themselves into one of seven race/ethnicity categories.  Table 6 gives a detailed breakout by category.

 

                   Table 6.  Race/ethnicity of Midewin National Tallgrass Prairie recreation visitors

 

WHITE

HISPANIC OR LATINO

NATIVE AMERICAN

AFRICAN AMERICAN

ASIAN

PACIFIC ISLANDER

OTHER

98.2

0.1

0.0

0.0

1.7

0.0

0.0

 

 

Zero percent of forest visitors were from another country.  The survey did not collect country affiliation.  The most common visitor zip codes are shown in Table 7.  Additional zip code information was collected and is available upon request.   The forest can determine what percent of local visitor use they have by comparing the local forest zip codes to those listed.  This information can be used by the forest to determine recreation market area.

 


 

 

                   Table 7.  Zip codes of Midewin National Tallgrass Prairie recreation visitors

 

ZIPCODE

COUNT

PERCENT

60481

6

7.69231

60451

5

6.41026

60421

4

5.12821

60441

4

5.12821

60435

3

3.84615

60544

3

3.84615

60901

3

3.84615

60107

2

2.56410

60416

2

2.56410

60432

2

2.56410

60433

2

2.56410

60436

2

2.56410

60477

2

2.56410

45504

1

1.28205

48917

1

1.28205

60031

1

1.28205

60042

1

1.28205

60053

1

1.28205

60071

1

1.28205

60091

1

1.28205

60126

1

1.28205

60137

1

1.28205

60181

1

1.28205

60187

1

1.28205

60201

1

1.28205

60302

1

1.28205

60417

1

1.28205

60423

1

1.28205

60431

1

1.28205

60440

1

1.28205

60442

1

1.28205

60446

1

1.28205

60450

1

1.28205

 

 

 

Average number of people per vehicle and average axle count per vehicle in survey

 

There was an average of 1.45 people per vehicle with an average of 2.05 axles per vehicle.  This information in conjunction with traffic counts was used to expand observations from individual interviews to the full forest population of recreation visitors.  This information may be useful to forest engineers and others who use vehicle counters to conduct traffic studies. 


CHAPTER 3:  WILDERNESS VISITORS

 

Due to the fact that the Midewin National Tallgrass Prairie does not contain Wilderness Areas, this chapter has been excluded.  Tables 8-11 do not appear.

 

 


 

CHAPTER 4:  DESCRIPTION OF THE VISIT

 

A description of visitor activity during their national forest visit was developed.  This basic information includes participation in various recreation activities, length of stay on the national forest and at recreation sites, visitor satisfaction with national forest facilities and services, and economic expenditures. 

 

The average length of stay on this forest for a national forest visit was 5.7 hours.  Zero of visitors stayed overnight on the forest.  

 

In addition, visitors reported how much time they spent on the specific recreation site at which they were interviewed.   Average time spent varied considerably by site and is displayed in Table 12.  

 

Table 12.  Site visit length of stay (in hours) by site/type on Midewin National Tallgrass Prairie

 

Site Visit Average

Developed Day Use

Developed Overnight Use

General Forest Area

Wilderness

National Forest Visit

5.5

1.9

.

5.8

.

5.7

 

The average recreation visitor went to 1.00 sites during their national forest visit.  Forest visitors sometimes go to just one national forest site or area during their visit.  For example, downhill skiers may just go the ski area and nowhere else.  99.9 percent of visitors went only to the site at which they were interviewed.

 

During their visit to the forest, the top five recreation activities of the visitors were hunting, viewing wildlife, viewing natural features, hiking/walking and relaxing (see Table 13).  Each visitor also picked one of these activities as their primary activity for their current recreation visit to the forest.  The top primary activities were hunting, hiking/walking, viewing wildlife, nature center activities, and horseback riding (see Table 13).   Please note that the results of the NVUM activity analysis DO NOT identify the types of activities visitors would like to have offered on the national forests.  It also does not tell us about displaced forest visitors, those who no longer visit the forest because the activities they desire are not offered. 


Table 13.  Midewin National Tallgrass Prairie visitor activity participation and primary activity

 

Activity

% Participating

% as Main Activity

Developed Camping

0.00

0.00

Primitive Camping

0.00

0.00

Backpacking

4.31

0.00

Resort Use

0.00

0.00

Picnicking

4.43

0.00

Viewing Natural Features

48.88

0.46

Visiting Historic Sites

8.02

1.11

Nature Center Activities

9.29

3.82

Nature Study

10.88

0.00

Relaxing

30.34

0.03

Fishing

0.00

0.00

Hunting

79.29

79.20

OHV Use

0.00

0.00

Driving for Pleasure

1.67

0.00

Snowmobiling

0.00

0.00

Motorized Water Activities

0.00

0.00

Other Motorized Activity

0.07

0.07

Hiking / Walking

45.44

6.74

Horesback Riding

1.67

1.67

Bicycling

0.78

0.78

Non-motorized Water

0.00

0.00

Downhill Skiing

0.00

0.00

Cross-country Skiing

0.00

0.00

Other Non-motorized

0.00

0.00

Gathering Forest Products

0.07

0.07

Viewing Wildlife

67.57

6.12

                 Note: this column may total more than 100% because some visitors chose more than one primary activity.


Use of constructed facilities and designated areas

 

One third of the last exiting recreation visitors interviewed were asked about the types of constructed facilities and special designated areas they used during their visit.  The five most used facilities/areas were: forest roads, forest trails, information sites, museum, and scenic byway. Table 14 provides a summary of reported facility and special area use. 

 

 

 

Table 14.  Percentage use of facilities and specially designated areas on Midewin National Tallgrass         Prairie.

 

FACILITY

PERCENT

Developed Campground

0.00

Developed Swimming Site

0.00

Forest Trails

33.45

Scenic Byway

5.19

Wilderness

0.00

Museum

8.54

Picnic Area

0.11

Boat Launch

0.00

Designated OHV Area

0.00

Forest Roads

59.33

Interpretive Displays

0.44

Information Sites

19.43

Organization Camps

0.00

Developed Fishing Site

0.00

Snowmobile Area/Trails

0.00

Downhill Ski Area

0.00

Nordic Trails

0.00

FS Lodge

0.00

FS Fire Lookout

0.00

Snowplay Area

0.00

Motorized Trails

0.00

Recreation Residence

0.00

 

 


 

Economic Information

 

About one-third of visitors interviewed were asked a series of questions that enabled economic analyses.  Several questions focused on the trip away from home that included their visit to the national forest, and others about their annual visits to the forest and annual spending on all outdoor recreation.

 

This trip away from home

 

While away from home, some people just go to the forest, while others incorporate a national forest visit as part of a larger trip away from home. On this forest, 98.19 percent said that recreating on this forest was their primary trip destination.  Visitors were asked to select one of several substitute choices, if for some reason they were unable to visit this national forest.  Their responses are shown in Table 15.  Zero percent of visitors indicated their trip would include at least on night away from home.  The average number of nights away for those staying away overnight was 5.2.  Zero percent indicated they would be staying overnight within 50 miles of this forest, and for them, the average number of nights in the local area was 2.6.   Visitors estimated the amount of money spent during their trip within 50 miles of the recreation site at which they were interviewed (the trip may include multiple national forest visits, as well as visits to other forests or parks).  This information will be available in a separate report and data file that can be used to estimate the local jobs and income that are generated by recreation visits to this forest.

 

 

Table 15.  Substitute behavior choices of recreation visitors on Midewin NTP.

 

Substitute response

Percent who would have:

Come back another time

12.1

Stayed at Home

35.9

Gone elsewhere for the Same activity

36.2

Gone elsewhere for a Different activity

5.6

Gone to Work

6.0

Had some other substitute

4.3

 

Average annual outdoor recreation activity

 

In the 12 months prior to the interview the typical visitor had come to this forest 13.9 times for all activities, including 13.3 times to participate in their identified main activity.  Visitors were also asked about the amount of money they spent in a typical year on all outdoor recreation activities including equipment, recreation trips, memberships, and licenses. Nearly 20% said they spent less then $500 per year, and 16% said they spent over $10,000 per year (Table 16). 

 


Table 16.  Annual recreation spending for visitors to the Midewin National Tallgrass Prairie

 

$$ spent each year on outdoor recreation

Percent of Total

UNDER 500

20

500 -  999

16

1000 - 1999

12

2000 - 2999

20

3000 - 3999

8

4000 - 4999

8

5000 - 9999

16

 

 


Visitor Satisfaction Information

 

About one third of visitors interviewed on the forest rated their satisfaction with the recreation facilities and services provided.  Although their satisfaction ratings pertain to conditions at the specific site or area they visited, this information is not valid at the site-specific level.  The survey design does not usually have enough responses for every individual site or area on the forest to draw these conclusions.  Rather, the information is generalized to overall satisfaction with facilities and services on the forest as a whole. 

 

Visitors’ site-specific answers may be colored by a particular condition on a particular day at a particular site.  For example, a visitor camping in a developed campground when all the forest personnel are off firefighting and the site has not been cleaned.  Perhaps the garbage had not been emptied or the toilets cleaned during their stay, although the site usually receives excellent maintenance.  The visitor may have been very unsatisfied with the cleanliness of restrooms. 

 

In addition to how satisfied visitors were with facilities and services they were asked how important that particular facility or service was to the quality of their recreation experience.  The importance of these elements to the visitors’ recreation experience is then analyzed in relation to their satisfaction.  Those elements that were extremely important to a visitor’s overall recreation experience and the visitor rated as poor quality are those elements needing most attention by the forest.  Those elements that were rated not important to the visitors’ recreation experience need the least attention.

 

Tables 17 and 19 summarize visitor satisfaction with the forest facilities and services at Day Use Developed sites and General Forest areas.  This management unit does not have designated Wilderness or developed overnight sites, therefore tables 11, and 18 are suppressed.  Table 17 is suppressed due to an insufficient sample size (5 or less).  To interpret this information for possible management action, one must look at both the importance and satisfaction ratings.  If visitors rated an element a 1 or 2 they are telling management that particular element is not very important to the overall quality of their recreation experience.  Even if the visitors rated that element as poor or fair, improving this element may not necessarily increase visitor satisfaction because the element was not that important to them.  On the other hand, if visitors rated an element as a 5 or 4 they are saying this element is very important to the quality of their recreation experience.  If their overall satisfaction with that element is not very good, management action here can increase visitor satisfaction. 


 

 

Table 19.  Satisfaction of Midewin National Tallgrass Prairie recreation visitors in General Forest Areas

 

ITEM

Poor

Fair

Average

Good

Very Good

Average Rating

*

Mean Importance

**

N obs

Restroom cleanliness

0.0

0.0

18.6

35.1

46.4

4.3

3.7

14

Developed facility condition

.

.

.

.

.

.

4.2

8

Condition of environment

8.2

15.0

15.0

19.4

42.4

3.7

4.2

22

Employee helpfulness

0.0

0.0

0.0

38.7

61.3

4.6

4.1

20

Interpretive display

0.0

0.4

3.0

0.8

95.7

4.9

3.1

13

Parking availability

8.3

1.3

16.7

46.9

26.8

3.8

4.1

21

Parking lot condition

0.0

2.5

9.1

2.1

86.2

4.7

3.5

22

Rec. info. available

9.7

1.8

2.0

40.3

46.3

4.1

4.9

20

Road condition

18.0

1.7

1.6

35.9

42.8

3.8

3.9

17

Feeling of safety

0.0

15.0

0.2

24.7

60.0

4.3

4.2

22

Scenery

8.2

30.1

0.5

35.9

25.4

3.4

3.4

22

Signage adequacy

0.0

0.5

16.9

25.5

57.1

4.4

4.5

20

Trail condition

0.0

3.4

7.2

25.9

63.6

4.5

4.5

15

Value for fee paid

.

.

.

.

.

.

.

7

*Scale is: Poor = 1   Fair = 2   Average = 3   Good = 4   Very Good = 5

** Scale is: 1= not important   2= somewhat important   3=moderately important   4= important    5 = very important

N obs means the number of visitors who responded to this item.

Note: For items with less than 10 responses the data was not reported.

 


Crowding

 

Visitors rated their perception of how crowded the recreation site or area felt to them.  This information is useful when looking at the type of site the visitor was using since someone visiting a designated Wilderness may think 5 people is too many while someone visiting a developed campground may think 200 people is about right.  Table 20 summarizes mean perception of crowding by site type on a scale of 1 to 10 where 1 means hardly anyone was there, and a 10 means the area was perceived as overcrowded. 

 

Table 20.  Perception of crowding by Midewin National Tallgrass Prairie recreation visitors by site type (percent site visits)

 

Crowding Rating

Developed Day Use

Overnight Use

General Forest Area

Wilderness

10  Overcrowded

0.0

0

15.0

0

9

0.0

0

0.0

0

8

0.0

0

0.0

0

7

0.0

0

0.0

0

6

0.0

0

0.0

0

5

0.0

0

30.1

0

4

0.0

0

16.2

0

3

2.9

0

1.4

0

2

45.8

0

2.2

0

1  Hardly anyone there

51.3

0

35.0

0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Other comments from visitors

 

Visitors were asked if there were any accommodations or assistance that the forest could offer that would be helpful to the visitor and anyone in their group to improve their recreation experience.  Responses are summarized in Table 21. 

 

Table 21.  List of comments received from Midewin National Tallgrass Prairie recreation visitors

 

Site Name

What Accommodation could be made

#8- Information Center

Snack shop

#8- Information Center

improve signs; access to more area

#8- Information Center

leave some woodland and edge habitat for wildlife viewing

Gate 10 Interim Trails

picnic tables

Gate 10 Interim Trails

more interpretive signs

Gate 10 Interim Trails

open more area to public

Gate 10 Interim Trails

more access to area, trails

Gate 10 Interim Trails

access to other areas for birding

Guided Interp Activites

improve trail, more access to area

Guided Interp Activites

road signs for parking area; updated and current website