General Information
What is the DOE Worker Safety and Health Standards Response Line?
The DOE Worker Safety and Health Standards Response Line, established
in 1992, is a service that responds to questions from DOE, DOE contractor,
and DOE subcontractor personnel regarding DOE-adopted and -prescribed standards
and directives. These responses may not represent official OSHA policies.
Readers are advised to contact their local authorities for interpretations
of standards.
What are the objectives?
- Identify or clarify a standard or regulation applicable to a specific work situation.
- Provide information on recent changes in standards and directives.
- Identify any unique DOE requirements regarding particular health and/or safety issues.
May I ask anything?
Questions regarding worker safety and health policy will be answered.
Effective Oct. 1, 1996, the Response Line will accept radiation protection
questions. However, official interpretations of Federal Rule 10
CFR 835 "Occupational Worker Protection" cannot be provided by the
Response Line. Such requests should be submitted in writing to DOE's Office
of the General Counsel (GC-52), Washington, DC 20585. Questions concerning
technical clarification or applicability of 10 CFR 835 that are not considered
requests for formal interpretations will be accepted by this line.
Please exhaust your reference material before calling the Response
Line.
Employees with document requests, complaints, and emergency situations
should not call the Line.
How and when will I receive an answer to my question?
Responses are generally simultaneously faxed to the caller and the caller's
Field Office contact. Upon request, they will be mailed.
Precedented inquiries (response is in existing policy documentation)
are generally answered in 3-5 working days. Unprecedented inquiries (response
is not in existing policy documentation) may take as long as 4-8 weeks
because of policy development and review.
How do I contact the Response Line?
The Response Line may be contacted by calling 1-800-292-8061 or faxing
at (301) 903-9976. Voice mail is operative 24 hours a day. You may
also "submit questions" through this Web site.
This page was last updated on January 03, 2007
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