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Resource Center for Addressing and Resolving Poor Performance

Elements of a Part 432 Action

The following chart describes the procedures for taking a Part 432 performance-based action.

Demotion and Removal Based on Unacceptable Performance
Under 5 CFR Part 432

Step 1: Beginning of appraisal period Give employee the performance elements and standards in writing. Establish which elements are critical.
Step 2: Informal steps to improve performance deficiences Provide discussion, counseling, training, etc.
Step 3: Formal opportunity to improve Establish a formal period to show acceptable performance.
Step 4: Notice of proposed action Give employee 30 days advance written notice; only specify instances of unacceptable performance occurring in the past year and relating to the critical elements involved.
Step 5: Employee's answer to proprosal notice Provide a reasonable time to reply; employee has a right to representation.
Step 6: Decision issued Issue decision within 30 days after notice period expires; a higher level official concurs with the decision.
Step 7: Notice of right to appeal Give employee appeal rights information.

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