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Agency for Healthcare Research Quality www.ahrq.gov
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Composite measure: Adults whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them.

Measure Source

Agency for Healthcare Research and Quality (AHRQ), Center for Financing, Access and Cost Trends (CFACT), Medical Expenditure Panel Survey (MEPS).

Tables

166A: Adults whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, United States, 2002,

166B: Adults whose health providers usually listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, United States, 2002,

166C: Adults whose health providers sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, United States, 2002,

by

  • Race
  • Ethnicity
  • Family income
  • Education

Data Source

AHRQ, MEPS.

Denominator

U.S. civilian noninstitutionalized adults age 18 and older who had at least 1 visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room).

Numerator

This measure is also presented in the Patient-Provider Communication section.

U.S. civilian noninstitutionalized adults age 18 and older who had at least 1 visit to a doctor's office or clinic in the previous 12 months (not including visits to an emergency room) who subsequently reported their provider's level of communication on some or all of the four components of the composite measure as always (table 166A), usually (table 166B), or sometimes or never (table 166C).

Comments

Percent estimates are weighted; percent weights are adjusted for non-response based on how many of the questions had a valid response.

Tables report data from the MEPS 2002 Self-Administered Questionnaire (SAQ). See the MEPS entry in the Data Source section of this appendix for more information on the SAQ.

 

AHRQ Advancing Excellence in Health Care