Tools that are available from this page include Plugins, Viewers, Other Tools, and access to the latest version of two Web browsers.

You will leave the NTSB Web site when you click on any link on this page.

When you access a file on NRC's Web site that is followed by one of the Plugin or Viewer icons, you may need to download a tool to view or use the file. Next to each icon in the table is the name and purpose of the tool represented by the icon.

The vendor for each tool allows Web users to download the tool free of charge. Select the name of the tool you wish to download in order to reach the vendor's instruction page. Follow their instructions for downloading.

The links within the table on this page will take you away from the NRC Web site to another Web site. In most cases, you can return to the NRC site by using the back button on your browser's tool bar. If you repeatedly use the NRC page you are exiting, you may want to bookmark the page before you exit.

Viewers and Plugins
	Standard Adobe Acrobat Reader - used to read and print Portable Document Format files (PDF) on all major platforms. Accessible Adobe Reader Download
	Foxit PDF Reader - used to fill in, save, modify, and print Portable Document Format files (PDF) on all major platforms.
	RealOne Player - used to view video and to hear audio files in Windows. Macintosh users, download RealPlayer 8, a previous version, also available from this location.
	Microsoft Office Download Center - used to obtain the viewer for MS Word, MS Powerpoint, or MS Excel. Select which product you wish to download and make sure that you have checked the Converter and View box. Microsoft Office Viewers Download Center - use to download free viewers for all MS products.
	AlternaTIFF Viewer - enables a Netscape or Internet Explorer browser to view a Tagged Image File Format (TIFF) image
Other Tools
	WinZip Archive Utility for Windows - allows for the compression or decompression of files.
Browsers
	Netscape
	Microsoft Internet Explorer

Disability-Related Plugins

• JAWS 9.0, a screen reader for Windows.    Learn more about JAWS here! -
• FreedomScientific downloads, to include:
  • PAC Mate Firmware Updates, Add-on Software, and Third-Party Software  
  • JAWS for Windows Screen Reading Software  
  • MAGic Screen Magnification with Speech Software  
  • OpenBook Scanning & Reading Software   
  • Connect Outloud Web Access Software  
  • FSReader for Desktop and PAC Mate 1.10 Update Software  
  • Notetaker Update, WinDisk and Nemeth Tutorial Software  
  • WYNN Scanning & Reading Literacy Software (Links to Learning Systems Group Web section)   
  • TestTalker Scanning & Reading Literacy Software (Links to Learning Systems Group Web section)   
  • Optacon Documentation   
• Windows-Eyes, a screen reader for Windows.   
• PwWebSpeak, a screen reader for Windows.   
• Lynx, a free text-only web browser for blind users with refreshable Braille displays.   
• Links, a free text-only web browser for visual users with low bandwidth.   
• QuickTac, Duxbury Braille Translator (DBT) and MegaDots free software.   

Disability-Related Tools

The Federal Relay Service (FRS,   ) is a federal government service, which enables federal employees who are deaf, hard-of-hearing, deaf/blind, or have speech disabilities equal communication access. Using FRS, federal employees may conduct official duties. The FRS also allows the general public to conduct business with the federal government and its agencies. Calls are relayed using specially trained Communications Assistants (CA). The CA simply acts as a transparent conduit for the transmittal of information. The FRS is accessible domestically (50 states as well as Puerto Rico, the Virgin Islands, Guam, and the District of Columbia) 24 hours a day, 7 days a week, 365 days a year (including federal holidays). There are no restrictions on the number, length, or type of calls.

All calls are strictly confidential and no records of conversations are maintained. Toll-Free and Toll Access Numbers for Federal Relay are:

• (800) 877-8339 TTY/ASCII
• (877) 877-6280 VCO
• (877) 877-8982 Speech-to-Speech
• (800) 845-6136 Spanish
• (800) 877-0996 FRS Customer Service (Voice/TTY, ASCII and Spanish)
• (866) 377-8642 ((866) FRS-Voice) Voice
• (866) 893-8340 TeleBraille
• From international locations the number is (605) 331-4923.
• Video Relay: http://www.fedvrs.us/      

Disclaimer: The U.S. Government cannot guarantee the accuracy, completeness, reliability, or usefulness of all the information on non-NTSB servers and Web sites that are linked to from the NTSB site. Please see our Accessibility and Linking policies.