Do
You Have a Section 508 Complaint?
The Food and Drug Administration wants to ensure that information
published on the FDA website is accessible to everyone. However
there are some exceptions currently in place. Documents
scanned on the Dockets website are covered
by an Undue Burden. Due to the number of handwritten documents
received it would be a significant difficulty for FDA to make
those documents accessible. In addition, technical documents
that contain formulas and other medical graphs are also covered
under the Undue Burden Exception.
Complaint Procedure
This law establishes a complaint procedure and reporting requirements
that further promote compliance. Section 508 provides that
any individual with a disability may file a complaint alleging
that FDA fails to comply with Section 508 in providing accessible
electronic and information technology. The FDA shall apply
the complaint procedures established to implement Sections
501 & 504
of the Rehabilitation Act for resolving allegations of discrimination
in a federally conducted program or activity. Under Sections
501 & 504,
individuals may also sue an agency in Federal court to correct
an alleged violation.
Employment related complaints should
be forwarded to the Office on Equal Employment Opportunity
(301-827-4838); non-employment related complaints and
other complaints filed by employees, applicants for employment
at the Department, or from members of the public alleging a
failure to comply with Section 508 are forwarded to the HHS
Office of Civil Rights (OCR) for investigation and resolution
(202-619-0403.)
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