| | Quality Lines Qual Saf Health Care. 2004 February; 13(1): 1. doi: 10.1136/qhc.13.1.1-a.PMCID: PMC1758060 Editorials Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills J Car, G Freeman, M Partridge, and A Sheikh Qual Saf Health Care. 2004 February; 13(1): 2–3. doi: 10.1136/qshc.2003.009241.PMCID: PMC1758049 Open disclosure: the only approach to medical error R Lamb Qual Saf Health Care. 2004 February; 13(1): 3–5. doi: 10.1136/qshc.2003.008631.PMCID: PMC1758054 Quality and safety in health care: plus ça change, plus ça ne reste plus la même chose F Moss Qual Saf Health Care. 2004 February; 13(1): 5–6. doi: 10.1136/qhc.13.1.5.PMCID: PMC1758061 A new structure for quality improvement reports F Moss and R Thomson Qual Saf Health Care. 2004 February; 13(1): 6–7. doi: 10.1136/qhc.13.1.6.PMCID: PMC1758065 Commentaries Defining and classifying medical error: lessons for learning K Sutcliffe Qual Saf Health Care. 2004 February; 13(1): 8–9. doi: 10.1136/qshc.2003.008987.PMCID: PMC1758072 Does appropriate prescribing result in safer care? V. Kazandjian Qual Saf Health Care. 2004 February; 13(1): 9–10. doi: 10.1136/qshc.2003.008698.PMCID: PMC1758051 Readmission to hospital: a measure of quality or outcome? A Clarke Qual Saf Health Care. 2004 February; 13(1): 10–11. doi: 10.1136/qshc.2003.008789.PMCID: PMC1758069 Preserving moral quality in research, audit, and quality improvement L Doyal Qual Saf Health Care. 2004 February; 13(1): 11–12. doi: 10.1136/qshc.2003.008680.PMCID: PMC1758050 Iatrogenic illness: a call for decision support tools to reduce unnecessary variation A Morris Qual Saf Health Care. 2004 February; 13(1): 80–81. doi: 10.1136/qshc.2002.003871.PMCID: PMC1758055 Original Articles Defining and classifying medical error: lessons for patient safety reporting systems M Tamuz, E Thomas, and K Franchois Qual Saf Health Care. 2004 February; 13(1): 13–20. doi: 10.1136/qshc.2002.003376.PMCID: PMC1758057 Investigation of systems to prevent diversion of opiate drugs in general practice in the UK R Baker, P Moss, D Upton, and J Pankhania Qual Saf Health Care. 2004 February; 13(1): 21–25. doi: 10.1136/qshc.2002.002485.PMCID: PMC1758056 Data feedback efforts in quality improvement: lessons learned from US hospitals E Bradley, E Holmboe, J Mattera, S Roumanis, M Radford, and H Krumholz Qual Saf Health Care. 2004 February; 13(1): 26–31. doi: 10.1136/qhc.13.1.26.PMCID: PMC1758048 Are diagnosis specific outcome indicators based on administrative data useful in assessing quality of hospital care? I Scott, D Youlden, and M Coory Qual Saf Health Care. 2004 February; 13(1): 32–39. doi: 10.1136/qshc.2002.003996.PMCID: PMC1758063 The use of prescribing indicators to measure the quality of care in psychiatric inpatients C Paton and P Lelliott Qual Saf Health Care. 2004 February; 13(1): 40–45. doi: 10.1136/qshc.2003.006338.PMCID: PMC1758059 Is readmission to hospital an indicator of poor process of care for patients with heart failure? J Luthi, B Burnand, W McClellan, S Pitts, and W Flanders Qual Saf Health Care. 2004 February; 13(1): 46–51. doi: 10.1136/qshc.2003.006999.PMCID: PMC1758058 Quality Improvement Report Introducing criteria based audit into Ugandan maternity units* A Weeks, G Alia, S Ononge, A Mutungi, E Otolorin, and F Mirembe Qual Saf Health Care. 2004 February; 13(1): 52–55. doi: 10.1136/qhc.13.1.52.PMCID: PMC1758074 Organisational Matter Organisational trust: the keystone to patient safety J Firth-Cozens Qual Saf Health Care. 2004 February; 13(1): 56–61. doi: 10.1136/qshc.2003.007971.PMCID: PMC1758064 The next phase of healthcare improvement: what can we learn from social movements? P Bate, G Robert, and H Bevan Qual Saf Health Care. 2004 February; 13(1): 62–66. doi: 10.1136/qshc.2003.006965.PMCID: PMC1758052 Developing Research and Practice When does quality improvement count as research? Human subject protection and theories of knowledge J Lynn Qual Saf Health Care. 2004 February; 13(1): 67–70. doi: 10.1136/qshc.2002.002436.PMCID: PMC1758070 World View Quest for quality care and patient safety: the case of Singapore M Lim Qual Saf Health Care. 2004 February; 13(1): 71–75. doi: 10.1136/qshc.2002.004994.PMCID: PMC1758053 Classic Paper Iatrogenic illness on a general medical service at a university hospital* K Steel, P Gertman, C Crescenzi, and J Anderson Qual Saf Health Care. 2004 February; 13(1): 76–80. doi: 10.1136/qshc.2002.003830.PMCID: PMC1758071 Heroes and Martyrs of Quality and Safety "Cotton Mather, you dog, dam you! I'l inoculate you with this; with a pox to you": smallpox inoculation, Boston, 1721 M Best, D Neuhauser, and L Slavin Qual Saf Health Care. 2004 February; 13(1): 82–83. doi: 10.1136/qshc.2003.008797.PMCID: PMC1758062 Book Reviews Healthcare Performance and Organisational Culture K Sutherland Qual Saf Health Care. 2004 February; 13(1): 84. doi: 10.1136/qhc.13.1.84.PMCID: PMC1758068 Regulating Healthcare: a Prescription for Improvement? S Leatherman and K Sutherland Qual Saf Health Care. 2004 February; 13(1): 84. doi: 10.1136/qhc.13.1.84-a.PMCID: PMC1758066 Electronic Pages Qual Saf Health Care. 2004 February; 13(1): ee1. PMCID: PMC1758067 Qual Saf Health Care. 2004 February; 13(1): ee2. PMCID: PMC1758047 |