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Volume 13(1);  February 2004
The cover of the journal
Quality Lines
Quality lines
Qual Saf Health Care. 2004 February; 13(1): 1. doi: 10.1136/qhc.13.1.1-a.
PMCID: PMC1758060
Editorials
Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills
J Car, G Freeman, M Partridge, and A Sheikh
Qual Saf Health Care. 2004 February; 13(1): 2–3. doi: 10.1136/qshc.2003.009241.
PMCID: PMC1758049
Open disclosure: the only approach to medical error
R Lamb
Qual Saf Health Care. 2004 February; 13(1): 3–5. doi: 10.1136/qshc.2003.008631.
PMCID: PMC1758054
Quality and safety in health care: plus ça change, plus ça ne reste plus la même chose
F Moss
Qual Saf Health Care. 2004 February; 13(1): 5–6. doi: 10.1136/qhc.13.1.5.
PMCID: PMC1758061
A new structure for quality improvement reports
F Moss and R Thomson
Qual Saf Health Care. 2004 February; 13(1): 6–7. doi: 10.1136/qhc.13.1.6.
PMCID: PMC1758065
Commentaries
Defining and classifying medical error: lessons for learning
K Sutcliffe
Qual Saf Health Care. 2004 February; 13(1): 8–9. doi: 10.1136/qshc.2003.008987.
PMCID: PMC1758072
Does appropriate prescribing result in safer care?
V. Kazandjian
Qual Saf Health Care. 2004 February; 13(1): 9–10. doi: 10.1136/qshc.2003.008698.
PMCID: PMC1758051
Readmission to hospital: a measure of quality or outcome?
A Clarke
Qual Saf Health Care. 2004 February; 13(1): 10–11. doi: 10.1136/qshc.2003.008789.
PMCID: PMC1758069
Preserving moral quality in research, audit, and quality improvement
L Doyal
Qual Saf Health Care. 2004 February; 13(1): 11–12. doi: 10.1136/qshc.2003.008680.
PMCID: PMC1758050
Iatrogenic illness: a call for decision support tools to reduce unnecessary variation
A Morris
Qual Saf Health Care. 2004 February; 13(1): 80–81. doi: 10.1136/qshc.2002.003871.
PMCID: PMC1758055
Original Articles
Defining and classifying medical error: lessons for patient safety reporting systems
M Tamuz, E Thomas, and K Franchois
Qual Saf Health Care. 2004 February; 13(1): 13–20. doi: 10.1136/qshc.2002.003376.
PMCID: PMC1758057
Investigation of systems to prevent diversion of opiate drugs in general practice in the UK
R Baker, P Moss, D Upton, and J Pankhania
Qual Saf Health Care. 2004 February; 13(1): 21–25. doi: 10.1136/qshc.2002.002485.
PMCID: PMC1758056
Data feedback efforts in quality improvement: lessons learned from US hospitals
E Bradley, E Holmboe, J Mattera, S Roumanis, M Radford, and H Krumholz
Qual Saf Health Care. 2004 February; 13(1): 26–31. doi: 10.1136/qhc.13.1.26.
PMCID: PMC1758048
Are diagnosis specific outcome indicators based on administrative data useful in assessing quality of hospital care?
I Scott, D Youlden, and M Coory
Qual Saf Health Care. 2004 February; 13(1): 32–39. doi: 10.1136/qshc.2002.003996.
PMCID: PMC1758063
The use of prescribing indicators to measure the quality of care in psychiatric inpatients
C Paton and P Lelliott
Qual Saf Health Care. 2004 February; 13(1): 40–45. doi: 10.1136/qshc.2003.006338.
PMCID: PMC1758059
Is readmission to hospital an indicator of poor process of care for patients with heart failure?
J Luthi, B Burnand, W McClellan, S Pitts, and W Flanders
Qual Saf Health Care. 2004 February; 13(1): 46–51. doi: 10.1136/qshc.2003.006999.
PMCID: PMC1758058
Quality Improvement Report
Introducing criteria based audit into Ugandan maternity units*
A Weeks, G Alia, S Ononge, A Mutungi, E Otolorin, and F Mirembe
Qual Saf Health Care. 2004 February; 13(1): 52–55. doi: 10.1136/qhc.13.1.52.
PMCID: PMC1758074
Organisational Matter
Organisational trust: the keystone to patient safety
J Firth-Cozens
Qual Saf Health Care. 2004 February; 13(1): 56–61. doi: 10.1136/qshc.2003.007971.
PMCID: PMC1758064
The next phase of healthcare improvement: what can we learn from social movements?
P Bate, G Robert, and H Bevan
Qual Saf Health Care. 2004 February; 13(1): 62–66. doi: 10.1136/qshc.2003.006965.
PMCID: PMC1758052
Developing Research and Practice
When does quality improvement count as research? Human subject protection and theories of knowledge
J Lynn
Qual Saf Health Care. 2004 February; 13(1): 67–70. doi: 10.1136/qshc.2002.002436.
PMCID: PMC1758070
World View
Quest for quality care and patient safety: the case of Singapore
M Lim
Qual Saf Health Care. 2004 February; 13(1): 71–75. doi: 10.1136/qshc.2002.004994.
PMCID: PMC1758053
Classic Paper
Iatrogenic illness on a general medical service at a university hospital*
K Steel, P Gertman, C Crescenzi, and J Anderson
Qual Saf Health Care. 2004 February; 13(1): 76–80. doi: 10.1136/qshc.2002.003830.
PMCID: PMC1758071
Heroes and Martyrs of Quality and Safety
"Cotton Mather, you dog, dam you! I'l inoculate you with this; with a pox to you": smallpox inoculation, Boston, 1721
M Best, D Neuhauser, and L Slavin
Qual Saf Health Care. 2004 February; 13(1): 82–83. doi: 10.1136/qshc.2003.008797.
PMCID: PMC1758062
Book Reviews
Healthcare Performance and Organisational Culture
K Sutherland
Qual Saf Health Care. 2004 February; 13(1): 84. doi: 10.1136/qhc.13.1.84.
PMCID: PMC1758068
Regulating Healthcare: a Prescription for Improvement?
S Leatherman and K Sutherland
Qual Saf Health Care. 2004 February; 13(1): 84. doi: 10.1136/qhc.13.1.84-a.
PMCID: PMC1758066
Electronic Pages
Author index for 2003
Qual Saf Health Care. 2004 February; 13(1): ee1.
PMCID: PMC1758067
Subject index for 2003
Qual Saf Health Care. 2004 February; 13(1): ee2.
PMCID: PMC1758047
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