| | Editorials Understanding and learning from organisational failure K Walshe PMCID: PMC1743677 Learning from tragedies: clinical lessons from the Climbié report H Marcovitch PMCID: PMC1743683 The future for primary care: increased choice for patients R Evans, A Edwards, and G Elwyn PMCID: PMC1743686 Commentaries Quality indicators for mental health in primary care: how far have we got? D Sharp PMCID: PMC1743693 A call for internet pharmacies to comply with quality standards C Anderson PMCID: PMC1743698 Clinicians' and patients' roles in patient involvement N Britten PMCID: PMC1743701 Original Articles Surfing, self-medicating and safety: buying non-prescription and complementary medicines via the internet T Bessell, J Anderson, C Silagy, L Sansom, and J Hiller PMCID: PMC1743681 Shared decision making: developing the OPTION scale for measuring patient involvement G Elwyn, A Edwards, M Wensing, K Hood, C Atwell, and R Grol PMCID: PMC1743691 Quality indicators for primary care mental health services T Shield, S Campbell, A Rogers, A Worrall, C Chew-Graham, and L Gask PMCID: PMC1743692 Clinical practice guidelines in dentistry: opinions of dental practitioners on their contribution to the quality of dental care W J M van der Sanden, D Mettes, A Plasschaert, H van't, R Grol, and E Verdonschot PMCID: PMC1743694 eLetters: The culture of safety: results of an organization-wide survey in 15 California hospitals S Singer, D Gaba, J Geppert, A Sinaiko, S Howard, and K Park PMCID: PMC1743680 Accreditation of general practices: challenges and lessons S Buetow and J Wellingham PMCID: PMC1743687 Human Factors Engineering Human factors engineering design demonstrations can enlighten your RCA team J Gosbee and T Anderson PMCID: PMC1743682 Quality Improvement Research Using routine comparative data to assess the quality of health care: understanding and avoiding common pitfalls A Powell, H Davies, and R Thomson PMCID: PMC1743685 Cost and Quality Quality or financing: what drives design of the health care system? V McLoughlin and S Leatherman PMCID: PMC1743679 Classic Papers A look into the nature and causes of human errors in the intensive care unit* Y Donchin, D Gopher, M Olin, Y Badihi, M Biesky, C Sprung, R Pizov, and S Cotev PMCID: PMC1743697 COMMENTARY P Jensen and P Barach PMCID: PMC1743688 Effectiveness Bulletin Improving the detection and management of depression in primary care S Gilbody, P Whitty, J Grimshaw, and R Thomas PMCID: PMC1743696 JournalScan Towards a more responsive health system? T Smith PMCID: PMC1743689 Letter to the Editor Glue ear surgery R Milne and A Hill PMCID: PMC1743700 Book Reviews Using Research in Primary Care — A Work Book for Health Professionals W Jones PMCID: PMC1743699 Health Services Research: Avoiding the Pitfalls T Sheldon PMCID: PMC1743678 Action Points Qual Saf Health Care. 2003 April; 12(2): 160. doi: 10.1136/qhc.12.2.160.PMCID: PMC1743695 Journal Matter Original table of contents page |
