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                                                           1
          1                      UNITED STATES OF AMERICA
          2                    NUCLEAR REGULATORY COMMISSION
          3                                 ***
          4                 ALL EMPLOYEES MEETING ON "THE GREEN"
          5                   PLAZA AREA BETWEEN BUILDINGS AT
          6                             WHITE FLINT
          7                                 ***
          8                           PUBLIC MEETING
          9
         10
         11                             Nuclear Regulatory Commission
         12                             White Flint North
         13                             Rockville, Maryland
         14                             Thursday, September 3, 1998
         15
         16              The Commission met in open session, pursuant to
         17    notice, at 10:34 a.m., Shirley A. Jackson, Chairman,
         18    presiding.
         19
         20    COMMISSIONERS PRESENT:
         21              SHIRLEY A. JACKSON, Chairman of the Commission
         22              NILS J. DIAZ, Commissioner
         23              EDWARD McGAFFIGAN, JR., Commissioner
         24
         25
                                                                       2
          1                        P R O C E E D I N G S
          2                                                    [10:34 a.m.]
          3              MRS. NORRY:  I would like to welcome everyone to
          4    this all-hands meeting with Chairman Jackson, Commissioner
          5    Diaz, Commissioner McGaffigan.
          6              We have the region offices and the Technical
          7    Training Center from Chattanooga on video, which is a first. 
          8    We also have all the resident sites on audio and the people
          9    from all those places will be able to ask questions, as will
         10    the people here in the tent.
         11              We have a number of questions that were submitted
         12    in advance in response to our request to do so.  We are
         13    going to try to deal with as many of those as we can today,
         14    but we recognize there will also be questions that will
         15    occur to you during the presentation.  You know where the
         16    microphones are.  You can see them.  One over there, one
         17    there, and one there.  So come forward and ask your
         18    questions.  We will try to balance the questions that we got
         19    in advance and those which you may want to ask this morning.
         20              I would just like to say that, as last year, we do
         21    not intend this particular meeting to address personnel
         22    policies, personnel practices or working conditions.  For
         23    that purpose, we will be having a partnership meeting where
         24    management officials and union officials will be in some
         25    very large gathering which will be open to all employees to
                                                                       3
          1    ask those kinds of questions.  Those which you have already
          2    submitted in advance will be made a part of that meeting,
          3    plus any others you want to ask.
          4              I would like to also point out that NTEU officials
          5    are seated down there in whatever row that is.  Can you
          6    raise your hands?
          7              [Show of hands.]
          8              MRS. NORRY:  The meeting I just referred to where
          9    we will address partnership issues will be in October
         10    sometime.
         11              I would like to introduce Sue Smith and James Heck
         12    who will be reading the questions and forwarding those that
         13    we get from the regions.
         14              With that, I would like to introduce Chairman
         15    Jackson.
         16              CHAIRMAN JACKSON:  Thank you, Mrs. Norry.
         17              Before we begin, I was wondering if perhaps we
         18    could try to do without the ground level fans.  They seem to
         19    be providing a bit too much background noise.  So if someone
         20    could take care of that, we would appreciate it.
         21              Good morning.  With me today are NRC Commissioners
         22    Nils Diaz and Edward McGaffigan, Jr.  On behalf of my
         23    Commission colleagues and myself, let me welcome all of you
         24    to this special meeting of the Commission with the NRC
         25    staff.  I extend that welcome both to those of you who are
                                                                       4
          1    assembled here in the tent at headquarters and also to
          2    groups of employees connected by videoconference and by
          3    telephone from the regions.
          4              These all employees meetings have become an annual
          5    tradition at the NRC since 1991.  They are intended to
          6    stimulate and to facilitate direct communication between the
          7    Commission and individual members of the staff on
          8    mission-related policies and initiatives; to clarify the
          9    Commission's agenda; to engender a shared vision; and to
         10    motivate the staff in pursuit of that vision.
         11              This year, as you know, the Commission actually
         12    moved the date of this meeting forward because we especially
         13    wanted to solicit your input during this time of transition.
         14              I suppose some of you may be thinking that we have
         15    been in a time of transition for several years, and that in
         16    fact would be an accurate thought, but the pace certainly
         17    has accelerated in a number of areas in recent months.
         18              I would like to thank all of you at the outset on
         19    behalf of the Commission for the high degree of
         20    professionalism, the hard work and the dedication that all
         21    of you have exhibited.
         22              As you know, the NRC has been the subject of a
         23    number of recent external reviews from our congressional
         24    appropriations and authorization committees, the General
         25    Accounting Office, and other stakeholders.
                                                                       5
          1              In fact, on July 17 the Commission invited a
          2    number of its stakeholders, including some of our harshest
          3    critics, to engage in a round table discussion that was open
          4    to the NRC staff, the press and the public.
          5              On July 30 the Commission testified in a hearing
          6    before the Senate Committee on Environment and Public Works
          7    Subcommittee on Clean Air, Wetlands, Private Property, and
          8    Nuclear Safety.
          9              These interactions have provided the Commission
         10    with beneficial insights.  Although the recent feedback has
         11    provided a valuable range of perspectives on the strengths
         12    and weaknesses of NRC regulatory policies and programs,
         13    these general topics also have been the focus of various
         14    Commission and staff efforts and initiatives for sometime.
         15              Some of the particular areas of focus include
         16    providing a more rapid transition to a risk-informed and,
         17    where appropriate, performance-based regulatory framework.
         18              Reexamining our reactor oversight processes,
         19    including inspection, enforcement and performance
         20    assessment, to ensure a proper safety focus, to enhance the
         21    objectivity and defensibility of our methods, and to
         22    eliminate unnecessary licensee burden.
         23              Ensuring that some of our frequently used
         24    processes such as generic communications and confirmatory
         25    action letters are subject to proper controls.
                                                                       6
          1              Streamlining our licensing and adjudicatory
          2    processes.
          3              Ensuring the overall effectiveness of our
          4    organization, management and self-assessment capabilities,
          5    including a reevaluation of staffing and resource needs.
          6              In addition, a consistent thread that has run
          7    through various critiques is the need for us to be clear
          8    with our definitions and standards.
          9              Now I'm sure that many of you have read various
         10    trade press articles or have heard discussions that have led
         11    you naturally to ask, what does it all mean?  Where are we
         12    headed as an agency?  Let me make several points in this
         13    regard.
         14              First, we should remember that change can be good,
         15    and the Commission believes in this instance that change is
         16    good.  Many of you may remember that when I spoke to you at
         17    an all employees meeting back in 1996 I shared a vision
         18    which included the need for NRC to position for change.
         19              In fact, the NRC was in the process of active
         20    change when some of these external reviews began, including
         21    Commission initiatives such as the revisions of 10 CFR
         22    50.59, the integrated review of reactor performance
         23    assessment processes, the revisions to 10 CFR Part 35 and
         24    Part 70, and the new registration program for generally
         25    licensed devices, as well as the changes to our agency-wide
                                                                       7
          1    planning and budget framework.
          2              These and many other initiatives had been in
          3    various states of gestation before the recent focus on the
          4    NRC, but they have not come to fruition.  The recent
          5    external interests and focus have proven then to be useful
          6    in highlighting areas in which we need to accelerate change,
          7    as well as in revealing new areas that need additional
          8    attention.  These changes will have an effect on the entire
          9    agency and will not be limited just to the reactor oversight
         10    program areas.
         11              Although the short-term focus is predominantly in
         12    the reactor programs, it is important -- very important --
         13    that we all understand that we will be assessing and
         14    changing how we do business throughout the NRC.
         15              Today I would like to focus your thoughts briefly
         16    on the importance of what I have called holding the center.
         17              Let me emphasize at the outset that holding the
         18    center does not -- I repeat -- does not mean adopting a
         19    defensive posture or clinging to the past.  What it does
         20    mean is not losing sight of our primary health and safety
         21    mission while enhancing our effectiveness by changing.  It
         22    means continuing to stay focused on that mission as we make
         23    the transition from a traditional deterministic approach to
         24    a more risk-informed and performance-based approach to
         25    regulation.
                                                                       8
          1              So how do we go about achieving change in a
          2    responsible manner?  I've discussed this with agency senior
          3    managers, and today I offer some strategies for your
          4    consideration which are drawn in part from a presentation
          5    made to the Commission by the Office of Research last month. 
          6    What was presented seemed to indicate that the presenters
          7    "got it," at least as articulated at the meeting.
          8              So what are these strategies?
          9              First, we need to be sure that we have articulated
         10    clearly and correctly our vision, our goals, and our
         11    requirements.
         12              We must use risk-informed thinking and techniques
         13    throughout the agency as a means of ensuring a proper safety
         14    focus.
         15              We must encourage a team concept within and among
         16    offices, which means avoiding a stovepipe mentality,
         17    because, after all, we are one NRC with one mission.
         18              We must encourage agency-wide thinking that places
         19    greater value on being proactive and being anticipatory, on
         20    being outcomes or results oriented, on being timely and on
         21    being cost effective.
         22              We should use process mapping, which in its
         23    simplest form simply means thinking about how we do things
         24    and the best way to do them, as a tool to establish
         25    efficient functional relationships and to eliminate
                                                                       9
          1    duplication of effort.
          2              We should build on our current strengths, which
          3    primarily means our people but also our programs and
          4    processes.
          5              And we need, the Commission needs, both management
          6    and staff buy-in, and that in fact is why we are here today
          7    and that is why we have moved this meeting forward.
          8              In addition to these overall higher level
          9    strategies, we also should be using a series of what I have
         10    referred to as implementing strategies.  Let me give you
         11    some examples.
         12              We should be developing reasonable thresholds for
         13    decision-making in areas of potential and high risk or
         14    safety significance.  Reasonable thresholds.
         15              We should be conducting continual self-assessment
         16    and soliciting feedback from those we regulate and other
         17    stakeholders.
         18              We should be assessing -- and this is a hard one
         19    -- whether our requirements achieve their intended purpose.
         20              And here's another hard one.  We should be
         21    sunsetting activities when they are no longer relevant for
         22    regulatory purposes.
         23              These are examples of strategies for achieving
         24    change in a manner that ensures that we are holding the
         25    center, that is, identifying and preserving our core or
                                                                      10
          1    baseline requirements as we change to be more effective in
          2    accomplishing our fundamental mission.
          3              Let us take our reactor oversight processes as an
          4    example.  As I have discussed with NRC senior management, we
          5    should ask and answer a series of questions.
          6              (1) Within a risk-informed framework, what is the
          7    minimal level of inspection or assessment or licensing
          8    oversight that will continue to give us confidence that
          9    licensed facilities are being operated and maintained in a
         10    safe manner?
         11              (2) What processes and methods must we establish
         12    to achieve a risk-informed baseline as effectively and
         13    efficiently as possible?
         14              (3) What core competencies and resources must we
         15    have to implement those processes?
         16              (4) What measures are needed that will tell us
         17    when we have succeeded?
         18              (5) How can all of this be achieved in the most
         19    timely and most cost-effective manner possible.
         20              It is important that we establish this framework
         21    expediently and reasonably.  To repeat, our objective is to
         22    be more effective in accomplishing our public health and
         23    safety mission.  This is not to say anybody has done
         24    anything wrong, and that's the natural tendency,
         25    particularly when there is a lot of outside focus.  Nobody
                                                                      11
          1    has done anything wrong.  Our objective is to be more
          2    effective in accomplishing our public health and safety
          3    mission by being risk informed, by being performance based,
          4    that is, results oriented, and by being cost effective.
          5              If we truly move to a program with these
          6    characteristics, appropriate burden reduction in fact will
          7    occur, both for ourselves, but particularly for those we
          8    regulate, because being risk informed means that there will
          9    be burden reduction in areas of low risk just as it may
         10    entail an increased focus in areas we previously may have
         11    underemphasized.  In the end, we will impose no more but no
         12    less than what is required.
         13              Before I close, I would like to offer all of you a
         14    few watchwords of which to be mindful as we continue to
         15    improve.  I call them the three C's.  They are confidence,
         16    courage and conviction.
         17              We need to be confident that our new inspection,
         18    assessment and enforcement programs provide objective
         19    criteria and consistent methodologies for providing
         20    reasonable assurance of public health and safety, and that
         21    they accomplish what they are designed to accomplish.  We
         22    can achieve this, as I've said, through being risk informed,
         23    by obtaining input from all of our stakeholders, and by
         24    rigorously challenging the expected outcomes and potential
         25    weaknesses of all of the options that we consider.
                                                                      12
          1              We need to have the courage and the discipline to
          2    implement fully and consistently our new programs as they
          3    are developed and formally adopted.  We need to build an
          4    assessment function into each of the programs and processes
          5    to allow early self-identification of performance results
          6    that are not consistent with effective public health and
          7    safety regulation.  We need to self-initiate course
          8    corrections to our programs based on self-assessment before
          9    our various stakeholders feel compelled to attempt to force
         10    a change on us with the attendant potential for
         11    overreaction.
         12              As the NRC, as the foremost nuclear regulatory
         13    body in the world, we should be leading change in response,
         14    yes, to a changing external environment, and because we have
         15    new tools and approaches to allow us to better define safety
         16    and to implement our programs in new ways.
         17              We need to have the conviction and the objective
         18    evidence to argue the merits of our programs and policies
         19    when challenged.  We will be much more effective at
         20    resisting the pendulum effect and therefore in maintaining
         21    regulatory stability if we are willing to change ourselves,
         22    and in changing, to defend the soundness and the
         23    effectiveness of our programs as they evolve.
         24              I believe I can speak for my colleagues when I say
         25    that the Commission encourages the staff to communicate
                                                                      13
          1    directly with us when you have concerns.  The Commission's
          2    open door policy is always there.  I would encourage you to
          3    use that avenue if you have a public health and safety issue
          4    to which you feel NRC management or the agency as a whole is
          5    not properly responding.  But more broadly, as we are making
          6    these changes in our various programs, we are open to your
          7    suggestions for improvement.
          8              In closing, I would like to disabuse you of the
          9    view that some may have that we are jumping off the bridge
         10    in reaction to criticism from the Congress or from other
         11    stakeholders.  We are doing what we need to do.  We are
         12    finishing what we started.
         13              The changes we make will be made because they are
         14    the right things to do, all predicated on safety first and
         15    foremost, but we will be better and smarter in how we carry
         16    out our mission.  In fact, we should be excited and
         17    energized -- I really am -- in our belief that these changes
         18    will allow us to have an even better safety focus, to be
         19    clearer in our expectations for our licensees and for
         20    ourselves, to reduce burden where appropriate, to be
         21    responsive to all of our stakeholders in a responsible way.
         22              In its criticism the Congress has provided us with
         23    a platform to accelerate our movement in a direction we know
         24    we must go, a direction we ourselves already had decided we
         25    needed to go.
                                                                      14
          1              We talk a lot about risk, and I've sprinkled it
          2    throughout my remarks.  And about risk assessment.  But
          3    there is a different kind of risk we must assume.  Let me
          4    ask you, drawing on the watchwords, to keep in mind the
          5    following thought about risk.  This comes from a member of
          6    my staff in fact.
          7              You cannot discover new oceans unless you are
          8    willing to lose sight of the shore, but you do have to have
          9    a compass.  So please, stay focused on safety, have
         10    confidence, continue to work hard, remain committed,
         11    maintain your conviction, and above all, have the courage to
         12    change, to help us as we move NRC into the next century.
         13              This concludes my preliminary remarks, but before
         14    taking questions, I would like to ask my Commission
         15    colleagues to share their thoughts and insights with us,
         16    especially in those areas that they feel very strongly
         17    about.  I would like to begin with my colleague Commissioner
         18    Nils Diaz, and then he will be followed by Commissioner
         19    Edward McGaffigan.
         20              COMMISSIONER DIAZ:  Thank you, Chairman Jackson,
         21    and good morning everyone.  The only reason I can speak
         22    right now is because I decided to take a risk-informed
         23    action and not read the paper I was given this morning on
         24    the things I cannot talk about, because if I would have read
         25    it, I would be mute at the present time.  So I decided not
                                                                      15
          1    to read it.
          2              Let me become serious and tell you that I agree
          3    with the directions that are implied and said by Chairman
          4    Jackson's speech.  I think this is a very important turning
          5    point in the agency.  Chairman Jackson has elaborated on a
          6    series of very definite issues, and I agree with the
          7    direction that she has pressed.
          8              I think before I make a few points I will take a
          9    little your side and look at what is happening.  I know that
         10    we had a lot of external reviews.  Those come in small
         11    periods of time.  They are intense.
         12              The actual majority of the work is in the internal
         13    reviews that have been going on.  I realize that those have
         14    caused stress and they create work and the Commission is
         15    conscious of all the efforts that have been going on and how
         16    much the staff has been doing in these internal reviews
         17    besides the imposition of external reviews which, as I said,
         18    sometimes are small in time and tend to disappear.
         19              I have a few phrases that I tried to compose a few
         20    moments ago.  They go very simple, like this.
         21              In reality, the only thing that we have to fear as
         22    an agency is the fear to change, because if we really look
         23    at it in a risk-informed fashion -- and I am very much for
         24    proceeding to a risk-informed regulatory process -- I think
         25    we can reach the conclusion that the only real large risk to
                                                                      16
          1    this agency right now is not to change.  The change is as
          2    necessary as any other aspect of our mission, that we are in
          3    conditions that allow change to happen; that we have the
          4    know-how; that we have the tools, as Chairman Jackson said,
          5    and that change has to occur.  It has to be meaningful, and
          6    in many cases it has to be rapid, especially in those areas
          7    where we know how to do it.
          8              I realize that risk information has not permeated
          9    this agency throughout.  I am asking you to relax and accept
         10    it and take this step forward.  Take a drink of
         11    risk-informed regulation and let it go to work in your
         12    system.  You never know.  You might enjoy it.
         13              [Laughter.]
         14              COMMISSIONER DIAZ:  We have the expertise to
         15    change.  It is here; it is available; it is functional; it
         16    has to be put in motion.  No matter how much we say here, we
         17    cannot do it.  You are the ones that have to do it.  So we
         18    look to you, to the leadership in your own workplace,
         19    whether you are a manager or not, to embrace the fact that
         20    change is good and you may even like it.
         21              I was looking at some of the things that we use as
         22    phrases.  We always hammer our licensees with the fact that
         23    they have to have a questioning attitude.  I always get a
         24    little iffy about what questioning attitude means.
         25              I don't think there is any doubt that the staff
                                                                      17
          1    has a questioning attitude, and perhaps the Commission
          2    suffers from the same illness or the same strength, whatever
          3    it is.  But there is something beyond that attitude that has
          4    to coexist with it, and that is the attitude of solving
          5    issues.
          6              So it is not only to have the ability to question,
          7    the ability to reason, the ability to make sure that we are
          8    in this envelope of safety that we call adequate protection,
          9    but to get into an attitude of solving things.  This is
         10    sometimes where we question our ability to really rapidly
         11    move into solutions.  I think what we are saying is that we
         12    are capable of doing that.  The Commission is firmly behind
         13    these changes, and we stand ready to work with you to make
         14    them happen.
         15              Thank you.
         16              COMMISSIONER McGAFFIGAN:  I was sketching some
         17    remarks because I thought the Chairman was going to ask me
         18    to particularly focus on the congressional oversight
         19    committee.  So I scribbled some notes here.  I will start
         20    there and then I will make a couple other points.
         21              The first point I will make is that the attention
         22    from the Congress is not going to go away.  This agency has
         23    not had an authorization bill in 15 years.  I'll be
         24    surprised if we don't have an authorization bill next year.
         25              Sometimes in the Congress, even though there are
                                                                      18
          1    535 members up there, one member can make an enormous
          2    difference.  Senator Domenici pretty much all on his own has
          3    put us in the spotlight.  He is renowned as a tenacious
          4    member of Congress, and his chief staffers Alex Flint and
          5    Dave Gwaltney are wonderful, capable people who are going to
          6    keep asking us hard questions in the coming years.
          7              More importantly, our authorizing committees are
          8    going to ask us more questions in the future.  I think that
          9    is an opportunity.  I think it's an opportunity to fix a
         10    bunch of things in statute.  Because we don't get
         11    authorization bills passed, we never think proactively in
         12    terms of, gosh, we've got this statute that is causing us
         13    all sorts of problems.  Why can't we get it fixed?
         14              One statute that comes to mind is antitrust
         15    reviews.  The Commission is united that we should get out of
         16    the antitrust review business, and that is part of the
         17    President's proposal on electric industry restructuring.
         18              We have, for better or for worse, been involved in
         19    Superfund legislation and high-level waste legislation.
         20              The Congress will challenge us in the new year as
         21    to whether sections 189 and 193 of the Atomic Energy Act
         22    need to be changed with regard to the flexibility of our
         23    hearing process and allow us to adopt more legislative style
         24    hearings rather than the adjudicatory hearings that have
         25    been the norm in this agency.
                                                                      19
          1              The foreign ownership issues that come up that
          2    perhaps should not have to come up.
          3              There is a whole host of issues.
          4              11(e)(2) byproduct material.  The adverb
          5    "primarily."  Congress beats us about the head and shoulders
          6    at times as we struggle with what the word "primarily" in
          7    that definition of 11(e)(2) byproduct material means.  It
          8    would be nice at times -- and this has come up at Commission
          9    meetings -- if the Congress would give us some
         10    clarification.  We have been reluctant to ask for the
         11    clarification because there has been no real mechanism, no
         12    authorization bill to get it passed.
         13              In the new Congress we are going to have new
         14    members.  There are several retirements in key
         15    subcommittees.  Mr. McDade is retiring, on our
         16    appropriations committee on the House side.  Mr. Schaefer is
         17    retiring on the subcommittee that oversees us on the House
         18    side.  Mr. Bumpers on the Energy Committee.  Although that
         19    is not a primary committee of jurisdiction, it's a committee
         20    that is very interested in our work.  There could be further
         21    changes as a result of the election that is coming up
         22    because several members who are important to us may well
         23    face tough reelection campaigns.
         24              The main point I want to give you with regard to
         25    the Congress is it's going to continue to ask us questions;
                                                                      20
          1    it's going to continue to listen to other stakeholders, be
          2    they the Nuclear Energy Institute, individual licensees, the
          3    Union of Concerned Scientists, public citizen, whoever, and
          4    we are going to have to be much more proactive and
          5    interactive than probably has been the norm in the agency
          6    over time.
          7              Commenting more broadly, a couple of years ago
          8    when I first sat up here one of the points that I made was
          9    that, having been here two months, I sensed the difference
         10    in the time constants of this agency and the time constants
         11    of the industry and the external world.
         12              The old model was you could have ponderous
         13    utilities dealing with ponderous state utility commissions
         14    and a ponderous NRC and everyone was happy, because if we
         15    took forever, they could pass on all the costs anyway.  I
         16    did not think that was a viable way to interact going
         17    forward.
         18              At the moment there is a lot of emphasis on
         19    timeliness, and I think the emphasis on timeliness in NRC
         20    actions is going to only increase as an industry gets into a
         21    competitive mode where time is money for them.  So we are
         22    going to have pressure to make decisions so that we don't
         23    burn licensee money, and to get on with decisions.
         24              We are creating at the moment extraordinary
         25    processes in various areas.  In license renewal we have an
                                                                      21
          1    extraordinary process.  I don't think anybody would call it
          2    ordinary with Chris Grimes and Frank Miraglia and Sam
          3    Collins providing a lot of oversight.
          4              In dry cask storage, in order to get some of the
          5    dual purpose canisters past rulemaking and certified, we are
          6    creating extraordinary processes.
          7              In AP600, which we are about to wrap up, at least
          8    over the last year there was an extraordinary process.
          9              On improved standard tech spec conversions there
         10    has been a lot of focus over the last year.
         11              Yesterday at the Commission meeting we heard of an
         12    extraordinary process being put in place to deal with
         13    risk-informed licensing actions.
         14              I think the challenge as we go forward is to make
         15    the extraordinary the ordinary and to embed it into our
         16    processes in a way that is honorable.  I honestly think we
         17    can make these decisions.  This is based on my own
         18    experience in government for 20-odd years.
         19              You can make these decisions promptly and well,
         20    and the extra time working the asymptotes, a term that I've
         21    adopted -- it wasn't my original term; I used the term
         22    "working the nth order terms of the equation" -- but working
         23    the asymptotes doesn't really get you that much at times. 
         24    It just gets you a bunch of questions as to why we are being
         25    delaying and overly conservative.
                                                                      22
          1              We have to go forward.  We have to change.  That
          2    has been the theme this morning.  We had some of the changes
          3    under way.  We had recognized some of it, and I think we
          4    have more change to do.
          5              We have a very good document from the staff that I
          6    believe was distributed last week that outlines what the
          7    senior staff's initial thoughts are with regard to the
          8    immediate challenges before us.  I guess I will conclude by
          9    saying I hope some of you have read it.  You've certainly
         10    seen the stakeholder meeting and the congressional hearing
         11    transcript.  We look forward to your comments on whether we
         12    are on the right track in all of these short-term and longer
         13    term actions that we are about.
         14              CHAIRMAN JACKSON:  We stand ready to address any
         15    and all questions within the parameters that Mrs. Norry has
         16    outlined.  I think what we would like to do is to try to
         17    interleave the questions that were submitted ahead of time
         18    with spontaneous questions from those of you present here in
         19    the tent as well as by our various technological hookups.
         20              We are ready for the first question.
         21              QUESTION:  This is a comment I submit to the
         22    Commission.  One of the challenges facing us is whether we
         23    as an agency can do our job with less resources.  I believe
         24    we can do a good job, perhaps even better job with less
         25    resources if we fundamentally change the work processes at
                                                                      23
          1    this agency.
          2              It is widely recognized by the staff that work
          3    products take a long time to get out in this agency.  In
          4    1994 several of my colleagues and myself felt encouraged by
          5    the pronouncements made by the Administration for
          6    streamlining work processes at agencies and empowering
          7    frontline workers.  Several of us provided suggestions in
          8    the 1994 reorganization to adopt these changes.
          9              Little changed then or has changed at the NRC
         10    since that time.  So I look at this initiative as another
         11    that will come and go by, and after all is done, not much
         12    will have changed for me.
         13              I suggest to the Commission that this time it
         14    should really look at fundamentally changing the work
         15    processes at this agency.  This will require going beyond
         16    meeting mandatory constraints such as the staff to
         17    supervisor ratio.  It will mean determining and addressing
         18    the obstacles to getting work done efficiently at the agency
         19    and how one can boost the morale and responsibilities of
         20    frontline workers with the goal of increasing the efficiency
         21    of the agency.
         22              Thank you for your attention.
         23              CHAIRMAN JACKSON:  Thank you.  That was a comment
         24    and not a question, but I will make a few comments to that.
         25              The issue of empowering people is always an
                                                                      24
          1    interesting one.  I think that the ponderousness of
          2    processes in a regulatory agency always relate to being a
          3    regulator, and people are risk averse.  As I said in my
          4    opening remarks, we need to be braver about thinking through
          5    and implementing new strategies for accomplishing what we
          6    do, and I have in fact challenged the EC to address this
          7    issue.
          8              Commissioner McGaffigan talked about the
          9    extraordinary efforts that have been created in a number of
         10    specific initiative areas and that what he would like to see
         11    is for the extraordinary to become the ordinary.
         12              I talked about process mapping.  That has
         13    different meanings to different people, but in the simplest
         14    terms it means thinking about the best way to organize work,
         15    to empower people, to have people as the point of contact,
         16    but to hold them accountable.  That is something that we are
         17    very focused on.  To what degree we will satisfy some of
         18    your historical frustrations is hard to predict, but we are
         19    certainly very committed to trying to address that kind of
         20    issue.
         21              Is there another question, please?
         22              MR. STEIN:  Yes, Chairman, Commissioners.  My name
         23    is Mike Stein.  I'm with NTEU; also the Office of
         24    Enforcement.  Change is important.  All organizations
         25    change, continually change.  It's vital.  It's a matter of
                                                                      25
          1    life.  Organisms change was well.  What I didn't hear from
          2    you, though -- I heard rapid change.  I didn't hear you mean
          3    change.  What I mean by that is change can be an avalanche. 
          4    It can wipe out EEO.  It can destroy careers.  It's
          5    imperative that in any change the human aspect of the change
          6    needs to be taken into account.  My question is, how are you
          7    going to be addressing the human factors to the change that
          8    you are contemplating?
          9              CHAIRMAN JACKSON:  As you know, I'm not going to
         10    talk about specific work conditions and that kind of thing. 
         11    I think the human part of all of this is the heart of what
         12    we are about.  You've heard me talk about the fact that when
         13    we change, we have to change in a responsible manner, and
         14    changing in a responsible manner of course relative to our
         15    mission means staying focused on safety.
         16              Changing in a responsible manner also means being
         17    mindful of the fact that the agency is not just bricks and
         18    mortar; it is in fact people.  We are well aware of that.
         19              Nonetheless, there are any number of decisions
         20    that we are going to have to make that will require people
         21    to let go of some of their old shibboleths about exactly how
         22    things can and should be done, but in terms of our core
         23    values, I certainly intend, and I believe the Commission
         24    intends, for the agency to hold to those, but holding to
         25    core values cannot be an excuse to maintain the status quo.
                                                                      26
          1              COMMISSIONER McGAFFIGAN:  I just might add that
          2    the employees of this agency really are blessed with the
          3    senior career people at the top.  Joe Callan and Pat Norry
          4    and Paul Bird and folks like that are always bringing the
          5    human dimension to the Commission's attention.
          6              I think it's fair to say, because it's public
          7    information, the Commission itself, recognizing that change
          8    is not going to be easy and that careers may well be
          9    disrupted and there will be reorganizations and that sort of
         10    thing, we did ask for buyout authority as part of the appeal
         11    to the appropriations committee last month.  So we are going
         12    to try to be as fair to the people of the agency as we go
         13    about this change as is possible within the federal family. 
         14    Your leadership constantly brings the human dimension to our
         15    attention.
         16              COMMISSIONER DIAZ:  I would like to add that we
         17    are conscious of that human dimension, that we do consider
         18    it.  Bringing it up is a good thing because it reminds us
         19    that there are particular differences between the staff and
         20    different needs.  We are trying to get attune to the
         21    different needs.  We believe that, like everybody has said,
         22    it is the people in here who are our engine.  It is the care
         23    that we keep in maintaining that engine that will actually
         24    allow us to make the changes we will need to make.
         25              CHAIRMAN JACKSON:  Thank you.
                                                                      27
          1              Next question.
          2              QUESTION:  I have a question that was submitted in
          3    advance.  Many staff members are concerned about the
          4    apparent inability of the Commissioners to work together
          5    effectively.  Please address this concern as candidly as
          6    possible.
          7              CHAIRMAN JACKSON:  Thank you.  I'm actually glad
          8    that question came up because I think it gives us a chance
          9    to clear the air on a number of issues.
         10              Let me preface what I have to say with the
         11    following.  You know when the NRC was first created, and
         12    even before then the AEC, a fundamental value that has been
         13    held and a reason that we are always looking to have the
         14    full Commission is that a Commission format is important in
         15    the business we are in.
         16              Why is that Commission format important?  It's
         17    important because of the opportunity to have a diversity of
         18    opinion come to bear on the issues that the agency has to
         19    address.  So you cannot then say that diversity of opinion
         20    is important and then expect when you bring together a group
         21    of talented -- I'll speak for them --committed and focused
         22    individuals that you have mental clones.  So yes, the
         23    Commission and the Commissioners will disagree on any number
         24    of things, but in the end we are a Commission, and we do
         25    resolve our differences.
                                                                      28
          1              I'm sure all of you can't wait, and most people
          2    can't, this being Washington, for the Monday morning papers,
          3    particularly the trade press.  I'm not going to speak to you
          4    relative to what I feel is the veracity or lack thereof of
          5    what is in there, but in the end the important thing is that
          6    I think all of us operate in good will, and we can have
          7    disagreements.  However difficult they are, I think all of
          8    us are committed to working together and in point of fact, I
          9    think our record in terms of the important programs of this
         10    agency is outstanding, particularly in terms of a Commission
         11    that is united in terms of where this agency fundamentally
         12    needs to go.
         13              I think my Commissioner colleagues should speak
         14    for themselves in this regard.  I'm quite satisfied with the
         15    way we operate, but diversity of opinion is what makes us
         16    strong.
         17              COMMISSIONER DIAZ:  It is a very good question.  I
         18    know people keep coming around and asking about it.  Let me
         19    just say that there is no doubt that we have had serious
         20    difficulties in the past two years to address some issues
         21    and to reach some conclusions.  For my part, I am a forward
         22    looking person.  I think that we have made significant
         23    progress in establishing how we work together as a
         24    Commission.
         25              That doesn't mean that we are not going to
                                                                      29
          1    disagree, but the key issue is that in the direction in
          2    which we are going, in the major issues, in how we address
          3    the work, the processes, the staff, the human dimension, we
          4    have a collegial decision that has been reached in most of
          5    those issues, which we all support.
          6              If you start going back and looking at things, you
          7    can go on forever.  It serves no purpose.  We had
          8    differences of opinion.  I admit that we had differences of
          9    opinion.  I think the point is that on the important issues
         10    we are now converging and converging rapidly, and that is in
         11    the best interest of the agency, and I believe we are all
         12    committed to continue to do that.
         13              COMMISSIONER McGAFFIGAN:  I might just turn the
         14    question almost on its head.  I think part of working
         15    together effectively is to disagree occasionally.  Obviously
         16    the staff has some pretty roaring debates that are
         17    oftentimes invisible to us.  I understand on the integrated
         18    review assessment process, IRAP, there were some pretty
         19    roaring debates, and it turned out the Commission repeated
         20    those debates, but I don't think it's fair for you all to
         21    say you can debate and we can't.
         22              I also agree with Commissioner Diaz.  What is
         23    going to get written up in Inside NRC, Nucleonics Week, et
         24    cetera, are the two-one votes; the three-zero votes get
         25    short play towards the end of it.
                                                                      30
          1              There is a remarkable amount of stuff that we have
          2    been united on, very important things:  the Superfund
          3    legislation, the need in decommissioning to get rid of dual
          4    regulation, Part 35 rulemaking, high-level waste
          5    legislation, license renewal.  There is a whole host of very
          6    important issues that we agree on.  There is the occasional
          7    shutdown rule vote -- I think that one was two-two -- where
          8    the Commission doesn't come to agreement, but that is the
          9    nature of a commission.
         10              I am totally used to having debates because I come
         11    out of the Congress.  Occasionally the Armed Services
         12    Committee reports the defense bill 20 to nothing, but more
         13    typically it reports the defense bill 11 to 9.  Most of the
         14    issues are 20 to nothing, but the SDI program or the
         15    Comprehensive Test Ban Treaty or fundamental issues
         16    sometimes have to be fought out.
         17              I think part of being an effective Commission and
         18    working effectively together is to debate the issues just as
         19    the staff debates the issues.  Out of that will come a
         20    better process.
         21              CHAIRMAN JACKSON:  One last comment from me.  Let
         22    me give you some insight into how I am.  From time to time I
         23    get calls from reporters, but they don't call me so much,
         24    because I'm not focusing on what the count is and where the
         25    fissures are, because in the end we have a collegial
                                                                      31
          1    decision-making process.  My analogy is to the Supreme
          2    Court.  The Supreme Court can make a ruling that is nine to
          3    zero, seven to two, or five to four, but in the end that
          4    decision is the law of the land.
          5              So I'm clear, and I have a responsibility as
          6    Chairman to see that the staff carries out Commission
          7    policy, whatever that is.  That is true whether I'm on the
          8    three side of a three-two vote or the two side or a
          9    three-two vote, because I believe in the process, and the
         10    process, as the Commissioners have said, works.
         11              In the end, we in the end influence each others
         12    points of view anyway even if the votes are allegedly
         13    three-two, two-one, and so the product that you get really
         14    is from a collegial decision-making process, and I am
         15    committed to seeing to it that the agency carries out the
         16    staff's policy.  I think you should be proud of the
         17    Commission and proud of yourselves.  What we need to do, as
         18    Commissioner Diaz has said, is to look forward and not spend
         19    time looking back, because we certainly are looking forward.
         20              We are ready for the next question.
         21              QUESTION:  A couple of years ago, Chairman
         22    Jackson, when we were having a different budget problem, you
         23    said that, well, you would look at what Congress gave us and
         24    go on and prioritize our programs and everything and tell
         25    them, this is what we can do with what you gave us, and if
                                                                      32
          1    you want us to do all these other things, you need to
          2    provide us further resources.  I wanted to know if this was
          3    still your attitude, those of you on the Commission, or
          4    whether things have changed.
          5              Thank you.
          6              CHAIRMAN JACKSON:  My point of view is this.  The
          7    point of prioritizing is to be clear on what we think is
          8    core.  At the same time, if we become better -- and we are
          9    becoming better both at how we organize our work as well as
         10    in how we plan -- then we find that honestly there are some
         11    things that can go off of the plate.
         12              It is also true that we have to have a certain
         13    baseline funding in order to carry out our jobs, and the
         14    Commission is committed to fighting to ensure that we have
         15    the resources that we need.  But that is a separate
         16    statement than the issue of whether we can in fact
         17    streamline what we do, be more cost effective in how we do
         18    things, that we can make use of the investment in certain
         19    tools that are under development, such as ADAMS or STARFIRE,
         20    as well as process improvements that others have in fact
         21    spoken to, to be smarter in how we do things.
         22              Fundamentally, being risk informed from the point
         23    of view of the thrust of our regulatory programs allows us
         24    to prioritize in a way where we don't lose sight of what is
         25    fundamental, and that is what we are here to do and to
                                                                      33
          1    preserve and to fight for.  But that is different than
          2    saying that the way that we have done things in the past or
          3    the status quo is what has to happen.
          4              My last comment is that in the end -- and
          5    Commissioner McGaffigan has spoken to this -- we have to be
          6    realistic about what the situation is that our licensees
          7    face as well as the situation that we face in terms of
          8    expectations of us from the Congress.  We are operating in a
          9    multivariable situation.  One optimizes, and that is
         10    precisely what we are doing.
         11              Commissioner Diaz.
         12              COMMISSIONER DIAZ:  Eventually what we want to do
         13    is increase the credibility of not only our processes but
         14    our budget in a manner that when the interaction takes place
         15    with Congress, if it does, there will not be significant
         16    gaps.  That is part of what is happening right now.  We are
         17    increasing the credibility and efficiency of our processes
         18    so that significant gaps in the way that we actually work
         19    are not large.
         20              COMMISSIONER McGAFFIGAN:  I have very little to
         21    add.  It's a good question.  We are clearly going to end up
         22    in the coming year with about $17 million less than we
         23    requested.  We are going to absorb the pay raise, as all
         24    agencies are.  Hopefully it's going to be 3.6 rather than
         25    3.1 percent.  Hopefully for you; it won't affect us.  But
                                                                      34
          1    that will mean another $1 million that has to be absorbed.
          2              We are going to end up doing less.  Some of the
          3    areas we are going to end up doing less in is inspection. 
          4    We are going to do less inspecting next year than we have
          5    this year.  We are probably going to devote less resources
          6    to assessment next year than we did this year.  We now think
          7    that can be done and it makes sense, and the senior managers
          8    are telling us it can be done.
          9              There are some places we are going to do more.  We
         10    are going to probably ask you to process more licensing
         11    actions next year than you did this year.
         12              As I said earlier, we are going to ask the Spent
         13    Fuel Projects Office to get more done in the way of getting
         14    dual purpose canisters across the finish line.
         15              One thing we had better darn well do is keep to
         16    the 585 day schedule for the Oconee and Calvert Cliffs
         17    reviews for the SER and the EIS.  That is an historically
         18    difficult thing for this agency to do.
         19              We have successes.  The AP600.  We are there in
         20    getting AP600 across the finish line.  That took an
         21    extraordinary effort of the staff, and we appreciate that.
         22              I think we can get what we need done with the
         23    resources we are going to be provided next year, but it is
         24    going to be tough, and there are some things that we are not
         25    going to get to.  We agonize at times over those in a budget
                                                                      35
          1    process that maybe is invisible to many of you, but we do
          2    try to do the right thing in allocating the resources that
          3    we have remaining to meet the priorities that we see.
          4              CHAIRMAN JACKSON:  Let me make a couple more
          5    comments.  I'm going to be straightforward with you.  I
          6    think it is very important so that there is the least
          7    confusion as possible.
          8              You hear us talk about what to some people may
          9    sound like buzzwords, being risk informed.  At the same
         10    time, we've pressed very hard and I've worked many hours
         11    with the senior managers on putting into place a new
         12    infrastructure for planning and budgeting and measuring the
         13    results of what we do, and to try to be outcomes oriented. 
         14    When you have your day-to-day job doing technical reviews or
         15    licensing actions or inspecting or typing manuscripts,
         16    whatever your job is, this sounds like so much poppycock.
         17              Commissioner McGaffigan ran through a list of
         18    things, and that is part of the tasking memo that I sent to
         19    the staff and the response from Mr. Callan.  There are any
         20    number of specific things that we are going to do and do
         21    within an accelerated time frame, giving more emphasis to
         22    certain things and less emphasis to others.
         23              But in the end, I feel that the greatest thing I
         24    can do for NRC is to ensure that the right legacy is left
         25    behind, and that legacy has to do with having the right
                                                                      36
          1    people in place, the right managers for doing the various
          2    critical elements of our mission, that we have the right
          3    staff, that people are oriented the right way.
          4              A big part of that is to have the right kinds of
          5    tools and ways of doing things that allow us to deal with
          6    whatever we have to deal with, to deal with contingencies as
          7    they arise, to deal with emergent issues or activities as
          8    they arise, to adjust to budget vicissitudes as they arise,
          9    because all of these things are part of the reality of life. 
         10    They are part of the reality of life whatever sector of the
         11    economy one works in, and increasingly it has become part of
         12    the reality of life here.
         13              If we are going to be able to respond, to make
         14    adjustments to deal with contingencies that arise, we have
         15    to be clear on what is core, what is fundamental.  That is
         16    why we are talking about becoming more risk informed.  And
         17    we have to make adjustments as they come, because if we
         18    don't, then we tend to get overwhelmed and we are not able
         19    to make whatever justifications we need to make for what we
         20    do.
         21              Early on, when I was first here at NRC as Chairman
         22    the first budget that I had to deal with was not a budget
         23    that I had anything to do with putting together, and the
         24    Congress came along with a $52 million cut in our budget,
         25    heavily because we had a certain amount of carryover money
                                                                      37
          1    that was just hanging out there as kind of an obvious
          2    target.
          3              So there was this discussion of writing a reclame
          4    letter, which is the way you write back and say to the
          5    appropriators, oh no, please don't cut this money.
          6              I would say, well, where is the line in the sand? 
          7    Where is the health and safety line in the sand such that I
          8    know and I can say credibly that if we go below this we
          9    can't do our jobs?
         10              I will tell you honestly there was too much
         11    squirming around in the seats when I would ask that
         12    question.  So what we have been doing relentlessly since
         13    that time is establishing what that credible line in the
         14    sand is both from the point of view of what is core to our
         15    mission and what is core to our ability to carry out that
         16    mission, because that is the way you go forward.  I will
         17    stand up and take whatever bullets I have to take with or
         18    without a flak vest to defend that.  But we have to be clear
         19    on what that core is and what it takes to carry it out.
         20              That also allows us to be clear on what the cost
         21    of new investments are to allow us to either deal with
         22    specific initiatives or fundamental investments, to allow us
         23    to do our jobs in a smarter, more efficient, more focused
         24    way.  And I will fight equally for that, but it requires a
         25    knowledge and a confidence that we are clear about what is
                                                                      38
          1    fundamental, about what it takes to do what is fundamental,
          2    and that we are clear about what the resources are that are
          3    required.  That is where we are.
          4              Is there another question?
          5              QUESTION:  Chairman Jackson, while it is
          6    commendable that the Commission is seeking staff
          7    participation on these subjects, the all-hands meeting does
          8    not really provide a forum that is conducive to getting
          9    input from the staff.  Perhaps after listening to these
         10    presentations by the Commissioners an e-mail address could
         11    be created where the staff could provide their input on
         12    topics germane to the discussion.
         13              CHAIRMAN JACKSON:  You heard me in my remarks
         14    indicate that the Commission is open to hearing from the
         15    staff both if you have concerns relative to safety issues a
         16    la the open door policy or if you have suggestions to make
         17    to us.  I think we are all reachable through the normal
         18    e-mail process, but if not, we can look into ensuring that
         19    that avenue exists.
         20              At the same time, as some of you may know because
         21    you may have met with me, I've been having Chairman/staff
         22    dialogues in order to have more face-to-face meetings with
         23    smaller groups of employees in order to hear directly from
         24    you, and my intent in fact is to accelerate and to try to
         25    pack more of those into what admittedly is an already packed
                                                                      39
          1    schedule.
          2              Beyond that, the senior managers following this
          3    meeting -- and it's not again a special mechanism; it's
          4    beginning that way -- I've asked them to inculcate this as
          5    part of their everyday way of doing business, but they on
          6    their own have developed a communications plan to in fact go
          7    out and talk with and hear from NRC staff beginning with the
          8    senior managers talking to the managers who report to and
          9    work with them, and so on.
         10              Beyond that, Mr. Callan tells me that his style in
         11    fact is one where he prefers to be able to walk around and
         12    deal more directly with all of the employees.  His intent is
         13    to do that, and I think we at the Commission are going to
         14    have to exercise some discipline to free up more of his time
         15    so that he can do that.
         16              I think we will be sure that the communication
         17    channels exist for the direct communications with the
         18    Commission.  As I say, I intend to accelerate the
         19    Chairman/staff dialogues, because we do want to hear from
         20    you in terms of recommendations.  They will be fed back into
         21    the process; we will consider all of those suggestions.
         22              If there are thousands, you may not hear direct
         23    responses, but we will be considering whatever
         24    recommendations and suggestions people have to offer, and
         25    they will inform our own thinking as well in terms of our
                                                                      40
          1    decision-making, as well as providing an opportunity to give
          2    direction to the staff.
          3              COMMISSIONER McGAFFIGAN:  I just might point out
          4    that we recognized in the Chairman's original announcement
          5    of this meeting that this is not the ideal forum for many
          6    folks.  If there any suggestions that any of you have as to
          7    how to get a process working other than our e-mail
          8    addresses, which are, as the Chairman said, widely known, or
          9    coming to our offices, I would be open to it.  I think the
         10    whole Commission would be open to any useful suggestion.
         11              I think debate within the staff is good.  The one
         12    frustration Commissioners sometimes have -- I think this
         13    includes the Chairman -- is we don't have a lot of
         14    visibility into that roaring debate that sometimes occurs
         15    within the staff.
         16              All staff recommendations do not have to be
         17    consensus staff recommendations.  I think the Commission as
         18    a whole complimented NMSS on a paper recently with regard to
         19    cleanup standards for uranium recovery facilities, uranium
         20    in situ facilities, because there was a staffer who laid out
         21    a different perspective.  We ended up not agreeing with him,
         22    but he did bring to the fore a bunch of points that were
         23    very valuable with regard to the way some of these models
         24    can be manipulated to bring about the result you want.
         25              One thing I would urge is that if there are
                                                                      41
          1    minority views on the staff, let's hear them.  Occasionally
          2    the Commission may agree with the minority and not with the
          3    majority.  We've done that already on occasion.
          4              CHAIRMAN JACKSON:  More questions.
          5              QUESTION:  Chairman Jackson, could you address why
          6    the agency needs ADAMS and STARFIRE?
          7              CHAIRMAN JACKSON:  ADAMS and STARFIRE are two
          8    examples of what I call fundamental infrastructure
          9    investments that the agency needs to make in order to be
         10    able to work smarter, work in a more cost-effective way, and
         11    to work faster.
         12              STARFIRE provides us with an opportunity to have
         13    an agency-wide resource management system that can save us
         14    time, that allows for consistency in terms of how budgeting
         15    is done.
         16              You may not know that part of our budget process
         17    is done by hand essentially, and in this day and time there
         18    is no excuse for that.  It allows us to integrate personnel
         19    as well as financial data, and it's going to be a
         20    fundamental tool in our ability to carry out and refine the
         21    planning framework that has been under development,
         22    including the development and use of operating plans.
         23              ADAMS in a certain sense should almost speak for
         24    itself.  We are a very paper-intensive agency.  Sitting at
         25    the Commission, one can see the effect of that.  There is
                                                                      42
          1    one document we get and then one may ask for some
          2    information that essentially overlaps with or contains much
          3    of what we got before and is yet another new document.  So
          4    this allows an ability to have full text retrieval
          5    capabilities, electronic storage, to allow individual and
          6    group development of documents, et cetera.
          7              It's a fundamental enabling infrastructural
          8    investment.  It will allow us to do better recordkeeping, et
          9    cetera, and it should allow for more consistency in terms of
         10    what databases we operate from, what information everybody
         11    has, so that we are all literally reading from the same
         12    page.  An electronic page in this instance, but we are all
         13    reading from the same page.
         14              That is the virtue.  It is the fundamental
         15    architecture for this agency in terms of how it handles
         16    documents.
         17              COMMISSIONER McGAFFIGAN:  I might also add that I
         18    think this agency in STARFIRE and ADAMS is at the forefront
         19    of trying to use commercial, off-the-shelf technology. 
         20    That's a fancy word, but that means we are really just
         21    trying to take stuff that is already being used successfully
         22    elsewhere, including in the private sector or similar
         23    models, and build it into our processes.  We are trying to
         24    keep abreast of these fundamental infrastructural
         25    information technologies.  Although we are not pushing the
                                                                      43
          1    state of the art, we are trying to buy commercial,
          2    off-the-shelf systems that will help us function.
          3              CHAIRMAN JACKSON:  Another critical virtue built
          4    into all of this is the fact that as part of our process,
          5    the CPIC process, for how this kind of architecture is
          6    developed and the technology is deployed is in fact a
          7    built-in requirement that forces us to examine our
          8    processes, that is, how we do things, and to optimize those
          9    and to be clear about what the requirements are for the use
         10    of new systems up front.
         11              That again is part of all of where we want to go
         12    in terms of sharpening how we go about doing our business
         13    and being more efficient.  It is not just the technology
         14    itself, but it is the whole way that it is developed and
         15    deployed, and we hope that over time that will in fact have
         16    a beneficial effect in terms of overall thinking.
         17              I talked about process mapping as part of my
         18    remarks about thinking about how we do things and think of
         19    the best ways to accomplish the task.  That has many
         20    tentacles, but a fundamental one is one having to do with
         21    how the work is organized, and that all plays into all of
         22    this.
         23              Yes.
         24              QUESTION:  Madam Chairman, members of the
         25    Commission, could you comment briefly on what we may need to
                                                                      44
          1    do to develop further skills in the analytical field and
          2    further empirical information as a basis for effective
          3    risk-informed regulation?
          4              CHAIRMAN JACKSON:  Could you repeat the question. 
          5    I didn't hear the first part of it.
          6              QUESTION:  Whether we need to develop further
          7    analytical skills and empirical information as a basis for
          8    effective risk-informed regulation.
          9              CHAIRMAN JACKSON:  The answer is yes.  I'm going
         10    to let my colleague Dr. Diaz speak to some of this and then
         11    I'll make a few remarks.
         12              COMMISSIONER DIAZ:  It is obvious that we are in a
         13    technical agency that has developed a series of skills in
         14    many areas.  Even those skills are now being reanalyzed.  We
         15    have realized that in thermal hydraulics we actually need to
         16    do things differently.  The fact that we are a technical
         17    agency requires skills grading all the time.
         18              I think what your question refers to is, can we
         19    culturally address the issue of risk information as a part
         20    of our technical know-how?  I think we are doing some things
         21    in that respect, training, and so forth.  I'm not convinced
         22    that we are doing enough, but what I think the Commission
         23    has been saying is we need to get the feedback from that
         24    area; we need to see how we need to effect better training.
         25              I am a firm believer that we need to become much
                                                                      45
          1    more cognizant, which is a Navy word, for becoming
          2    technically risk informed.  There is a difference between
          3    just having a policy of risk informed and being technically
          4    risk informed.  We need to have a core of substantially
          5    risk-informed technicians that can practice not only the
          6    PRA, but the application of risk information.
          7              COMMISSIONER McGAFFIGAN:  We just had a briefing
          8    yesterday in the Commission about the PRA implementation
          9    plan.  Obviously many people are getting some exposure to
         10    PRA and how it may affect their lives.  Probabilistic risk
         11    assessment.
         12              We also are developing empirical information. 
         13    AEOD has several outstanding recent studies that are going
         14    to help us on the path to risk informing some of our
         15    processes, bringing real analytical data into our processes.
         16              The answer is yes, we are doing it.  There
         17    probably is more we could do, and we are open to
         18    suggestions.
         19              COMMISSIONER DIAZ:  Something just occurred to me. 
         20    It is something that many of you will be able to relate to. 
         21    This decision of being risk informed is not too different
         22    from the decision that a reactor operator has to make some
         23    time on going critical.  People think that criticality is
         24    something that happens.  The reality is that we don't want
         25    criticality to happen just because it happens.  We want
                                                                      46
          1    criticality to be achieved by a conscious, determined
          2    programmatic decision.
          3              You would be surprised that when a decision is
          4    made we are very little time at criticality.  We always pass
          5    by it and go supercritical, which maybe is what we want to
          6    increase power, or we might try to go critical and still
          7    remain subcritical.
          8              Becoming risk informed is not too different. 
          9    There has to be a decision made that we are going to do
         10    that.  We are going to sometimes go supercritical; sometimes
         11    we are going to go subcritical.  The bottom line is that it
         12    has to be a programmed conscious decision to become risk
         13    informed, and that implies that we have to have the skills
         14    to be able to do it.
         15              CHAIRMAN JACKSON:  My basic overall answer to the
         16    question is that the first thing that has to happen, which I
         17    think both Commissioners have spoken to, is there has to be
         18    essentially a culture change, a change in mind-set about
         19    being risk informed.  We have to recognize that there are
         20    various risk assessment methodologies that exist in variable
         21    degrees of sophistication and development, but they do exist
         22    to allow us to quantify risk or to evaluate relative risk
         23    associated with various activities and various aspects of
         24    activities that we license and regulate that allow us to
         25    aggregate risk.  In short, allow us to organize our thinking
                                                                      47
          1    about where the greatest risks are, how significant they are
          2    from the point of view of public health and safety.
          3              Having understood that, we then have to put more
          4    effort and thought into how to use such methodologies, both
          5    the quantitative as well as qualitative ones, and how to
          6    incorporate them and use them to migrate our regulatory
          7    framework.  That takes training, but it takes a conscious
          8    decision to make use of them and to deploy them in our
          9    regulatory framework.
         10              I would just make a last comment, and that is,
         11    being risk informed does not just mean being PRA informed. 
         12    It has different subtleties as well as some differences in
         13    methodology, depending upon what aspect of our regulatory
         14    framework we are talking about.
         15              It could be as simple as being organized in how we
         16    go through and think about risk, and it doesn't mean
         17    necessarily doing a sophisticated PRA calculation but just
         18    being very structured and organized in going through the
         19    issue of looking at relative risk and where the risk is
         20    greatest.
         21              COMMISSIONER DIAZ:  In case I missed the bottom
         22    line of the question, I believe the Commission realizes that
         23    we have to make an investment in personnel in becoming more
         24    risk informed.  I think that is obvious.
         25              CHAIRMAN JACKSON:  Exactly.
                                                                      48
          1              Is there another question?
          2              QUESTION:  This question deals with the supervisor
          3    to employee ratio.  Why not reduce the number of management
          4    instead of the number of direct staff to get the workforce
          5    to the one to eight supervisor to employee ratio?
          6              As recommended in the Tim Martin study for
          7    Congress, the deputy directors and other positions could be
          8    eliminated, and this would allow more inspectors and other
          9    workers to keep their jobs.  The branch chiefs would fill in
         10    for the directors when they are not available.  This would
         11    also result in the ability to keep more level 15 positions,
         12    which are becoming rarer, and better ability of lower grades
         13    to move up the ranks.  Although this idea is painful to the
         14    SES personnel who will make the decisions, it follows more
         15    closely with the initiatives implemented by industry and
         16    cutting edge government agencies who are trying to empower
         17    employees and streamline work processes.
         18              CHAIRMAN JACKSON:  Would you read the first part
         19    of your question again?
         20              QUESTION:  Don't shoot the messenger, please.
         21              [Laughter.]
         22              QUESTION:  Why not reduce the number of management
         23    instead of the number of direct staff to get the workforce
         24    to the one to eight supervisor to employee ratio?
         25              CHAIRMAN JACKSON:  That's right.  That's what
                                                                      49
          1    we're doing.  Thank you.
          2              QUESTION:  Thank you.
          3              [Laughter.]
          4              CHAIRMAN JACKSON:  Is there another question?
          5              From the regions, hello out there.
          6              QUESTION:  This is a question from Region III. 
          7    The following was printed in a newspaper last week:
          8              Hutchison Island, Florida.  NRC officials said at
          9    a meeting last week with Florida Power and Light officials
         10    that the agency is ending its systematic assessment of
         11    licensee performance program at the direction of Congress. 
         12    The occasion was a meeting to discuss the latest SALP report
         13    which gave the St. Lucie plant ratings of superior in two
         14    areas and good in the other two rated.
         15              Question:  Is SALP ending?  When will it end?
         16              CHAIRMAN JACKSON:  The situation is the following. 
         17    As part of the response to the tasking memo a recommendation
         18    has been made that we temporarily suspend SALP, both from
         19    the point of view or a prioritization of various activities
         20    and initiatives and the efforts it takes, and the Commission
         21    is considering that.
         22              More broadly, what happens to SALP is going to be
         23    derived from what comes out of the review of the reactor
         24    assessment process, because in the end that will determine
         25    what our regulatory program is going to be and how we are
                                                                      50
          1    going to do reactor oversight.
          2              All I am really saying is any decision in terms of
          3    a permanent cessation of SALP is going to rest with what the
          4    ultimate recommendations are and the Commission decision
          5    relative to what the fundamental reactor oversight program
          6    is going to look like.
          7              QUESTION:  A question from Region IV.  Please
          8    provide any insight on the status of nominations of a full
          9    Commission.
         10              CHAIRMAN JACKSON:  As you know, Greta Dicus,
         11    former Commissioner at the moment, has been nominated by the
         12    President to serve another term on the Commission.  At the
         13    same time, the Republican leadership in the Congress and the
         14    White House are working through a possible nominee or
         15    nominees to the Commission and vetting such candidates. 
         16    When that is done, the expectation is that the two
         17    nominations will come through together.
         18              QUESTION:  This is tough question for Commissioner
         19    McGaffigan, so I would like to remain anonymous.
         20              [Laughter.]
         21              QUESTION:  In your recent testimony to Congress,
         22    Commissioner, you stated what makes this agency strong is
         23    the openness.  The Commission recently directed the staff to
         24    proceed with rulemaking on potassium iodine.  In that SRM
         25    the Commission also directed the staff to issue for public
                                                                      51
          1    comment its technical assessment of the use of KI, which was
          2    included in the Commission package.  The staff followed the
          3    direction given in the SRM to the letter.  Two weeks ago you
          4    were quoted in Inside NRC to have said that that technical
          5    report should be withdrawn.  This came as a surprise to the
          6    staff.
          7              Would the Commissioner care to comment on this
          8    change to your position not reflected in the SRM and whether
          9    the Commissioner has confidence in the staff to pursue
         10    clarification directly with the staff rather than through
         11    less direct but "open" means such as Inside NRC?
         12              COMMISSIONER McGAFFIGAN:  I'll address that very
         13    directly.  I think it is fair to say that the staff did what
         14    the Commission told it to do.  Would I vote to do that
         15    today, having read that paper, which I had not done?  No.
         16              The paper, as one staffer who came to my office
         17    under the open door policy pointed out to me, was not
         18    drafted to be supportive of the policy that the Commission
         19    decided on at the end of June.  I did not focus at the end
         20    of June.
         21              We have this tendency around here.  I hereby
         22    announce that I will not ask my colleagues in June of 2000
         23    when my term is scheduled to end to rush a bunch of votes. 
         24    We tend to do that around here, and we regret it.  When
         25    Commissioner Rogers left we made a couple mistakes which we
                                                                      52
          1    fixed.
          2              I regard the June 26th SRM as a mistake with
          3    regard to the publishing of that report, which I will admit
          4    I had not read; if you have read all of our votes, the full
          5    voting record, a mistake with regard to the one sentence in
          6    there describing what we wanted done in the way of fixing
          7    the Federal Register notice.  I am hoping to vote today to
          8    give you what I think the Federal Register notice should
          9    read like, and it is consistent with my vote, with
         10    Commissioner Dicus' vote, Commissioner Diaz', and the
         11    Chairman's.
         12              I think in that case what I said to the person who
         13    came to my office is if there is a disconnect between the
         14    votes and the SRM, there has got to be some mechanism where
         15    you come back to us and say, do you really mean this?  I
         16    don't know what that mechanism is.
         17              SRMs have lives around here and it's appropriate;
         18    it's the Commission mechanism for talking with you; but I
         19    have SRMs from 1980s and 1990s at times thrown at me when I
         20    advocate, well, why can't we have a more open dialogue with
         21    stakeholders on pre-decisional papers, and clearly the
         22    Commission in the past -- AP600 is a good example Frank
         23    Miraglia pointed out to me -- has said on the new advanced
         24    reactors don't come to us at every milestone and don't
         25    share.  Commissions in the past give a bunch of guidance.
                                                                      53
          1              The specific answer to your question on KI.  I was
          2    asked a direct question by a reporter.  I tend to answer
          3    direct questions.  Because of other things the last couple
          4    weeks, budget and other papers that I've had to vote on, I
          5    have not finished my KI vote, but the vote will say that the
          6    Federal Register notice that was submitted to us in July,
          7    consistent with the letter or the SRM, needs more work and
          8    that that paper, which I believe is flawed in many respects
          9    and we should have recognized it was not consistent with the
         10    policy position that we were taking, should be withdrawn.
         11              I'm sorry that you heard about it through Inside
         12    NRC.  I had had some conversations with some of the staff
         13    prior to the Inside NRC.  So for a few folks it wasn't news,
         14    but I guess for many it was.
         15              CHAIRMAN JACKSON:  I thank you for your
         16    willingness to ask such questions as well as the earlier one
         17    about Commission dynamics.  I think it's important to clear
         18    the air.
         19              Are there any other questions?
         20              QUESTION:  Chairman, Commissioners, we've had a
         21    lot of discussion today and on previous occasions about risk
         22    information and trying to factor that into our decisions. 
         23    The one thing that is apparent in our focus on this risk
         24    information is we may not be taking all risks into account
         25    in our focus on this topic.  We tend to focus on safety and
                                                                      54
          1    health issues, but there are other risks that are pertinent
          2    to our decision-making.  These are risks associated with
          3    public acceptance, public reaction, and politics.
          4              In the decommissioning arena, where we have an
          5    arena that is very high public visibility, very motivated
          6    citizens in the vicinities of those facilities, if we were
          7    to strictly look at safety and health risk, we could
          8    probably say the vast bulk of decommissioning regulations
          9    should not be addressed, but when you look at the adverse
         10    reaction and motivative reactions by the news media,
         11    concerned citizens, the state and local governing officials,
         12    the risk that we take into consideration in that arena goes
         13    beyond just safety and health risk, and I suspect that is
         14    probably true in other arenas as well.  So when we move into
         15    this area, I would recommend that we take that into
         16    consideration as well.
         17              CHAIRMAN JACKSON:  I thank you for that comment. 
         18    I would make two comments relative to decommissioning.
         19              Of course everything is relative, but I believe
         20    the Commission took a bold step when it issued the license
         21    termination rule.  While some might feel it's still not
         22    sufficiently risk informed in the way that you describe,
         23    nonetheless it is one that in the Commission's considered
         24    judgment moves us in a direction we need to go.
         25              At the same time, the very fact that you have a
                                                                      55
          1    Commission and the way our government operates says that we
          2    don't operate in a vacuum, and so a Commission by definition
          3    is going to take and weigh all of the various quantitative
          4    inputs as well as qualitative inputs and make a judgment
          5    that rests in the law, that rests on the scientific and
          6    engineering basis that we have, but it will in the end be
          7    making a public policy decision.  So by definition we do
          8    that because we are a public health and safety agency, but
          9    we do make a public policy decision.
         10              At any given time any decision some may feel does
         11    not go far enough in terms of adequate protection, and there
         12    will be others who believe that a decision goes too far. 
         13    The Commission will always make the best judgment it can
         14    resting on the database that it has and move forward on that
         15    basis, but it is a public policy decision.
         16              Commissioner Diaz.
         17              COMMISSIONER DIAZ:  Thank you for the question.  I
         18    am very concerned with the fact that sometimes we just look
         19    at the technicality of an issue.  There is risk to the
         20    public in not only our decisions, processes, announcements,
         21    and I do believe that we have to become more conscious of
         22    those processes, take them into consideration and actually
         23    address the risk to the public from whatever announcement,
         24    whatever policy, whatever decisions we do, and that should
         25    be a normal process in this agency.  At the highest possible
                                                                      56
          1    level we should be responsible for how we address risk in
          2    everything we do.
          3              CHAIRMAN JACKSON:  If we get it right in terms of
          4    how we do risk assessment and our ability to discuss
          5    relative risk, it affords us the opportunity to communicate
          6    more clearly just that, the relative risk.  I think we do
          7    need to be clearer in how we do that, but at any given time,
          8    as I say, we are making what are essentially public policy
          9    decisions.
         10              COMMISSIONER McGAFFIGAN:  I just might add that
         11    I'm not sure decommissioning is the best area to cite.  I am
         12    proud of the structure of regulations we have in place for
         13    decommissioning, the 25 millirem, all pathway standard, the
         14    allowances for restricted release with up to 100 millirem
         15    provided that the average member of the critical group still
         16    gets less than 25 millirem, et cetera.  We have a good,
         17    sound framework for making decommissioning decisions.
         18              I would strongly suggest that if there is any
         19    political element to this you leave the politics to the
         20    political appointees and that you try to make judgments
         21    based on public health and safety.  And we are.  In Moab and
         22    other places we are criticized.  It is not the end of the
         23    world for a decision of this agency endorsed by the
         24    Commission to be overturned in the Congress.  I know all of
         25    you think that it probably is, but it is not the end of the
                                                                      57
          1    world.
          2              If Congress chooses to spend $100 million to do
          3    something that we don't think is required for public health
          4    and safety and we respectfully say that to them and they
          5    decide something else, okay.  They are our bosses, and we
          6    will then do it.
          7              I would strongly urge you to live within the
          8    framework of the decommissioning rules that we have in
          9    place, that I'm proud of, and I think thus far we are doing
         10    exactly that.
         11              I think I saw something in the paper the other
         12    day.  I wish I remembered the woman's name.  She's from New
         13    Mexico.  She is the President's nominee to be the
         14    Commissioner of the Food and Drug Administration.
         15              CHAIRMAN JACKSON:  Dr. Henney.
         16              COMMISSIONER McGAFFIGAN:  She was quoted by
         17    somebody, an admirer, talking about an advisory group
         18    meeting when she was the deputy commissioner a few years
         19    back, basically telling a bunch of scientists who were
         20    worried about the politics of whatever issue they were about
         21    to make advice to the FDA on.  She basically said to them,
         22    calm down, leave the politics to us; you try to tell us what
         23    the right thing to do is from a health and safety
         24    perspective.  I think that is very good advice.  So you do
         25    the right thing.
                                                                     58
          1              I hope we don't let politics get into those
          2    decommissioning decisions, that we don't second-guess the
          3    staff.  We have not thus far, but I can't tell you that we
          4    will not be second-guessed as an agency externally, and
          5    we'll just have to live with that.
          6              CHAIRMAN JACKSON:  I think many times the easiest
          7    way to get into trouble, and I think where we have been
          8    criticized and I think in some instances justifiably so, is
          9    not being clear on what our standards are, what our
         10    requirements are, whatever they are, and being clear on how
         11    we have arrived at them.  So the best thing we can do is to
         12    have a coherent process where we clearly arrive at what we
         13    feel are the justifiable requirements or standards, to
         14    clearly articulate them, be willing to lay them out, and to
         15    make sure that what we do is consistent with what we in fact
         16    lay out.  Not everybody is going to agree on either side,
         17    but people will at least respect you and understand what you
         18    are trying to do.
         19              Are there other questions?
         20              [No response.]
         21              CHAIRMAN JACKSON:  I think we have enjoyed it.  I
         22    hope you have.  This won't be the last communication.  We
         23    talk about being efficient.  This is a good way to get a lot
         24    of input at one point in time.  So we look forward to
         25    continuing our discussions with the rest of the staff this
                                                                      59
          1    afternoon.
          2              Thank you very much.
          3              [Applause.]
          4              [Whereupon, at 12:15 p.m., the meeting was
          5    concluded.]
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