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State System Profile

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General Information
Application Name	Texas Integrated Eligibility Redesign System
Application Acronym	TIERS
State	TEXAS
ACF Region	Region VI
Federal Program	Food Stamp Program
Profile Last Updated	1/2/2002 15:31:0

State Information
Administration	State Administered
Additional State Programs
Responsible Program Agency	Texas Department of Human Services
Responsible System Agency	Texas Department of Human Services
Other Contributing Agencies

Application Information
Maintained By	Contractor Maintained
Development Source	Custom
If Transfered, from which State
Application Status	Design
Planned/Actual Date Fully Operational	August 2002
Functional Description	Correspondence; Scheduling; Reception Log Alerts; Manage Office Resources; Application Registration; Error Prone Profile Eligibility Determination; Group Eligibility (EDBC)Reference Tables; Benefit Issuance Disposition Simulation Screening; Mass Update Data Collection Quality Control,History Maintenance; Interfaces; Security; Hearings; Reporting; Inquiry
Interfaces	TIERS will interface with a number of other systems, internal and external to TDHS. The complete list of interfaces is contained in the System Requirements Specifications.
No. of System Users	12,000
No. of Clients Served	3 million
Certifications/Assessments
Application Future Plans	TIERS will replace the current mainframe System for Application, Verification, Eligibility, Referrals, and Reporting (SAVERR) by Fall of 2005.
Other Relevant Information

Contractor Usage
Planning	Info-Matrix; John Rhodes, Inc.; Science Applications International Corporation
Implementation	Info-Matrix; American Management Systems, Inc.; Science Applications International Corporation; Phase 1 Vendors for System Engin
Operations	Development, Testing, Production: West Texas Disaster Recovery Operations Center, San Angelo
Monitoring
Other	John Rhodes, Inc for Planning and Issues Management; Science Applications International Corporation for IV&V

Hardware and Software Environment
Type of Application	Multiple Database
Type of Platform	Client Server
Hardware Platform	Sun Servers
Operating System	Solaris; Solaris
Languages	TBD
DBMS	Oracle

Programs and Services Information

Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)

Adoption	Adult Protective Services	Child Care
Child Care Licensing	Child Care Resource Referral	Child Care Subsidy
Child Family Services	Child Protective Services	Child Support Enforcement
Child Welfare	Employment Services	Family Preservation Support
Food Stamp	Foster Care	Independent Living
Interstate Compact	Juvenile Justice	LIHEAP
Medicaid	Provider Services	TANF
Additional Program or Services Information	Refugee Cash Assistance; Refugee Medical Assistance; Family Medical Assistance; Transitional Medicaid

Contact Information

IT Contact

Name	Robert Almaraz
Address	Texas Department of Human Services P.O. Box 149030, Mail Code Y-984 Austin TX 78714-9030
Telephone	512-490-0454
Fax	512-490-0441
Email	robert.almaraz@dhs.state.tx.us
Website	http://www.dhs.state.tx.us/programs/TIERS/

Program Contact

Name	Leah Burton
Address	P.O. Box 149030 Mailcode Y-984 Austin TX 78714-9030
Telephone	512-490-0531
Fax	512-490-0441
Email	leah.burton@hhsc.state.tx.us
Website	http://www.dhs.state.tx.us/programs/TIERS/

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