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Administration for Children and Families US Department of Health and Human Services
National Human Services IT Resource Center Resources For State IT Professionals
 

State System Profile


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General Information
Application Name Indiana Client Eligibility System 
Application Acronym ICES 
State INDIANA 
ACF Region Region V 
Federal Program Food Stamp Program 
Profile Last Updated 12/31/2001 0:0:0 

State Information
Administration State Administered 
Additional State Programs   
Responsible Program Agency Division of Family and Children of the Family and Social Services Administration. 
Responsible System Agency Family and Social Services Administration 
Other Contributing Agencies   

Application Information
Maintained By Contractor Maintained 
Development Source Transferred 
If Transfered, from which State OHIO
Application Status Operational 
Planned/Actual Date Fully Operational October 1993 
Functional Description ICES provides for a clearance process whereby each individual is assigned a unique identifier (RID) that follows him throughout his ICES life, thus eliminating duplicate benefits as well as providing a complete history of the individual. ICES supports the worker by determining eligibility and benefit level for TANF, FS, RCA, and Medicaid based on answers to questions input by workers, relieving them from multiple forms and manual calculations. ICES further supports the worker by providing for alerts, client scheduling, generation of notices, data exchanges, mass changes and an on-line policy manual. ICES also supports IMPACT, benefit recovery (including a scratchpad feature), benefit issuance, hearings and QC. Additionally ICES passes data to AIM for programs such as ARCH, IV-E and Foster Care. 
Interfaces Medicaid (AIM); Child Support (ISETS); Child Welfare (ICWIS) (9/01); Workforce Development (DWD); Disqualified Recipient System (FNS); Social Security Administration (SSA); School Lunch Program (DOE); CHIP Premium Collection (OSI); Unearned Income Data Exchange (IRS); State and Federal Tax Intercept (IDOR); Moter Vehicle Registration (BMV); Child Care (BCD); ABT TANF Extract (ABT); Electronic Benefits Transfer (EBT) (4/23/01 - Citibank); Welfare Reform Federal Reports (WRIDB) 
No. of System Users 3500 
No. of Clients Served 500,000 
Certifications/Assessments FAMIS Certified, June 1994 
Application Future Plans   
Other Relevant Information   

Contractor Usage
Planning Deloitte Consulting 
Implementation Deloitte Consulting 
Operations Deloitte Consulting 
Monitoring   
Other   

Hardware and Software Environment
Type of Application Multiple Database 
Type of Platform Single Platform 
Hardware Platform IBM 9672 
Operating System OS/390 
Languages COBOL; Easytrieve; Assembler; Telon 
DBMS IMS; DB2 

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
unchecked boxAdoption unchecked boxAdult Protective Services checked boxChild Care
unchecked boxChild Care Licensing unchecked boxChild Care Resource Referral checked boxChild Care Subsidy
unchecked boxChild Family Services checked boxChild Protective Services checked boxChild Support Enforcement
checked boxChild Welfare checked boxEmployment Services checked boxFamily Preservation Support
unchecked boxFood Stamp checked boxFoster Care unchecked boxIndependent Living
unchecked boxInterstate Compact unchecked boxJuvenile Justice checked boxLIHEAP
checked boxMedicaid unchecked boxProvider Services checked boxTANF
Additional Program or Services Information  CHIP 

Contact Information
Program Contact
Name David Smalley 
Address 402 W Washington St., W363
 
Indianapolis    IN    46204  
Telephone 317-232-2010  
Fax (317) 233-0828  
Email dsmalley@fssa.state.in.us
Website   
IT Contact
Name Randy Pflanzer 
Address 132 E Washington St., 7th Floor
 
Indianapolis    IN    46204  
Telephone 317-234-0487  
Fax (317) 234-0547  
Email rpflanzer@fssa.state.in.us
Website   

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