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Administration for Children and Families US Department of Health and Human Services
NHSITRC Home > State Profiles > All Profiles > Profile
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State System Profile


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General Information
Application Name The Worker’s Information System 
Application Acronym TWIST 
State KENTUCKY 
ACF Region Region IV 
Federal Program Child Welfare Program 
Profile Last Updated 12/7/2002 10:24:0 

State Information
Administration State Administered 
Additional State Programs TWIST ( The Worker’s Information SysTem) 
Responsible Program Agency Cabinet for Families and Children 
Responsible System Agency Cabinet for Families and Children, Office or Technology Services: Governor’s Office of Technology 
Other Contributing Agencies   

Application Information
Maintained By State Maintained 
Development Source Custom 
If Transfered, from which State   
Application Status Operational 
Planned/Actual Date Fully Operational 1997 
Functional Description The application supports intake, investigation and ongoing functions including Title IV-E eligibility, vendor payments and case management. 
Interfaces Interface with the IV-D system supplies data necessary to establish a child support case, return data includes IV-D case information to include court order information.Interface with IV-A includes a notification to discontinue an active case where the children have been removed from the home and facilitates staff to enter a medical card only case for the child(ren). 
No. of System Users There are approximately 2,500 staff with the application. At peak times, the number of concurrent users varies from 950 to 1,00 
No. of Clients Served Current population of clients equals 81,689. 
Certifications/Assessments Conditional approval November 1999 
Application Future Plans   
Other Relevant Information   

Contractor Usage
Planning   
Implementation   
Operations The Governor’s Office of Technology maintains contracts with SCB. 
Monitoring   
Other   

Hardware and Software Environment
Type of Application Single Database 
Type of Platform Client Server 
Hardware Platform SUN 
Operating System UNIX 
Languages Centura/Gupta 
DBMS Sybase 

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
checked boxAdoption checked boxAdult Protective Services unchecked boxChild Care
unchecked boxChild Care Licensing unchecked boxChild Care Resource Referral unchecked boxChild Care Subsidy
checked boxChild Family Services checked boxChild Protective Services unchecked boxChild Support Enforcement
checked boxChild Welfare unchecked boxEmployment Services unchecked boxFamily Preservation Support
unchecked boxFood Stamp checked boxFoster Care checked boxIndependent Living
checked boxInterstate Compact unchecked boxJuvenile Justice unchecked boxLIHEAP
unchecked boxMedicaid checked boxProvider Services unchecked boxTANF
Additional Program or Services Information    

Contact Information
Program Contact
Name Ishmael Preston 
Address 385 Versailles Road
 
Frankfort    KY    40601  
Telephone 502-573-7017, ext. 1 
Fax 502-573-0346  
Email Ishmael.Preston@mail.state.ky.us
Website   
IT Contact
Name Shari Gibson 
Address 151 1/2 Elkhorn Court
 
Frankfort    KY    40601  
Telephone 502-573-6425  
Fax 502-573-7295  
Email Shari.Gibson@mail.state.ky.us
Website   

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