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NHSITRC Home > State Profiles > All Profiles > Profile
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State System Profile


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General Information
Application Name Client Information System / Client Automated Resource and Eligibility System 
Application Acronym CIS/CARES 
State MARYLAND 
ACF Region Region III 
Federal Program TANF Program 
Profile Last Updated 8/3/2004 9:47:3 

State Information
Administration State Administered 
Additional State Programs Family Investment Program/Temporary Cash Assistance 
Responsible Program Agency Department of Human Resources; Department of Health and Mental Hygiene 
Responsible System Agency Maryland Department of Human Resources, Family Investment Administration (Program Management, Business Analysis, and Testing); Office of Technology for Human Services (OTHS), (Technical Administration, Development, Maintenance and Operation) 
Other Contributing Agencies Department of Health and Mental Hygiene 

Application Information
Maintained By Contractor Maintained 
Development Source Transferred 
If Transfered, from which State   
Application Status Operational 
Planned/Actual Date Fully Operational Statewide March 1998 
Functional Description Determine eligibility and calculate benefit amounts for federal and state cash programs and food stamp program. Determine eligibility for all federal medical assistance programs. Part of central client registry. On-line real time integration to CSES data, social services data to facilitate eligibility functions. Supports federal and state financial and statistical reporting, program planning, budget preparation, program evaluations, case management, etc. 
Interfaces Department of Health and Mental Hygiene ? Medicaid Management Information System: CARES does the medical assistance eligibility processing; State Central Collections Unit ? cash, medical and food stamp overpayment collections; CSES/CIS; Social Services/CIS; CitiBank ? Electronic Benefits Transfer Agent; Maryland State Department of Education ? School attendance for FIP (TANF) eligibility; IEVS; Work Opportunities Management Information System ? FIP eligibility; Federal PARIS; Department of Labor Licensing and Regulations ?New Hires employment information. 
No. of System Users 5,000 
No. of Clients Served 500,000 unduplicated 
Certifications/Assessments n/a 
Application Future Plans Improve/Enhance/Standardize the human interface functioning from both a technical and business function standpoint. 
Other Relevant Information   

Contractor Usage
Planning n/a 
Implementation Accenture, Inc. 
Operations Accenture, Inc. 
Monitoring Accenture, Inc. 
Other   

Hardware and Software Environment
Type of Application Single Database 
Type of Platform Single Platform 
Hardware Platform IBM S(390) G5 Mainframe, 6 IBM 2 way P660s 
Operating System OS/390, AIX Windows 2000, Linux, Novel, Websphere 
Languages COBOL, J2EE, PERL, REXX 
DBMS DB2, UDB, Access 

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
unchecked boxAdoption unchecked boxAdult Protective Services checked boxChild Care
unchecked boxChild Care Licensing unchecked boxChild Care Resource Referral unchecked boxChild Care Subsidy
unchecked boxChild Family Services unchecked boxChild Protective Services checked boxChild Support Enforcement
unchecked boxChild Welfare unchecked boxEmployment Services unchecked boxFamily Preservation Support
unchecked boxFood Stamp checked boxFoster Care unchecked boxIndependent Living
unchecked boxInterstate Compact checked boxJuvenile Justice checked boxLIHEAP
checked boxMedicaid checked boxProvider Services unchecked boxTANF
Additional Program or Services Information  Other federal welfare programs:Refugee Assistance, Repatriated Citizens Assistance, Individual and Family Grants (FEMA), Emergency Assistance to Families with Children (EAFC). State welfare programs:Temporary Emergency Medical and Housing Assistance (TEMHA), Public Assistance to Adults (PAA). 

Contact Information
Program Contact
Name Ruth Waugh 
Address Family Investment Administration
1100 Eastern Blvd.
Baltimore    MD    21221  
Telephone 410-238-1242  
Fax 410-238-1260  
Email rwaugh@dhr.state.md.us
Website http://www.dhr.state.md.us/ 
IT Contact
Name Jimmy Thompson 
Address Office of Technology for Human Services
1100 Eastern Blvd.
Baltimore    MD    21221  
Telephone 410-238-1269  
Fax 410-238-1260  
Email jthompson@dhr.state.md.us
Website http://www.dhr.state.md.us/ 

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