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Administration for Children and Families US Department of Health and Human Services
National Human Services IT Resource Center Resources For State IT Professionals
 

State System Profile


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General Information
Application Name Child Support Enforcement System 
Application Acronym CSES 
State NEW MEXICO 
ACF Region Region VI 
Federal Program Child Support Enforcement Program 
Profile Last Updated 1/15/2004 9:42:30 

State Information
Administration State Administered 
Additional State Programs   
Responsible Program Agency New Mexico Human Services Department (HSD), Child Support Enforcement Division (CSED) 
Responsible System Agency The Child Support Enforcement program in New Mexico is supported by the Child Support Enforcement System (CSES) which is maintained by an outside vendor, Anderson Consulting. 
Other Contributing Agencies General Services Department (GSD) 

Application Information
Maintained By State Maintained 
Development Source Hybrid 
If Transfered, from which State   
Application Status Operational 
Planned/Actual Date Fully Operational 1999 
Functional Description The main objective of the Child Support Enforcement System is to collect support on behalf of children and families and implement uniform interstate laws, provide for State and Federal registries of newly hired employees, streamline paternity establishment procedures, establish statewide support collection and distribution centers, and initiate tough new penalties, such as license revocation and seizure of assets, when child support obligations are not met. 
Interfaces DOJ (Probation, Family, Juvenile)Revenue (IRS, tax)MedicaidSSAFood Stamps (FAMIS)DMVDOL (wage rept, new hires, VIBState Payroll sys. - fiscalState General Assistance Progs Local Benefits IssuanceDept. of CorrectionsLaw EnforcementFinancial InstitutionsVendor systems (process, coll/disb front-end systems, finger imaging)State Lottery systemVital StatisticsState TreasuryPublic Utilities National directory of new hires (NDNH)Federal Case Registry Federal Parent Locate ServiceCSENET ( child support enforcemen network)Tax Refund Offset systemEnumeration Verification System (ACFEVS to SSAEVS )credit reporting bureauState dept of health, vital statistics. 
No. of System Users 411 CSED employees plus 20 at Navajo Nation. 
No. of Clients Served There are approximately 98,000 child support cases. 
Certifications/Assessments Federal Full Certification on April 5, 1999. 
Application Future Plans   
Other Relevant Information The Child Support Enforcement Program is administered through state employees who perform the administrative activities. The staff is located in 7 regional field offices throughout the state. In-house attorneys handle the IV-A cases and the IV-D cases are handled through a contract with the Courts. In addition, contracts exist for hearing officers and with the Navajo Nation for Child Support Enforcement functions. There are approximately 98,000 child support cases. 

Contractor Usage
Planning   
Implementation   
Operations Accenture (formerly Anderson Consulting) 
Monitoring Accenture (formerly Anderson Consulting) 
Other  Call Center by Policy Studies Inc. 

Hardware and Software Environment
Type of Application Other 
Type of Platform   
Hardware Platform 1500+ PC`s in the HSD network plus a variety of servers and routers. Mainframe (ES9000) 
Operating System   
Languages COBOL, CICS 
DBMS DB2 

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
unchecked boxAdoption unchecked boxAdult Protective Services unchecked boxChild Care
unchecked boxChild Care Licensing unchecked boxChild Care Resource Referral unchecked boxChild Care Subsidy
unchecked boxChild Family Services unchecked boxChild Protective Services unchecked boxChild Support Enforcement
unchecked boxChild Welfare unchecked boxEmployment Services unchecked boxFamily Preservation Support
unchecked boxFood Stamp unchecked boxFoster Care unchecked boxIndependent Living
unchecked boxInterstate Compact unchecked boxJuvenile Justice unchecked boxLIHEAP
unchecked boxMedicaid unchecked boxProvider Services unchecked boxTANF
Additional Program or Services Information    

Contact Information
IT Contact
Name Conny Maki 
Address P.O. Box 2348
 
Santa Fe    NM    87504  
Telephone 505-424-5559  
Fax 505-424-5579  
Email connyr.maki@state.nm.us
Website   
Program Contact
Name Jason Romero 
Address 2009 S. Paceco
 
Santa Fe    NM    87505  
Telephone 505-824-6205  
Fax   
Email jason.romero@state.nm.us
Website   

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