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Administration for Children and Families US Department of Health and Human Services
National Human Services IT Resource Center Resources For State IT Professionals
 

State System Profile


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General Information
Application Name New HEIGHTS 
Application Acronym HEIGHTS 
State NEW HAMPSHIRE 
ACF Region Region I 
Federal Program Child Care Program 
Profile Last Updated 8/9/2004 14:5:56 

State Information
Administration State Administered 
Additional State Programs   
Responsible Program Agency State of New Hampshire, Dept of Health and Human Services (DHHS), Division of Family Assistance 
Responsible System Agency DHHS - Division of Family Assistance (DFA), Dept of Administrative Services - Data Center (ASDC); DHHS - Office of Information Systems (OIS) 
Other Contributing Agencies New Hampshire Dept of Employment Security (DES) 

Application Information
Maintained By Contractor Maintained 
Development Source Transferred 
If Transfered, from which State   
Application Status Operational 
Planned/Actual Date Fully Operational 1998 
Functional Description New HEIGHTS is a large-scale, client/server, interactive eligibility determination and benefit issuance system. New HEIGHTS automates: client registration, application entry, eligibility determination, benefit calculation, benefit issuance and work programs for more than 100 variations of programs. These programs include:?Cash Assistance including Temporary Assistance for Needy Families (TANF), Old Age Assistance (OAA), Aid to the Permanently and Totally Disabled (APTD), and Aid to the Needy Blind (ANB), ?Medical Assistance ? more than 60 different varieties of Medicaid programs, ?Food Stamps (FS), ?Child Care, ?Social Services Child Welfare requirements (Title IV-E) programs including Foster Care and Adoption Subsidy, ?Emergency Assistance, ?Work Programs ? the work requirement for the TANF program that is administered off site in 12 One Stop Centers.New HEIGHTS provides automated program support and supports the information needs at the State and local office level. 
Interfaces New HEIGHTS is the first point of entry from most clients served by DHHS. The other major systems within DHHS (MMIS, NH Bridges, and NECSES) all receive their base information including eligibility information via an interface with New HEIGHTS. New HEIGHTS also maintains an interface with NH Healthy Kids Corporation, a nonprofit partner in our SCHIP program. NH BRIDGES Interface: There is also a two-way interface with NH BRIDGES. New HEIGHTS sends a form of eligibility information to BRIDGES, which among other things manages provider enrollment and payment for childcare and other E&T providers for New HEIGHTS. The eligibility information passed is for specific periods, specific providers, and for specific amounts. BRIDGES also sends information to New Heights to register providers on the Heights system. Provider payment transfers take place via electronic fund transfer. 
No. of System Users 1000 
No. of Clients Served 70,000 
Certifications/Assessments   
Application Future Plans   
Other Relevant Information   

Contractor Usage
Planning Deloitte Consulting 
Implementation Deloitte Consulting 
Operations   
Monitoring   
Other   

Hardware and Software Environment
Type of Application Single Database 
Type of Platform   
Hardware Platform IBM z800 (2066-OA2) 
Operating System z/OS 
Languages COBOL for z/OS, Powerbuilder 5 
DBMS IBM`s DB2 v7.0, PL/SQL 9.2.0.,5.0 

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
checked boxAdoption unchecked boxAdult Protective Services checked boxChild Care
unchecked boxChild Care Licensing unchecked boxChild Care Resource Referral checked boxChild Care Subsidy
unchecked boxChild Family Services unchecked boxChild Protective Services checked boxChild Support Enforcement
checked boxChild Welfare checked boxEmployment Services unchecked boxFamily Preservation Support
unchecked boxFood Stamp checked boxFoster Care unchecked boxIndependent Living
unchecked boxInterstate Compact unchecked boxJuvenile Justice unchecked boxLIHEAP
checked boxMedicaid checked boxProvider Services checked boxTANF
Additional Program or Services Information    

Contact Information
Program Contact
Name Laurie Snow, New HEIGHTS Project Manager 
Address  
 
     NH      
Telephone   
Fax   
Email  
Website http://www.dhhs.state.nh.us/ 
IT Contact
Name   
Address  
 
             
Telephone   
Fax   
Email  
Website http://www.dhhs.state.nh.us/ 

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