State System Profile
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| State Information |
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Administration |
State Administered |
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Additional State Programs |
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Responsible Program Agency |
Department of Social and Health Services. Economic Services Administration administers the program for the general population; Aging and Adult Services Administration administers the program for clients that receive other services from their administration. |
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Responsible System Agency |
Department of Social and Health Services, Economic Services Administration, Information Technology Division |
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Other Contributing Agencies |
Department of Social and Health Services, Economic Services Administration, Division of Employment and Assistance Programs |
| Application Information |
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Maintained By |
Contractor Maintained |
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Development Source |
Transferred |
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If Transfered, from which State |
CONNECTICUT
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Application Status |
Operational |
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Planned/Actual Date Fully Operational |
July 1997 |
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Functional Description |
ACES supports the Federal Food Stamp Program as well as the State Food Assistance Program. Users screen in new cases and can schedule appointments. All intake eligibility is determined in ACES as well as on-going eligibility determinations. ACES supports eligibility determinations via on-line changes as well as overnight automated case maintenance. ACES issues all payments via EBT, creates alerts for the users, pulls the QA samples, creates letters, creates reports and interfaces with several other systems. ACES also automatically opens food stamps when SSI is approved. |
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Interfaces |
Agency Financial Reporting System (AFRS), Barcode, Beneficiary Date Exchange (BENDEX), Bureau of Indian Affairs (BIA), Case Management Information System (CAMIS), Certified Address Standardization System (CASS), Client Registry, Citibank (CSI), Division of Child Support (DCS), Department of Personnel, Disqualified Recipient System (DRS), Employment Security Department (ESD), Income and Eligibility Verification System (IEVS), Interim Assistance Reimbursement Agreement (IARA), JOBS Automated System (JAS), Labor & Industries (L&I), Medicare Buy-in, Medicaid Management Information System (MMIS), NUMIDENT, Office of Financial Recovery (OFR), Office of Veterans Affairs (OVA), Quality Assurance, School Lunch Letter, State Data Exchange (SDX), Seattle and Kent Housing Authority, State Verification Exchange System (SVES), Social Service Payment System (SSPS), The Answer Phone (TAP), Treasurers Office, TPL Questionnaire, Washington Telephone Assistance Program (WTAP) |
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No. of System Users |
There are 5586 users with an active ID and approximately 2,000 use ACES on a daily basis. |
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No. of Clients Served |
There are 1,095,578 distinct active clients in ACES. Of these clients, there are 848,750 clients that are considered “reci |
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Certifications/Assessments |
ACES was FAMIS certified in September 1997. |
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Application Future Plans |
Plans include migrating the front end screens to a graphical user interface (GUI). State and federal system changes are ongoing. These included changes to the General Assistance, TANF, Food Assistance and Medical Assistance programs. Changes are triggered by law and policy changes along with requests to improve worker efficiency and client service. |
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Other Relevant Information |
Type of platform: ACES is a mixture of single mainframe and Microsoft Windows 2000 & NT running Websphere. |
| Contractor Usage |
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Planning |
IBM Global Services is the primary contractor supporting Applications Development, Maintenance and Technical Support. This cont |
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Implementation |
IBM Global Services was the primary system integrator for implementing ACES. |
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Operations |
IBM Global Services performs minor services with system operations. These include the Production Control function that runs all |
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Monitoring |
IBM Global Services performs system resource monitoring, batch job monitoring and monitoring of the applications development pro |
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Other |
N/A |
| Programs and Services Information |
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Other Programs and Services Supported
(Note: Check boxes below are images that are for information purposes and not real controls)
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 Adoption |
Adult Protective Services |
Child Care |
| Child Care Licensing |
Child Care Resource Referral |
Child Care Subsidy |
| Child Family Services |
Child Protective Services |
Child Support Enforcement |
| Child Welfare |
Employment Services |
Family Preservation Support |
 Food Stamp |
Foster Care |
Independent Living |
| Interstate Compact |
Juvenile Justice |
LIHEAP |
| Medicaid |
Provider Services |
TANF |
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Additional Program or Services Information |
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| Contact Information |
| IT Contact |
| Name |
Greg Beck |
| Address |
724 Quince St SE
PO Box 45893
Olympia
WA
98504-5893 |
| Telephone |
360-664-4576 |
| Fax |
360-586-4723 |
| Email |
BeckGW@DSHS.WA.GOV
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| Website |
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| Program Contact |
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