State System Profile
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| Application Information |
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Maintained By |
State Maintained |
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Development Source |
Custom |
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If Transfered, from which State |
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Application Status |
Operational |
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Planned/Actual Date Fully Operational |
May 07, 2003 |
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Functional Description |
The Child Support Enforcement Program is operated in Arkansas by the Office of Child Support Enforcement (OCSE) in the Arkansas Department of Finance and Administration. OCSE has a staff of about 750.
This includes investigators, accountants, attorneys, and other support personnel, who help establish and enforce orders to collect child support. Arkansas OCSE administers approximately 180,000 cases and collects about $200 million annually. OCSE has four geographic areas, with a total of 30 offices.
The mission-critical functions are to provide our clients with the services of; Case Initiation, Locating the non-custodial parent, Establishment of paternity and child support orders, and Enforcement and Collection of the child support obligations. The receipting process is an in-house function of the Arkansas SDU. |
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Interfaces |
IV-A, Departmentof Health,Employment Security Division,FCR/EFPLS,Bank of America |
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No. of System Users |
750 |
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No. of Clients Served |
150,000 |
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Certifications/Assessments |
FSA-88 and PRWORA Full Certifications |
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Application Future Plans |
Currently in process of enhancing Arkansas OCSE WEB presence and linking it to the Customer Service function.
Currently in develpoment for processing electronic payments for child support payors.
Currently in planning for the use of electronic cash cards for Arkansas child support clients |
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Other Relevant Information |
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| Programs and Services Information |
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Other Programs and Services Supported
(Note: Check boxes below are images that are for information purposes and not real controls)
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 Adoption |
Adult Protective Services |
Child Care |
| Child Care Licensing |
Child Care Resource Referral |
Child Care Subsidy |
| Child Family Services |
Child Protective Services |
 Child Support Enforcement |
| Child Welfare |
Employment Services |
Family Preservation Support |
| Food Stamp |
Foster Care |
Independent Living |
| Interstate Compact |
Juvenile Justice |
LIHEAP |
| Medicaid |
Provider Services |
TANF |
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Additional Program or Services Information |
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| Contact Information |
| IT Contact |
| Name |
Tom Marks, Applications Director, Department of Information Systems |
| Address |
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| Telephone |
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| Fax |
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| Email |
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| Website |
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| Program Contact |
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