State System Profile
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| State Information |
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Administration |
State Administered |
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Additional State Programs |
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Responsible Program Agency |
Department of Social and Health Services. Economic Services Administration administers the program for the general population; Aging and Disability Services Administration administers the program for clients that receive long-term care and related services. Medical Assistance Administration administers medical programs. |
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Responsible System Agency |
Department of Social and Health Services, Economic Services Administration, Information Technology Division |
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Other Contributing Agencies |
Department of Social and Health Services, Economic Services Administration, Division of Employment and Assistance Programs |
| Application Information |
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Maintained By |
Contractor Maintained |
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Development Source |
Transferred |
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If Transfered, from which State |
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Application Status |
Operational |
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Planned/Actual Date Fully Operational |
July 1997 |
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Functional Description |
ACES supports both the TANF program and the State Family Assistance (SFA)
program. SFA is mainly used to pay state funded TANF-like payments to legal
aliens not eligible under the federal TANF rules. Users screen in new cases
and can schedule appointments. All intake eligibility is determined in ACES as well as on-going eligibility determinations. ACES supports eligibility
determinations via on-line changes as well as overnight automated case
maintenance. ACES issues payments via EBT, EFT or warrant, creates alerts
for the users, pulls the QA samples, creates letters, creates reports and interfaces with several other systems. Screeing (intake), letters, and inquiry functionality have been moved into a web-based platform. |
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Interfaces |
Agency Financial Reporting System (AFRS), Barcode, Beneficiary Date Exchange (BENDEX), Bureau of Indian Affairs (BIA), Case Management Information System (CAMIS), Certified Address Standardization System (CASS), Client Registry, Citibank (CSI), Division of Child Support (DCS), Department of Personnel, Disqualified Recipient System (DRS), Employment Security Department (ESD), Income and Eligibility Verification System (IEVS), Interim Assistance Reimbursement Agreement (IARA), JOBS Automated System (JAS), Labor & Industries (L&I), Medicare Buy-in, Medicaid Management Information System (MMIS), NUMIDENT, Office of Financial Recovery (OFR), Office of Veterans Affairs (OVA), Quality Assurance, School Lunch Letter, State Data Exchange (SDX), Seattle and Kent Housing Authority, State Verification Exchange System (SVES), Social Service Payment System (SSPS), The Answer Phone (TAP), Treasurers Office, TPL Questionnaire, Washington Telephone Assistance Program (WTAP) |
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No. of System Users |
Approx 5000 active users. |
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No. of Clients Served |
Approx 1,000,000 |
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Certifications/Assessments |
ACES was FAMIS certified in September 1997. |
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Application Future Plans |
Plans include migrating the front end screens to a web interface. Screening (intake), letters, and inquiry functionaly have already been migrated to a web-based platform. State and federal system changes are ongoing. These included changes to the General Assistance, TANF, Food Assistance and Medical Assistance programs. Changes are triggered by law and policy changes along with requests to improve worker efficiency and client service. |
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Other Relevant Information |
Type of platform: ACES is a mixture of single mainframe and Websphere running on multiple cloned Windows 2000 servers. |
| Contractor Usage |
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Planning |
IBM Global Services is the primary contractor supporting Applications Development, Maintenance and Technical Support. |
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Implementation |
IBM Global Services was the primary system integrator for implementing ACES. |
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Operations |
IBM Global Services performs services with system |
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Monitoring |
IBM Global Services performs services with system |
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Other |
N/A |
| Programs and Services Information |
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Other Programs and Services Supported
(Note: Check boxes below are images that are for information purposes and not real controls)
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 Adoption |
Adult Protective Services |
Child Care |
| Child Care Licensing |
Child Care Resource Referral |
Child Care Subsidy |
| Child Family Services |
Child Protective Services |
Child Support Enforcement |
| Child Welfare |
Employment Services |
Family Preservation Support |
| Food Stamp |
Foster Care |
Independent Living |
| Interstate Compact |
Juvenile Justice |
LIHEAP |
 Medicaid |
Provider Services |
TANF |
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Additional Program or Services Information |
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| Contact Information |
| IT Contact |
| Name |
Greg Beck |
| Address |
724 Quince St SE
PO Box 45893
Olympia
WA
98504-5893 |
| Telephone |
360-664-4576 |
| Fax |
360-586-4723 |
| Email |
BeckGW@DSHS.WA.GOV
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| Website |
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| Program Contact |
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