State System Profile
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Contact Information
| Application Information |
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Maintained By |
Contractor Maintained |
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Development Source |
Transferred |
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If Transfered, from which State |
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Application Status |
Operational |
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Planned/Actual Date Fully Operational |
December 1998 |
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Functional Description |
New HEIGHTS is a large-scale, client/server, interactive eligibility determination and benefit issuance system. New HEIGHTS automates: client registration, application entry, eligibility determination, benefit calculation, benefit issuance and work programs for more than 100 variations of programs. These programs include: Cash Assistance including Temporary Assistance for Needy Families (TANF), Old Age Assistance (OAA), Aid to the Permanently and Totally Disabled (APTD), and Aid to the Needy Blind (ANB); Medical Assistance ? more than 60 different varieties of Medicaid programs; Food Stamps (FS); Child Care; Social Services Child Welfare requirements (Title IV-E) programs including Foster Care and Adoption Subsidy; Emergency Assistance; Work Programs ? the work requirement for the TANF program that is administered off site in 12 One Stop Centers. New HEIGHTS provides automated program support and supports the information needs at the State and local office level. |
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Interfaces |
New HEIGHTS is the first point of entry from most clients served by DHHS. The other major systems within DHHS (MMIS, NH Bridges, and NECSES) all receive their base information including eligibility information via an interface with New HEIGHTS. New HEIGHTS also maintains an interface with NH Healthy Kids Corporation, a nonprofit partner in our SCHIP program. NH BRIDGES Interface: There is also a two-way interface with NH BRIDGES. New HEIGHTS sends a form of eligibility information to BRIDGES, which among other things manages provider enrollment and payment for childcare and other E&T providers for New HEIGHTS. The eligibility information passed is for specific periods, specific providers, and for specific amounts. BRIDGES also sends information to New Heights to register providers on the Heights system. Provider payment transfers take place via electronic fund transfer. New HEIGHTS/MMIS Interface: There is a major interface between New HEIGHTS and MMIS that is currently used to pass eligibility information to the Medicaid system. NECSES Interface: Each evening New HEIGHTS sends information regarding benefit payments to individuals to NECSES. NECSES in turn can use this information to (1) help track absent parents and (2) determine the proper level of support payments. NECSES currently has the ability to pass back employment information to New HEIGHTS. The file is transferred via a shared disk between the mainframe systems that run the two applications. In addition to these interfaces, New HEIGHTS supports 13 data exchanges with partners outside the Department, including Social Security Administration (SSA), New Hampshire Employment Security (NHES), Health Care Facilities Administration (HCFA), etc. |
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No. of System Users |
1,000 |
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No. of Clients Served |
70,000 |
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Certifications/Assessments |
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Application Future Plans |
Upgrade to Powerbuilder, continued DB2 upgrades to keep current with the latest versions. |
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Other Relevant Information |
The district office file servers use Windows 2000 and the DELL Optiplex GX260 desktop workstations use Windows XP. The desktop workstations access local and central office Windows 2000 servers on an Ethernet linear topology and access the IBM mainframe using TCP/IP. The system comprises 23 subsystems, over 675 screens, 1600 computer modules, 1000 common objects, and about 532 DB2 tables. New HEIGHTS processes over 200,000 transactions per day. |
| Contractor Usage |
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Planning |
Deloitte Consulting |
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Implementation |
Deloitte Consulting |
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Operations |
Deloitte Consulting; Systems and Communications Sciences, Inc. (S&CSI) |
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Monitoring |
Deloitte Consulting; Systems and Communications Sciences, Inc. (S&CSI) |
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Other |
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| Programs and Services Information |
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Other Programs and Services Supported
(Note: Check boxes below are images that are for information purposes and not real controls)
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 Adoption |
 Adult Protective Services |
Child Care |
| Child Care Licensing |
Child Care Resource Referral |
Child Care Subsidy |
| Child Family Services |
Child Protective Services |
Child Support Enforcement |
| Child Welfare |
Employment Services |
Family Preservation Support |
| Food Stamp |
Foster Care |
Independent Living |
| Interstate Compact |
Juvenile Justice |
LIHEAP |
| Medicaid |
Provider Services |
TANF |
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Additional Program or Services Information |
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| Contact Information |
| Program Contact |
| Name |
Laurie Snow, New HEIGHTS Project Manager |
| Address |
Department of Health and Human Services, Division
7 Eagle Square, Suite 101
Concord
NH
03301-3857 |
| Telephone |
603-227-0326 |
| Fax |
603-226-2154 |
| Email |
LSnow@DHHS.State.NH.US
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| Website |
http://www.dhhs.state.nh.us/ |
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| IT Contact |
| Name |
Melinda Cox, New HEIGHTS Deputy Project Manager |
| Address |
Department of Health and Human Services, Division
7 Eagle Square, Suite 101
Concord
NH
03301-3857 |
| Telephone |
603-227-0319 |
| Fax |
603-226-2154 |
| Email |
MCox@DHHS.State.NH.US
|
| Website |
http://www.dhhs.state.nh.us/ |
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