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Administration for Children and Families US Department of Health and Human Services
National Human Services IT Resource Center Resources For State IT Professionals
 

State System Profile


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General Information
Application Name Support Tracking, Accounting, and Reporting System 
Application Acronym STARS 
State GEORGIA 
ACF Region Region IV 
Federal Program Child Support Enforcement Program 
Profile Last Updated 12/1/2004 9:4:44 

State Information
Administration   
Additional State Programs   
Responsible Program Agency The Division of Family and Children Services of the Georgia Department of Human Resources 
Responsible System Agency The DHR Office of Technology and Support 
Other Contributing Agencies 3 private contractors (Maximus who handles non-PA cases, Gene Screen who does genetic testing, and GC Services who does collections on delinquent accounts) plus local District Attorney staff in nine locations support the program. 

Application Information
Maintained By   
Development Source   
If Transfered, from which State   
Application Status Operational 
Planned/Actual Date Fully Operational   
Functional Description The Division of Family and Children Services (DFCS) of the Georgia Department of Human Resources administers the State of Georgia Child Support Enforcement (CSE) program. The Child Support Enforcement Section of DFCS is responsible for program administration for CSE, including policy and procedure development and guidance for the program. Thirteen CSE District Program Managers are responsible for program operations at the local level. CSE staff is housed in 72 counties throughout the State of Georgia. In some cases, CSE staff is collocated with other county DFCS staff. In addition to county CSE staff, three private contractors and District Attorney staff in nine locations provide services for the CSE program. In July 1999 the implementation of the federally mandated Family Support Registry began. This vendor-operated system provides centralized collections for IV-D and certain non-IV-D cases. Lockheed-Martin is the vendor for the FSR. 
Interfaces Georgia Department of RevenueGeorgia Department of Drivers? LicensesGeorgia Department of CorrectionsMaximus (for non-PA cases)SUCCESSDHVital Statistics System 
No. of System Users 3000 
No. of Clients Served 600,000 children, 380.000 custodial parents and 400,000 non-custodial parents. 
Certifications/Assessments   
Application Future Plans At the time of the assessment, the vendor-operated Family Support Registry (federally-mandated State Disbursement Unit) was scheduled for implementation beginning in July. This will move IV-D and most non-IVD collections and disbursements from $TARS to the vendor?s system. 
Other Relevant Information The $TARS application is used to track, record, and report CSE proceedings. It records child support payments and issues child support checks to custodial parents. CRS is currently being used by SUCCESS as the front end to the application. In this system, clients are matched demographically and assigned a common client ID number to enable them to be tracked for receipt of multiple federal and state funded benefits. CRS will eventually be the front-end system for all DFCS systems. 

Contractor Usage
Planning   
Implementation   
Operations   
Monitoring   
Other   

Hardware and Software Environment
Type of Application   
Type of Platform   
Hardware Platform $TARS -Mainframe/LAN, DB2/GUPTA 5, CICS 4.1, User platform ? PCCRS ? Mainframe, DB2 4.1, CICS 4.1, COBOL II, user platform ? terminal 
Operating System   
Languages   
DBMS   

Programs and Services Information
Other Programs and Services Supported (Note: Check boxes below are images that are for information purposes and not real controls)
unchecked boxAdoption unchecked boxAdult Protective Services unchecked boxChild Care
unchecked boxChild Care Licensing unchecked boxChild Care Resource Referral unchecked boxChild Care Subsidy
unchecked boxChild Family Services unchecked boxChild Protective Services unchecked boxChild Support Enforcement
unchecked boxChild Welfare unchecked boxEmployment Services unchecked boxFamily Preservation Support
unchecked boxFood Stamp unchecked boxFoster Care unchecked boxIndependent Living
unchecked boxInterstate Compact unchecked boxJuvenile Justice unchecked boxLIHEAP
unchecked boxMedicaid unchecked boxProvider Services unchecked boxTANF
Additional Program or Services Information    

Contact Information
IT Contact
Name Cindy R. Moss 
Address 2 Peachtree St., 20-101
 
Atlanta    GA    30303  
Telephone (404) 657-1130  
Fax 404 657-1462  
Email crmoss1@dhr.state.ga.us
Website www.cse.dhr.state.ga.us 
Program Contact
Name Cindy Moss 
Address 2 Peachtree St., 20-101
 
Atlanta    GA    30303  
Telephone 404-657-1130  
Fax 404 657-1462  
Email crmoss1@dhr.state.ga.us
Website www.cse.dhr.state.ga.us/ 

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