"Teams" are two or more people who must coordinate their activities to accomplish a common goal. Teams are a way of organizing people to support inter-dependence and cooperation that requires close coordination among the team members. Team performance includes both the outputs produced by the group or team as a whole, as well as the contribution of individual team members to the success of the team.
Case Studies and Examples |
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Describes an appraisal process that supports teamwork and is a tool for improving customer service and team performance. |
Enhancing Team Performance |
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The National Personnel Records Center in St. Louis, Mo., shares its experience with moving to a new performance management program designed to strike a balance between appraising individual and team performance. |
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Describes how Bonneville uses its business plan and customer teams to implement its primary objective: improving customer service. |
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Describes the largest Government-owned weapons manufacturing aresenal's approach to effective teaming practices and lessons learned. |
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Explains what consensus is and describes three effective methods to help teams build consensus. |
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Describes GSA's successful program balancing team and individual recognition. |
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Describes methods for improving poor team performance. |
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Presents a brief overview of the Team Leader Guide and describes some of the performance management functions that team leaders can do. |
Team Measurement |
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Description |
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Describes agency performance management programs that emphasize group performance measures. |
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Describes an appraisal process that supports teamwork and is a tool for improving customer service and team performance. |